Included Health

Included Health

formerly Grand Rounds

33K ratings
419 reviews
With Ads#159 in free Medical
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated
  • August 23, 2014
  • July 14, 2026
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About

Access employer-provided healthcare benefits to track spending, find quality doctors, and get 24/7 health advice. Connect with experts for unbiased insurance support, second opinions, and mental health care. Available at no cost to you.

Track healthcare spending
Find high-quality doctors
24/7 health advice
Unbiased insurance and claims support
Expert second opinions
Virtual primary, urgent, and mental health care
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What users say

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+1

What's New in Included Health

2026.29.2

July 14, 2026

We’ve made improvements to the app’s performance, stability, and user experience. This includes enhancements to our home page, messaging, and provider services. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com.

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Charts

Top Free

📉 159-1

Medical

This app dropped -1 position in Medical chart.

Last updated on July 19, 2026.

User reviews

Dr visit

The visit was made easy to see a dr in no time. I really appreciate it. Thanks so much for seeing me on short notice. God bless you all 🙏🏾❤️

Used to be great, urgent care is a mess

I thought by making an appointment for later I’d be in a good place. I see some providers here monthly and that experience is awesome. They’re reliable, kind, and good practitioners.

I made an appointment for 10pm, and the provider was seeing another patient for 25 minutes beyond my scheduled time which would have been fine. He just logged off, and there was no option to get help sooner for them canceling. I had to ‘talk to’ AI and upload photos all over again. 70 minutes later and it just says I’m next when it says 10-20 minutes wait times. Just be honest, and if a provider can’t make it, put the patient toward the top of the queue for your inconvenience.
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Easy

This is an easy to use and convenient app. I love being able to book different aero when needed and having my family’s care managed in one central location.

Pray it works when you need it

Every single time we try to join an appointment the call ends immediately, and there is ZERO way to rejoin. Their support is absolutely useless. They’ve known about this issue for MONTHS and done NOTHING to address it.

Easy so far

Just getting started but it seems user friendly enough for any age

User experience

🐞

Reported Bugs

3 issues

Login and account issues

Bug

Appointment scheduling problems

Bug

Inconsistent app performance

Bug

Requested Features

4 requests

Ability to add insurance card to digital wallet

Feature

Improved notification system

Feature

More detailed claims and billing information

Feature

Better provider search functionality

Feature

FAQ

What does Included Health do?

Included Health is a healthcare benefit provided by employers. It helps members track healthcare spending, find high-quality doctors, get 24/7 health advice, and receive support with insurance and claims. It acts as a team of healthcare experts available via phone, app, or online.

What are the key features of Included Health?

Key features include access to primary, urgent, and mental health care (in-person or virtual), unbiased insurance and claims support, expert second opinions from leading specialists, and 24/7 access to a care team for health questions. It also supports chronic conditions and advocates for specific communities.

Is Included Health free to use?

Yes, Included Health is free to activate and use for members. Your employer has already covered the cost of this benefit, so you do not have to pay anything to access its services.

Who can access Included Health?

Included Health is available to members and their covered dependents who are enrolled in an employer-sponsored benefits plan that includes coverage of Included Health. Many top employers, including a third of the Fortune 100, provide this service to their employees.

What kind of medical issues can virtual care providers treat?

Virtual care providers can treat hundreds of issues, including common ailments like colds, flu, urinary tract infections, allergies, headaches, sprains, and skin conditions. They can also order labs and screenings to support preventative care.