Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 1, 2018
  • November 14, 2023
BCBSM Online Visits screenshot #1 for iPhone
BCBSM Online Visits screenshot #2 for iPhone
BCBSM Online Visits screenshot #3 for iPhone
BCBSM Online Visits screenshot #4 for iPhone
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About

Access virtual healthcare services from U.S. board-certified doctors and licensed therapists. Connect for medical, therapy, or psychiatry needs anytime, anywhere. Prescription services and visit notes are available.

Virtual doctor visits 24/7
Online therapy and psychiatry
Prescription services
Visit notes to PCP
Connect from anywhere
Integrates with Apple Health
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What users say

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What's New in BCBSM Online Visits

12.20.003

November 14, 2023

We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed

User reviews

Too easy!

I knew I needed to go to the doctor… But I am soooo sick- it was just too much to get a shower, get dressed, drive and then sit and wait for God knows how long to be seen because I wasn’t dying. My husband suggested a virtual doctors visit. I didn’t have to get a shower, I didn’t have to get dressed, I didn’t have to drive someplace when I didn’t feel like even moving. The doctor listened to all of my concerns and addressed them immediately. Why have I never done this before!? The doctor was absolutely fantastic and she knew exactly what I needed!
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So convenient & affordable

I absolutely love this service. I have chronic conditions that are such a pain to either A) travel to and take time for an appointment or B) find a fast appointment in general. This solves both of those issues. I avoid expensive urgent care costs or long waits for my PCP- this is even cheaper than an office visit. Can't recommend it enough. Every provider I've had has been really helpful.
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Attentive and caring Dr Karim

I had called my doctors office three times today hoping that someone will call me back and help me get a prescription for an antiviral. Eventually at 5:30 tonight someone snuck into my voicemail and let me know that I could have an appointment tomorrow at 8:40 in the morning . I didn’t want to wait until tomorrow to begin an antiviral regiment because time is of the essence. Having an appointment this evening was so much better than having to wait until tomorrow. Thank you Dr. Karim.
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Not helpful when I can’t get a decent doctor

I started with one psychiatrist and didn’t feel like I was getting true help so I made a request to switch, I was told I had been approved to switch but my new psychiatrist appointment was canceled and I was automatically rescheduled with my old one. I called several numbers and was told several times I should be able to switch yet the last 6 appointments I’ve made have been canceled. I was abruptly taken off medication that was supposed to be slowly removed and monitored by a doctor but I have no doctor yet can’t schedule with a doctor. This is a horrible system that clearly needs to be reworked
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Excellent

This is my second visit and I had the best experience twice now. Great physician, great service. A much better alternative to driving to be seen, then sitting in a busy office full of people, then waiting to be seen in the back. Then having to drive home, dropping off a script on the way, then driving back to the pharmacy to pick it up. I love it.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Appointments getting canceled without notice

Bug

Payment and insurance issues not getting resolved

Bug

Incorrect information displayed about available doctors

Bug

Requested Features

5 requests

Allow patients to select preferred doctor gender

Feature

Improve wait time visibility and management

Feature

Provide option to leave feedback on doctors

Feature

Integrate with more insurance providers

Feature

Enhance mobile app usability and stability

Feature

FAQ

What is BCBSM Online Visits?

BCBSM Online Visits provides members of Blue Cross Blue Shield of Michigan and Blue Care Network with access to virtual healthcare services. You can connect with U.S. board-certified doctors for medical needs, or licensed therapists and psychiatrists for mental health support, all from your device.

What kind of healthcare services are available?

The app offers medical services with doctors available 24/7 for minor symptoms. You can also access therapy services with doctoral-level psychologists or master’s-level therapists, and psychiatry services with board-certified psychiatrists for behavioral health conditions.

Is there a cost to use BCBSM Online Visits?

Based on the provided information, the app itself is free to download and use. The cost of virtual visits would depend on your specific Blue Cross Blue Shield of Michigan or Blue Care Network plan benefits.

Who can use this app?

This app is specifically designed for members of Blue Cross Blue Shield of Michigan and Blue Care Network. It allows them to conveniently access healthcare services remotely, whether at home, in the office, or while traveling.

Can I get prescriptions or share my health data?

Yes, online doctors can send prescriptions to your nearest pharmacy if they determine it's necessary. They can also send visit notes to your primary care physician upon request. If you use Apple Health, you can choose to share your health information with the provider during your visit.