BCBSM Coordinated Care

BCBSM Coordinated Care

BCBSM Health Care Management

3K ratings
32 reviews

Archived App (Last seen on 9 Sep 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 23, 2019
  • August 24, 2025
BCBSM Coordinated Care screenshot #1 for iPhone
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About

This app provides personalized health support for invited Blue Cross Blue Shield of Michigan members. It allows users to chat with a nurse, set health reminders, track progress, and access educational resources to manage their well-being.

Secure nurse messaging
Medication and appointment reminders
Health progress tracking
Goal-oriented daily tasks
Personalized health education
Integration with Apple Health
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What users say

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What's New in BCBSM Coordinated Care

8.9.2

August 24, 2025

Minor bug fixes.

User reviews

I like this app.

I like to read the short but tailored to me articles.
I also like that I can message my care team manager. He is always coming up with ways to help improve my quality of life. Thanks Scott.

The best case manager

Trisha Knapp. She’s walked me through a very tough year. I sooo don’t ever want to loose her. She’s explained so much to me about my illness, my rights, the reasons for the meds I’m being prescribed. She’s encouraging and has even helped me talk to my PCP. She’s reminded me of the importance of trying not to miss a dose of the medication. Most recently I’ve developed an allergy to the sun. I was trying to work through it not able to put all the symptoms together. This went on for several months. She patiently kept listening to me. It finally came together. My Celxia was the culprit. Now as we come to the end of this nightmare. I want to give her the biggest shout out! Anyone getting her services is blessed to have an angel like her to have your back. God Bless you lady!
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I love this app

I love this app. It helps me be accountable and reminders for my medications as well as motivating me because it’s going to take me quite a while to lose weight. Being a complex patient I need extra help. Thank you.

What a joke!

I recently tried to log into this app after using it for appx 10 yrs.
It said that my account was cancelled and I should contact administrator which I did.
I was put on hold for 30 minutes, transferred to web support, uninstalled and reinstalled app, on hold again for 34 minutes.
They finally came back and said they have no access to the app. They offered an email address that I had already contacted with a number that directed me right back where I started this fiasco.
What ridiculous customer support! Do better BCBS of Michigan. Do better!
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New outlook/ Goals

I'm am learning more about health and nutrition. Also more about setting goals and meeting those goals.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Accounts being unexpectedly cancelled

Bug

Inability to access the app for extended periods

Bug

Requested Features

3 requests

Ability to track additional health metrics beyond steps

Feature

Improved customer support and responsiveness

Feature

Customization options for caregivers and family members

Feature

FAQ

What is the BCBSM Coordinated Care app?

The BCBSM Coordinated Care app is a personalized support program for invited Blue Cross Blue Shield of Michigan members. It helps you virtually connect with your care management team, including a registered nurse, and access resources to manage your health.

Who can use the BCBSM Coordinated Care app?

This app is exclusively for Blue Cross Blue Shield of Michigan members who have received an invitation to download it as part of the Blue Cross Coordinated Care program. You will need your Enrollee ID and an access code to sign up.

What are the key features of the app?

Key features include secure chat with a nurse, creating reminders for medications and appointments, tracking your health and well-being progress, receiving encouragement and daily tasks to meet goals, and accessing personalized health education.

Is there a cost to use this app?

No, there is no additional cost for invited members to use the Blue Cross Coordinated Care program and its accompanying app. It is provided as part of your health care management.

Can I connect my health devices to the app?

Yes, the app works with Apple Health for certain care programs, such as those that involve step count tasks. If you are enrolled in an eligible care program, you may also be able to connect a glucometer to share readings with your care management team.