Well organized
Easy to navigate
Easy
MyChart has made accessing my doctor , health info and connections to other medical facilities easy. Requesting refills and setting up appointments easy too. Very happy with MyChart!
Great App
Love the app. No issues and it’s always worked well.
Terrible, sloppy
I keep getting messages about billing. Trinity doesn’t answer when i message them in the app. There are no phone numbers for anything listed when I go to contact information. Clinic directions are terrible. They just show an address and launch a third party app. The third party app is wrong. Put a printable pdf map and instructions written by clinic staff. Navigating facilities and parking areas are terrible. Using incorrect external map applications adds an extra layer of chaos and stress. Lots of room for improvement viewing test results and notes.
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MY CHART
I find the Epic My Chart very helpful in retrieving. Information about my diagnosis and treatment. In addition, it’s helpful by allowing me to send a question to my healthcare providers instead of calling the Drs office. The doctors I see respond well to my questions at a time that’s convenient to them,which is fine. The Epic system also keeps track of all of my appointments and reminds me of times and places.
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