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Included Health

Included Health

formerly Grand Rounds

33K ratings
428 reviews
#129 in free Medical
🏥 Medical
Free

Details

  • Released
  • Updated
  • August 23, 2014
  • August 4, 2026

Developer

Included Health, Inc.
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iphone
ipad
📉no. 129
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📌Ready
Reviews summary↘︎
⭐428
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🔄6+ apps
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❓5 answered
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📦~ in 6 days
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About

Access employer-provided healthcare benefits to track spending, find quality doctors, and get 24/7 health advice. Connect with experts for unbiased insurance support, second opinions, and mental health care. Available at no cost to you.

✓Track healthcare spending
✓Find high-quality doctors
✓24/7 health advice
✓Unbiased insurance and claims support
✓Expert second opinions
✓Virtual primary, urgent, and mental health care
Show original description

What users say

Summarized from real user reviews of Included Health. Based on 33K reviews and a 4.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Convenient and easy to use
  • 👍Helpful customer service
  • 💡Valuable second opinion service
  • 🚑Provides access to virtual care
  • 🔍Helps find in-network providers

Negative things

  • 🐛App crashes and connection issues
  • 🤯Confusing and unintuitive UI
  • ⏱️Long wait times for virtual appointments
  • 🤔Coordination of care issues
  • 🤷‍♀️Missing key functionality
See all reviews
+1

What's New in Included Health

2026.32.1

August 4, 2026

We’ve made improvements to the app’s performance, stability, and overall user experience. This release includes enhancements to messaging and other behind-the-scenes updates to help the app feel more reliable. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com.

More

Charts

Top Free

📉 129-1

Medical

This app dropped -1 position in Medical chart.

Last updated on August 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Amazing concierge

Extremely helpful staff who will support you and are on your side.
AldjfjgvibiboAldjfjgvibibo

Update Issues

App was working great until the latest update. Nothing will load now.
aliciajaclynaliciajaclyn

Keep me logged in

Logs me out if im away too long from the app(maybe 2 minutes minimum before logout) even when the wait times are 30-45 minutes (i waited for nearly 3 before seeing someone) . Even when i remained on the app it also logged me out after my phone turned off from waiting in queue for so long .
HofrickHofrick

Fast and amazing

Included health has made it easy and convenient to do any urgent care appointments or primary care appointments. They are quick to get you in and scheduled and on your way with your meds or any referrals needed
Amazing Included Health!!!Amazing Included Health!!!

Great

I love how easy this makes seeing my therapist
sealiontinychopstixsealiontinychopstix
See 423 more reviews

User experience

🐞

Reported Bugs

3 issues

Login and account issues

Bug

Appointment scheduling problems

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Ability to add insurance card to digital wallet

Feature

Improved notification system

Feature

More detailed claims and billing information

Feature

Better provider search functionality

Feature

FAQ

What does Included Health do?

Included Health is a healthcare benefit provided by employers. It helps members track healthcare spending, find high-quality doctors, get 24/7 health advice, and receive support with insurance and claims. It acts as a team of healthcare experts available via phone, app, or online.

What are the key features of Included Health?

Key features include access to primary, urgent, and mental health care (in-person or virtual), unbiased insurance and claims support, expert second opinions from leading specialists, and 24/7 access to a care team for health questions. It also supports chronic conditions and advocates for specific communities.

Is Included Health free to use?

Yes, Included Health is free to activate and use for members. Your employer has already covered the cost of this benefit, so you do not have to pay anything to access its services.

Who can access Included Health?

Included Health is available to members and their covered dependents who are enrolled in an employer-sponsored benefits plan that includes coverage of Included Health. Many top employers, including a third of the Fortune 100, provide this service to their employees.

What kind of medical issues can virtual care providers treat?

Virtual care providers can treat hundreds of issues, including common ailments like colds, flu, urinary tract infections, allergies, headaches, sprains, and skin conditions. They can also order labs and screenings to support preventative care.