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The app takes forever to load. There is no explanation of pharmacy cost. It states zero. There should be a pharmacy total and a medical total. If you use a next health provider and have met that deductible it still says you haven’t met your deductible. What is the point of having the tiers if the insurance is not applied correctly.
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NNurse4peace
Web site
You need a disclaimer. when I looked up medical faculties and mercy shows up as being an approved location. Apparently not all of nurse practitioners are approved for blue Medicare at Mercy.
WPweather in PG
Response from developer
We apologize for the inconvenience. All providers are contracted individually, not by facility. We're always looking for ways to improve and will see if we can try to make this more clear.
Determine in-network
How can you know if the place listed is in-network or out of network and also the doctor’s that are covered in-network
SSuppperManz
Slow
Slow, may or may not load. Consistently, not a reliable or user friendly app
SSabrenaP
Can be better
Not very user friendly. I want to be able to just search for providers and I can’t figure out how to do that on this app
SStoneyGemini
Response from developer
We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID and/or username, we can work to identify the issue.
