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Amwell: Doctor Visits 24/7

Amwell: Doctor Visits 24/7

Get Care with Telehealth

52K ratings
184 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
September 9, 2013
Updated
October 20, 2026

Features

Developer

American Well
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About

Access quality medical care from board-certified doctors and licensed clinicians anytime, anywhere. Get 24/7 urgent care, schedule appointments for therapy, psychiatry, nutrition, and specialized care. Your health insurance may cover visits.

✓24/7 urgent care
✓Scheduled therapy and psychiatry appointments
✓Prescription services available
✓Pediatric and women's health care
✓Nutrition counseling
✓Second opinions from experts
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What users say about Amwell

Reviews of Amwell are mostly positive: the Medical app is rated 4.9/5 from 52K App Store ratings. What users like most: convenient and fast, friendly and knowledgeable doctors. Top complaints: technical issues with app and connectivity, doctors unable to prescribe certain medications. Summarized from real user reviews.

Positive things

  • 🚀Convenient and fast
  • 👍Friendly and knowledgeable doctors
  • 💡Saves time and money compared to in-person visits
  • 🚑Helpful for non-emergency medical issues
  • 🏥Good alternative to urgent care or ER

Negative things

  • 🐛Technical issues with app and connectivity
  • ⚠️Doctors unable to prescribe certain medications
  • 💰Expensive for those without insurance coverage
  • 🕰️Long wait times for appointments
  • 🤔Doctors not always able to provide full service
See all reviews
+1

What's New in Amwell

12.24.200

October 20, 2026

Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

Constant problems

The app rarely works. The login page takes forever to load. After I login the app stalls and says Service Unavailable. When I was able to get it to work, it made me pay despite my insurance fully covered it
FFinsup54

YOUR APP & WEBSITE ARE DOWN!! (9.28.26)

YOUR APP & WEBSITE ARE DOWN!! (9.28.26) I’m a patient AND I CAN’T LOG IN!!!!! Were you HACKED????!! Is my confidential patient information at risk???!
Ggodddddes

Fair

The interaction with the therapist that I had was awkward, poor video stability, and not a good fit for many reasons. There is a place for telehealth, I don’t believe it is good for therapy based on my experience.
RVraffaele v

App Quality Turned Sour

Auto login is broken and the app is just a very poor view of a webpage that doesn’t even fit your device screen. Needs improvement severely.
CChripallo

Terrible app

This app and their website is terrible. Nothing works.
SSG210781
See 179 more reviews

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Featured on

Connect With a Telehealth Provider

Jan 22, 2024

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User experience

🐞

Reported Bugs

3 issues

App crashes or freezes during use

Bug

Issues with prescription orders and delivery

Bug

Inconsistent user experience across devices

Bug
✨

Requested Features

3 requests

Option to message doctors directly

Feature

Ability to add appointments to calendar

Feature

Improved insurance integration and billing

Feature

FAQ

What kind of medical care can I get through Amwell?

Amwell offers a wide range of medical services, including 24/7 urgent care for common conditions, scheduled appointments for therapy, psychiatry, nutrition counseling, pediatric care, women's health, and even second opinions from expert physicians. You can get help for issues like colds, flu, rashes, anxiety, depression, and more.

How does Amwell's urgent care work?

For urgent care, no appointment is needed, and visits often start in 10 minutes or less. You can speak with a licensed clinician for help with a variety of common conditions, ensuring you get prompt attention when you need it.

Can I get prescriptions through Amwell?

Yes, prescriptions are available based on the provider's judgment. However, controlled substances are not prescribed, refilled, or managed through these services. This feature allows for convenient access to necessary medications for many common ailments.

Does my health insurance cover Amwell visits?

Your health insurance may cover your visit, making telehealth services more accessible and affordable. It's recommended to check with your insurance provider to understand your specific coverage details.

What are the age restrictions for different services?

Therapy services are available for adults and children over the age of 10, though therapists do not prescribe medication. Psychiatry services are for patients over the age of 18. Urgent care and other specialized services have their own specific clinician qualifications.