Harvard Pilgrim vs MyBILH Pharmacy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Harvard Pilgrim
Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.
- Benefits & Eligibility
- Digital ID Card
- Claims History
- Find a Provider
- Health Record Access
- Secure Messaging
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The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
MyBILH Pharmacy
Manage your family's prescriptions with ease. Refill medications, schedule pickups, and transfer prescriptions to a local pharmacy. Access health information and research drugs and supplements.
- Refill prescriptions
- Schedule pickup times
- Manage family prescriptions
- Transfer prescriptions
- Locate pharmacies
- Research health topics
- Access drug information
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The MyBILH Pharmacy app makes it easier for you to refill medications for you, your family! Download the MyBILH Pharmacy app for easier refills, easier prescription transfers and easier medication management all at your fingertips. - Refill prescriptions and schedule a pickup time - Sign up to manage you and your family's Prescriptions and RX History - Transfer prescriptions to a local BILH Pharmacy - Locate a BILH Pharmacy near you - Get answers and research your health-related questions using NIH Medline - Search Health topics, Drugs & Supplements, and watch tutorials on health-related topics
Screenshots
Verdict
The clearest difference is rating: MyBILH Pharmacy at 4.0 against Harvard Pilgrim's 1.5. Harvard Pilgrim's advantage is update cadence (fortnightly vs every 2 months) and ratings volume (163 vs 8). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBILH Pharmacy holds the better App Store score, 4.0 against 1.5. That said, the two scores are not equally well evidenced: Harvard Pilgrim has 163 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 4% of Harvard Pilgrim's written reviews are positive against 0% of MyBILH Pharmacy's, so the app with the better star average is not the one people write more warmly about.
Harvard Pilgrim ships an update fortnightly, MyBILH Pharmacy every 2 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.
| Parameter | Harvard Pilgrim | MyBILH Pharmacy |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (163 ratings) | 4.0 (8 ratings) — better |
| Positive reviews | 4.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 163 — better | 8 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 45 MB | 134 MB |
| Age rating | 4+ | 17+ |
| Developer | HealthTrio LLC | BIDMC |
Customer experience
Harvard Pilgrim
MyBILH Pharmacy
Bugs and requests
Harvard Pilgrim
Reported bugs
19 issues- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections
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- App crashes on launch or during navigation
- Provider search returns zero results or inconsistent results vs website
- PDF formularies fail to open or display as gibberish
- Deductible tracker button non-functional
- Claims not displaying in app despite appearing on website
- Digital insurance card fails to add to Apple Wallet
- Map function displays blank pages
- Advanced search temporarily unavailable message
- App incompatibility with iOS versions (iOS 11, iOS 14, iOS 26)
- Support link returns 404 errors
- Secure message to customer service returns error screens
- App doesn't maintain login state after closing
- Primary care provider search shows 'not found' errors
- Error 500 when clicking provider names
Requested features
13 requests- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information
Show 8 moreShow fewer
- Contact us/customer support page in app
- Improved provider search with accurate results matching website
- Working map function for provider locations
- In-app feedback/bug reporting system
- Better benefits and coverage details display
- Persistent login sessions after closing app
- Dark mode option
- More comprehensive claim viewing and tracking
MyBILH Pharmacy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Harvard Pilgrim
No in-app purchases
MyBILH Pharmacy
No in-app purchases
Questions
Is Harvard Pilgrim free?
Is MyBILH Pharmacy free?
Which has better reviews, Harvard Pilgrim or MyBILH Pharmacy?
Do Harvard Pilgrim or MyBILH Pharmacy have ads?
Which is updated more often, Harvard Pilgrim or MyBILH Pharmacy?
Other comparisons
