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Blueprint Portal

Blueprint Portal

Blueprint Portal app

3K ratings
139 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 2, 2016
  • September 9, 2026

Features

Developer

Arkansas Blue Cross and Blue Shield
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Blueprint Portal screenshot #1 for iPhone
Blueprint Portal screenshot #2 for iPhone
Blueprint Portal screenshot #3 for iPhone
Blueprint Portal screenshot #4 for iPhone
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Reviews summary↘︎
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❓5 answered
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About

Manage your health benefits and access important plan information on the go. Monitor claims, find care providers, estimate costs, and access your ID card and policy details.

✓Monitor claims and view EOBs
✓Find care and estimate treatment costs
✓Check deductible and out-of-pocket amounts
✓View, send, and request ID card replacement
✓Manage policy information
✓Access benefit and plan documents
Show original description

What users say

Summarized from real user reviews of Blueprint Portal. Based on 3K reviews and a 4.7/5 average, it highlights the 8 positives and 10 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Easy to find in-network doctors and providers
  • 📋Convenient access to claims and EOB information
  • 🆔Digital insurance card readily available
  • 📱Mobile app more convenient than website
  • 💰Cost estimation and procedure pricing tools
  • 🎯User-friendly interface when working properly
  • ⚡Fast performance on updated versions
  • 🔍Real-time claim tracking capability

Negative things

  • 🐛Frequent app crashes and freezing
  • ⏳Extremely slow loading times
  • 🔐Constant unexpected logouts
  • ❌Login failures and authentication issues
  • 🔄Endless loading screens
  • ⚠️Persistent error messages
  • 🚫Password creation validation conflicts
  • 📵App becomes unresponsive mid-use
  • 🔌Biometric login unreliable
  • 💔Poor customer support responsiveness
See all reviews

What's New in Blueprint Portal

5.41.0

September 9, 2026

Bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Determine in-network

How can you know if the place listed is in-network or out of network and also the doctor’s that are covered in-network
SuppperManzSuppperManz

Slow

Slow, may or may not load. Consistently, not a reliable or user friendly app
SabrenaPSabrenaP

Can be better

Not very user friendly. I want to be able to just search for providers and I can’t figure out how to do that on this app
StoneyGeminiStoneyGemini

Response from developer

We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID and/or username, we can work to identify the issue.

Great insurance

I have been blessed finding Blue Cross and Blue Shield you might pay a little extra each month but it pays for itself when you go to the doctor or hospital! I highly recommend you getting BCBS . Joe
joehelenajoehelena

Response from developer

Thank you for your review!

Login terrible

I almost never can log in the app with correct userid and pw. The app just doesn't work. .
ArHWArHW
See 134 more reviews

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User experience

🐞

Reported Bugs

14 issues

Login screen hangs indefinitely

Bug

App stuck in update loop requiring reinstall

Bug

Password requirements checklist conflicts with actual validation

Bug

Biometric login resets arbitrarily

Bug

WiFi connectivity causes blank white screen

Bug

Doctor search feature spins endlessly

Bug

Claims and invoices show 'page not found' error

Bug

Unread messages not clickable

Bug

Account lockout after three failed password attempts

Bug

App requires update but no update available

Bug

Face ID works intermittently or not at all

Bug

Session expires too frequently

Bug

Special characters rejected despite requirements

Bug

Splash screen loading never completes

Bug
✨

Requested Features

10 requests

Apple Wallet integration for insurance card

Feature

Plastic card mailing option

Feature

Doctor search by specialty type

Feature

Location-based provider search within radius

Feature

Better password field validation

Feature

Touch ID/Face ID support

Feature

Auto-save username for login

Feature

Email EOB delivery option

Feature

Dark mode option

Feature

Better customization options

Feature

FAQ

What can I do with the Blueprint Portal app?

The Blueprint Portal app allows you to manage your healthcare benefits. You can monitor your claims, view Explanation of Benefits (EOBs), find care providers, estimate treatment costs, check your deductible and out-of-pocket amounts, and access your ID card and policy information.

Who is eligible to use the Blueprint Portal app?

The app is available to members of specific Blue Cross Blue Shield plans, including Skai Blue Cross Blue Shield, Arkansas Blue Cross and Blue Shield, BlueAdvantage Administrators of Arkansas, Health Advantage, and Octave Blue Cross and Blue Shield.

How do I get a replacement ID card?

You can view, send, and request a replacement ID card directly through the Blueprint Portal app. This feature ensures you always have access to your insurance information when you need it.

Can I see how much I've spent towards my deductible?

Yes, the app provides functionality to check your deductible and out-of-pocket amounts. This helps you stay informed about your healthcare spending and plan limits.

Is this app free to use?

The app is free to download and use. However, it does display advertisements as part of its operational model.