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Doctor On Demand

Doctor On Demand

Online doctor visits, 24/7

184K ratings
939 reviews
#95 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

Released
October 1, 2013
Updated
November 4, 2026

Developer

Doctor On Demand, Inc
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📉no. 95
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About

Access board-certified doctors, therapists, and psychiatrists 24/7 via secure video visits. Get treatment for common illnesses, mental health concerns, and prescriptions from your phone, tablet, or computer, with or without insurance.

✓24/7 access to board-certified doctors
✓Virtual therapy and psychiatry sessions
✓Online urgent care and prescription services
✓Doctor's notes for work or school
✓Accepts insurance and offers self-pay options
✓Secure video visits on multiple devices
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What users say about Doctor On Demand

Reviews of Doctor On Demand are mixed: the Medical app is rated 4.9/5 from 184K App Store ratings. What users like most: convenient and easy to use, provides quality care from doctors. Top complaints: technical issues with the app and connection, difficulty reaching doctors outside of appointments. Summarized from real user reviews.

Positive things

  • 🚀Convenient and easy to use
  • 🏥Provides quality care from doctors
  • 💰Affordable alternative to in-person visits
  • 🕰️Quick appointment scheduling and wait times
  • 🏠Ability to see doctors from home

Negative things

  • 🐛Technical issues with the app and connection
  • 💤Difficulty reaching doctors outside of appointments
  • 🤖Poor customer service and communication
  • 💳Unexpected charges and billing problems
  • 🚫Limitations on prescriptions and medication
See all reviews
+1

What's New in Doctor On Demand

2026.45.1

November 4, 2026

We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com

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Charts

Top Free

📉 95-4

Medical

This app dropped -4 positions in Medical chart.

Last updated on November 7, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Quick care but NOT free when it says “no cost”

I needed a prescription and found an urgent virtual health appt option in the app that said “no cost” in green letters right across the button to start an appt. Naturally, I figured it would be covered. Then I received a bill this week for the appt. Apparently, they put the “no cost” statement across the appt button because it COULD be covered but isn’t always. Very misleading.
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HHannah_R1

Best Online Care Imaginable

I loveee Dr. OnDemand. I would be lost without it. I’ve used them so many times over the years for a variety of issues. It’s saved me from having to call out of work many times and heavy ER bills. If my job stopped offering this as a benefit with our healthcare, I’d pay for it out of pocket. That’s how much I value this service and how much I love it! Thank you guys for all that you do!
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Bbelleinc

Great resource

Simple, easy access. Dr was super nice and addressed the issue
KKatie-yankees?13

Marlon

My visit was absolutely great thanks Doc!!!
UTUSA truckboy

Great service

So convenient for colds flu and when you can’t get to the dr office
Rrroman001
See 934 more reviews

Featured on

Connect With a Telehealth Provider

Jan 22, 2024

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User experience

🐞

Reported Bugs

3 issues

Appointments getting cancelled or rescheduled without notice

Bug

Prescriptions not being sent to pharmacies as expected

Bug

Connectivity issues during video calls

Bug
✨

Requested Features

4 requests

Ability to message doctors directly

Feature

More mental health and specialist providers

Feature

Improved integration with insurance providers

Feature

Expanded availability in more regions

Feature

FAQ

When are doctors available on Doctor On Demand?

Doctor On Demand providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days, significantly faster than traditional in-person providers.

How much does a visit cost on Doctor On Demand?

Visit costs are shown upfront. Doctor On Demand accepts most insurance plans and partners with employers to reduce costs for eligible members. For those without insurance, affordable self-pay options are available with no surprise bills.

Who are the doctors on Doctor On Demand?

The US-based, board-certified doctors, licensed psychiatrists, and therapists on Doctor On Demand have an average of 15 years of experience and come from diverse specialties to ensure expert care.

How does a Doctor On Demand visit work?

You join a telehealth visit to connect face-to-face with a provider from your phone, tablet, or computer in as little as ten minutes. The provider will discuss your health history and propose a treatment plan, with labs, screenings, and prescriptions sent to nearby facilities if needed.

What conditions can Doctor On Demand treat?

Urgent care doctors can treat hundreds of issues including cold and flu, UTIs, allergies, headaches, sprains, and skin conditions. They also offer mental health support for anxiety, depression, and grief, as well as prescription refills and lab orders.

What devices does Doctor On Demand support?

Doctor On Demand is available on iPhone and iPad devices, allowing users to connect with healthcare providers from their preferred mobile or tablet.

What is the age rating for Doctor On Demand?

Doctor On Demand has an age rating of 17+, indicating it is suitable for mature teenagers and adults due to the nature of medical and mental health consultations.

Does Doctor On Demand have ads?

No, Doctor On Demand does not contain advertisements. The app is free to download and use, focusing on providing a seamless healthcare experience without interruptions.