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Doctor On Demand

Doctor On Demand

Online doctor visits, 24/7

181K ratings
908 reviews
#103 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • October 1, 2013
  • October 13, 2026

Developer

Doctor On Demand, Inc
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iphone
ipad
📉no. 103
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❓5 answered
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About

Access board-certified doctors, therapists, and psychiatrists 24/7 via secure video visits. Get treatment for common illnesses, mental health concerns, and prescription needs anytime, anywhere, with or without insurance.

✓24/7 doctor access
✓Therapy and psychiatry visits
✓Online urgent care
✓Prescription services
✓Doctor's notes
✓Insurance and self-pay options
Show original description

What users say about Doctor On Demand

Reviews of Doctor On Demand are mixed: the Medical app is rated 4.9/5 from 181K App Store ratings. What users like most: convenient and easy to use, provides quality care from doctors. Top complaints: technical issues with the app and connection, difficulty reaching doctors outside of appointments. Summarized from real user reviews.

Positive things

  • 🚀Convenient and easy to use
  • 🏥Provides quality care from doctors
  • 💰Affordable alternative to in-person visits
  • 🕰️Quick appointment scheduling and wait times
  • 🏠Ability to see doctors from home

Negative things

  • 🐛Technical issues with the app and connection
  • 💤Difficulty reaching doctors outside of appointments
  • 🤖Poor customer service and communication
  • 💳Unexpected charges and billing problems
  • 🚫Limitations on prescriptions and medication
See all reviews
+1

What's New in Doctor On Demand

2026.42.1

October 13, 2026

We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com

More

Charts

Top Free

📉 103-2

Medical

This app dropped -2 positions in Medical chart.

Last updated on October 16, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Skip the Wait

Also provided exactly what is needed. Anytime anyplace.
ShannakmShannakm

Cancel without notice

Is ok as a second alternative but not as primary care or emergency, even less for mental health
fades-rewlfades-rewl

Outstanding Doctor

I have used Dr on Demand for years. I have used the same doctor and she is without a doubt the best there is. Recently my insurance would not let me use Dr on Demand. I tried 2 other service and they were just plain awful. I finally decided to pay full price and go back to DOD worth every penny!!
LCTobyLCToby

Great visit for sinus congestion

Robin was kind and patient. Explained well.
renehinojosarenehinojosa

Save me time

Love them
Yary MejiaYary Mejia
See 903 more reviews

Featured on

Connect With a Telehealth Provider

Jan 22, 2024

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User experience

🐞

Reported Bugs

3 issues

Appointments getting cancelled or rescheduled without notice

Bug

Prescriptions not being sent to pharmacies as expected

Bug

Connectivity issues during video calls

Bug
✨

Requested Features

4 requests

Ability to message doctors directly

Feature

More mental health and specialist providers

Feature

Improved integration with insurance providers

Feature

Expanded availability in more regions

Feature

FAQ

What is Doctor On Demand?

Doctor On Demand provides 24/7 access to board-certified doctors, licensed therapists, and psychiatrists through secure video visits. You can use it for common illnesses, mental health support, prescription needs, and to get doctor's notes, all from your phone, tablet, or computer.

What conditions can be treated?

The app can treat a wide range of conditions including colds, flu, sinus infections, UTIs, skin issues like acne and rashes, allergies, asthma, headaches, and mental health concerns such as anxiety and depression. Providers can also offer prescription refills and order lab tests.

How much does a visit cost?

You will see your exact visit cost upfront. The app accepts most insurance plans and partners with employers to reduce costs for eligible members. For those without insurance, affordable visit costs are available with no surprise bills.

When are doctors available?

Virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days, offering a faster alternative to traditional in-person providers.

How do I use the app?

First, download the free app and create an account. Then, choose to see the first available provider or schedule a visit. You will connect face-to-face with a provider via video to discuss your health, receive a diagnosis, and get a recommended treatment plan.