Avoid
The Twin Health app is plagued by basic technical flaws and deceptive design. Calorie counts are often flat-out wrong, and the metrics and dates in "Insights & Goals" are consistently incorrect. Basic UI functionality like copy-and-paste doesn't even work in the chat. To make matters worse, the in-app Twin AI routinely gives instructions that directly contradict the human care team's messages.
Beyond technical bugs, the app uses dark patterns to block transparency: once you send a message under "Discuss with Twin provider," the app completely hides your sent text from view so you can't keep a record of your communication.
Clinically, they enforce rigid dosage reductions on GLP-1 medications despite active weight regain, worsening metabolic markers, and explicit primary care doctor directives. Response times drag on for a week while the app fails to deliver basic reliability or care. Avoid if possible.
Beyond technical bugs, the app uses dark patterns to block transparency: once you send a message under "Discuss with Twin provider," the app completely hides your sent text from view so you can't keep a record of your communication.
Clinically, they enforce rigid dosage reductions on GLP-1 medications despite active weight regain, worsening metabolic markers, and explicit primary care doctor directives. Response times drag on for a week while the app fails to deliver basic reliability or care. Avoid if possible.
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Just starting it
It’s okay. At least, putting in the food is easy, although it does not like homemade products. It tells you to put in ingredients then later tells you to delete and find something in their list (and nothing in their list comes close to the ingredients). Also, on self report, it has symptoms but the choices say how many days you’ve had when it’s supposed to be daily, so I’m confused on this. I hope when I really get started with it, it will be helpful and become easier to use. Right now it takes me longer to log the food than it takes to eat them. Maybe just me as I’m not an app, tech person, so I hope it gets easier.
Update: it doesn’t work. Evidently does not like SE iPhone (3 rd gen). It sends me a message to make an appointment but the link does not work. Their tech people do not respond, in a timely fashion. Whenever it sends me things to do or log in, it will not work unless I log out, log on, shut down the phone and start it back up. And even then, does not always work. I’m still trying to make the appointment in their scheduler. It shows dates but will not take the selection. Still waiting for someone to get back with me. I’m not impressed with the Twin app. The other two apps I had to get work fine on my phone- just not the Twin app.
Update: it doesn’t work. Evidently does not like SE iPhone (3 rd gen). It sends me a message to make an appointment but the link does not work. Their tech people do not respond, in a timely fashion. Whenever it sends me things to do or log in, it will not work unless I log out, log on, shut down the phone and start it back up. And even then, does not always work. I’m still trying to make the appointment in their scheduler. It shows dates but will not take the selection. Still waiting for someone to get back with me. I’m not impressed with the Twin app. The other two apps I had to get work fine on my phone- just not the Twin app.
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Just starting it
It’s okay. At least, putting in the food is easy, although it does not like homemade products. It tells you to put in ingredients then later tells you to delete and find something in their list (and nothing in their list comes close to the ingredients). Also, on self report, it has symptoms but the choices say how many days you’ve had when it’s supposed to be daily, so I’m confused on this. I hope when I really get started with it, it will be helpful and become easier to use. Right now it takes me longer to log the food than it takes to eat them. Maybe just me as I’m not an app, tech person, so I hope it gets easier.
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Feeling Better
I’ve learned about living better eating right and I mean pairing foods and being able to watch what it does to my body and how it effects my glucose
Actual user
I love this app ive ben using for about two and have lost 20lbs its a great tool for those who really dont know where to start. The only thing i would change is how they do the food coloring i would replace it with portions sizes instead that way people can still enjoy their favorites without over eating them
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