Patient Gateway

Patient Gateway

by Mass General Brigham, Inc

7.5K ratings
397 reviews
#207 in free Medical
🏥 Medical
Free

Details

  • Released
  • Updated
  • December 2, 2016
  • February 25, 2026

Features

Patient Gateway screenshot #1 for iPhone
Patient Gateway screenshot #2 for iPhone
Patient Gateway screenshot #3 for iPhone
Patient Gateway screenshot #4 for iPhone
Patient Gateway screenshot #5 for iPhone
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About

Access your health records, manage appointments, and communicate directly with your healthcare providers. This app allows you to review test results, renew prescriptions, and pay bills securely.

View test results
Manage appointments
Message your doctor
Renew prescriptions
Pay bills
Connect to Apple Health
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What users say

See all reviews

What's New in Patient Gateway

11.6.400

February 25, 2026

Miscellaneous bug fixes and improvements

Charts

Top Free

📈 207+1

Medical

This app rose +1 position in Medical chart.

Last updated on July 18, 2026.

User reviews

Such a great tool for patients.

My family and I have been using patient Gateway since I got sick in 2020. I can’t begin to tell you how great it has been for us to be able to communicate to all of our doctors at Dana Farber and Brigham And Womens. I find it to be a very, very easy to navigate application. Thank you.

Response

It’s a wonderful tool for those doctors who respond. Unfortunately, not all of them do. Some, never respond.

Ease of communication with a particular doctor

I find it very difficult to find a particular doctor that I don’t have a history of communicating on the portal with.
How do I find them?

Gateway

I love the patient Gateway it allows me to keep up with my appointments. It allows me to send messages to my doctors. It allows me to see my test results. before the doctor even gets a chance to tell me I’ve already seen the results on the Gateway. I think it’s great.

Makes appointments more effective and easier to schedule

Rather than exchanging voice mails with the scheduler, we just wait for responses and move on.

I'm also able to prepare my care provider with information that I'd like to review. That should give me more "quality time."

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes upon opening on certain iOS versions

Bug

Unable to update insurance and doctor information

Bug

Messaging feature not working as expected

Bug

Inconsistent display of past visit information

Bug

Requested Features

5 requests

Integrate Face ID/Touch ID for login

Feature

Add push notifications for important updates

Feature

Improve organization and navigation of app

Feature

Allow patients to view and manage family members' records

Feature

Provide more detailed explanations of test results

Feature

FAQ

What can I do with Patient Gateway?

Patient Gateway allows you to view your health information, such as test results, manage your appointments, message your doctor, renew prescriptions, and pay your bills. You can also connect your account to Apple Health to integrate data from your personal devices.

Is Patient Gateway free to use?

Yes, the application is free to download and use. There are no charges associated with accessing your health information or communicating with your doctor through the platform.

What devices is Patient Gateway compatible with?

While the description doesn't explicitly state compatibility, it mentions connecting to Apple Health, suggesting it is available on iOS devices. Users can typically find the app on major app stores for their respective mobile operating systems.

How can I communicate with my doctor?

You can message your doctor directly through the Patient Gateway app. This feature allows for secure and convenient communication regarding your health concerns, questions, or updates.

Can I see my lab results?

Yes, a key feature of Patient Gateway is the ability to review your test results. This provides you with direct access to important medical information from your healthcare providers.