Included Health

Included Health

formerly Grand Rounds

36K ratings
463 reviews
#120 in free Medical
🏥 Medical
Free

Details

Released
August 23, 2014
Updated
October 22, 2026
Included Health screenshot #1 for iPhone
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About

Access employer-provided healthcare benefits to track spending, find quality doctors, and get 24/7 health advice. Connect with experts for unbiased insurance support, second opinions, and mental health care. Available at no cost to you.

✓Track healthcare spending
✓Find high-quality doctors
✓24/7 health advice
✓Unbiased insurance and claims support
✓Expert second opinions
✓Virtual primary, urgent, and mental health care
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What users say about Included Health

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+2

What's New in Included Health

2026.43.2

October 22, 2026

We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com

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Charts

Top Free

📈 120+3

Medical

This app rose +3 positions in Medical chart.

Last updated on October 24, 2026.

User reviews

Most caring staff always!

Every single time I call Included Health for support with my healthcare or insurance questions, I am greeted and supported by the most caring and helpful people ever! They are kind, thoughtful, sensitive, expedient, and always super skilled and helpful. I love IncludedHealth!

great service!

I was recently sick with a viral infection that created a persistent cough, and the provider was able to help pinpoint the issue and prescribe medication’s to alleviate the pain in the persistence of the cough. She was very kind. She was very patient and she was very knowledgeable and I highly recommend this service 10 out of 10.
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Very Helpful

Anytime I have used included health it has been very helpful, and quick turnaround. I’ve used them for a second opinion on a diagnosis, therapy and finding a provider and they are very friendly and helpful each time. Love this benefit.

Thankful

It’s frustrating when you know what’s wrong because you’ve experienced it in the past but you have to either go to urgent care or the doctor and when I’m sick with strep throat it’s the last thing I want to do. Also you just risk other people getting sick. Having the ability to talk with a prescriber who is thorough in her assessment and to use the first line of treatment is such a relief as I sit here in my office feeling horrible.
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Successful

What streaming convenient on a Friday when my primary care and OB couldn't get me in to be seen... It was nice to be able to talk to a doctor and have my questions answered!!

User experience

🐞

Reported Bugs

3 issues

Login and account issues

Bug

Appointment scheduling problems

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Ability to add insurance card to digital wallet

Feature

Improved notification system

Feature

More detailed claims and billing information

Feature

Better provider search functionality

Feature

FAQ

What does Included Health do?

Included Health is a healthcare benefit provided by employers. It helps members track healthcare spending, find high-quality doctors, get 24/7 health advice, and receive support with insurance and claims. It acts as a team of healthcare experts available via phone, app, or online.

What are the key features of Included Health?

Key features include access to primary, urgent, and mental health care (in-person or virtual), unbiased insurance and claims support, expert second opinions from leading specialists, and 24/7 access to a care team for health questions. It also supports chronic conditions and advocates for specific communities.

Is Included Health free to use?

Yes, Included Health is free to activate and use for members. Your employer has already covered the cost of this benefit, so you do not have to pay anything to access its services.

Who can access Included Health?

Included Health is available to members and their covered dependents who are enrolled in an employer-sponsored benefits plan that includes coverage of Included Health. Many top employers, including a third of the Fortune 100, provide this service to their employees.

What kind of medical issues can virtual care providers treat?

Virtual care providers can treat hundreds of issues, including common ailments like colds, flu, urinary tract infections, allergies, headaches, sprains, and skin conditions. They can also order labs and screenings to support preventative care.