Love this
This is the best thing ever I have been able to see the doctors note reminders when you have an appointment able to check in from my phone and get refills
So disappointed
So upset all my health information is not showing up and I cannot even message my doctor because his information and others are gone.
Trinity Health My Chart
This is the best app for a retired person. I’ve never been terribly organized with my medical paperwork and everything that’s happened, health wise is at my fingertips. Every single appointment, payment, diagnoses, treatment, etc. is automatically added to this chart. Even if you’re not comfortable with a smart phone, make sure you or a family member downloads it. I find it truly wonderful.
No need to remember what the doctor said when you’re explaining appointments to your children. Everything is documented!
No need to remember what the doctor said when you’re explaining appointments to your children. Everything is documented!
Show more
Server issues?
Constantly getting error msgs saying there are problems with the server or can’t log in with smartphone but can with tablet using same platform.
Poor implementation
You cannot view any imaging in this version of the app. You should enable that module. If I use Corewell’s version xray and mri are visible and downloadable. Your version? Nope. Also a lot of server side error & warning messages when attempting to open messaging. Just all around a poor rollout. Fix this.
Show more
App crashes
Won’t load messages or test results
Problems.
Cannot get anything to load for at least five tries. Everytime. Messages billing. Won’t load.
Need more integration
There are too many specialists that I am referred to within Trinity’s network that are not included in this app.
This app is supposed to help me track all my appointments and communication with doctors. It doesn’t accomplish that. I now have to track things through emails and other office-specific apps.
Also, reminders I receive are not always relevant. For example, I have a mammogram appointment and am receiving reminders to make appointments
This app is supposed to help me track all my appointments and communication with doctors. It doesn’t accomplish that. I now have to track things through emails and other office-specific apps.
Also, reminders I receive are not always relevant. For example, I have a mammogram appointment and am receiving reminders to make appointments
Show more
Junk app
This website purports to be a comprehensive source of all your important medical information. It is not.
Useful
I think the app is useful but it is limited. I am not able to use the messaging to contact my care team. But I’ve only started using it since a recent hospitalization. It would be helpful to be connected to care team in a way to contact them
Referral and Messaging
I received a referral for urology from a blood test, I could not understand what I needed to do next when I received the message in the portal, call my provider who was unsympathetic and unwilling to assist me with what I need in a timely manner
Muy práctica
Súper fácil de usar
Verify mobile phone
Tried several times to verify my phone on the app and have never received a code!
Tried texting Join to 89464 and the screen just goes blank after putting in 89464!
I called the support line and she was worthless as to helping me!
She told me to scroll left on the app to find out if I had Trinity as my health provider!
There was no place to scroll left where she told me!
Issue is still unresolved after 30 minutes on the phone!
Tried texting Join to 89464 and the screen just goes blank after putting in 89464!
I called the support line and she was worthless as to helping me!
She told me to scroll left on the app to find out if I had Trinity as my health provider!
There was no place to scroll left where she told me!
Issue is still unresolved after 30 minutes on the phone!
Show more
Light Year Leap in Tech & Utility
The MyChart app provides a major jump in managing all things medical for patients and a hub for communications between providers and patients. It is as perfect a system as I have yet encountered. All test results, imaging reports, history and appointments are easily accessed by the patient. It provides a substantial advancement from medicine as it was previously practiced.
Show more
Buffering
I like my chart but it seems to buffer a lot
Asking you to try back again later
This also happens to my wife when she tries to use MyChart
Asking you to try back again later
This also happens to my wife when she tries to use MyChart
Disappointing
Every time I try to open something in this app. I get an error message saying something went wrong and try again. I can never get refills of meds because of errors!! It’s frustrating.
No Surgery time or map details
I received a call from my surgeons office about the time of my surgery, but I was not available to write the information down when the call came in. I assumed this detail would have been shown in my chart along with a map for where I need to go for checking in with having surgery. There’s no direction or a link to getting directions.
Show more
Incomplete test results
Before last test “results” I could see the actual results. Not this last time. It’s being withheld. I cannot research for myself. It shouldn’t be a matter of privacy where test results are withheld from patients. Never happened before, something new ??
Doctors not always respond to the messages
Great app to track testing and appointments , the downside is communication , messages don’t get responded within the two working days stated .. I know doctors are super busy.. I’m just saying is not two days window at all
Kinda Terrible
Well, it just so happens that a two factor authentication code it will be sent to the same email address that may have also been hacked. This is because I’m unable to change my my password in the two factor authentication that is different Address that I received my normal MyChart notifications from Trinity. This seems counterintuitive because my regular email address on file is hacked, a two factor authentication code will also be sent to the same email address used for normal communication.
As far as I can see, the only way to circumvent this is to use an authenticator app, which can be done since I have a Google authenticator app on my phone….
However, if you’re ill or struggling with health conditions, and you don’t need an added distraction, simpler is better.. My recommendation to epic and whoever is in charge of this questionable software application is to allow an email for two factor authentication that is different than the email address on the patient contact information….
As a result, I will avoid two factor at all cost. )And by the way, I work for a state government organization and work with multiple applications and other software platforms regularly to my job, so I know epic can do a better job making it easier for a person to use their software platform with a two factor authentication. The patients deserve better.
As far as I can see, the only way to circumvent this is to use an authenticator app, which can be done since I have a Google authenticator app on my phone….
However, if you’re ill or struggling with health conditions, and you don’t need an added distraction, simpler is better.. My recommendation to epic and whoever is in charge of this questionable software application is to allow an email for two factor authentication that is different than the email address on the patient contact information….
As a result, I will avoid two factor at all cost. )And by the way, I work for a state government organization and work with multiple applications and other software platforms regularly to my job, so I know epic can do a better job making it easier for a person to use their software platform with a two factor authentication. The patients deserve better.
Show more
