Broken Face ID
Just sits on a spinning circle after logging in. Can’t even view my benefits.
Not working! Why??
I’m trying to access but it will not open/sign in, it begins to sign in but either spins continuously or starts over to sign in again. WTH??!
Update
Trying to get into the app. It’s telling me an update is required but there’s no update in the App Store to be able to update. Can’t access app at all without this supposed “update” that I don’t have. Currently locked out so who knows if I’ll be able to get back in until the NEXT update
Response from developer
We apologize for the inconvenience. If you can reach out to us at digitalsolutions@arkbluecross.com with more details including your member ID and/or username, we can work to identify the issue.
Bugs
I get a notice and link to view EOB now. When it gets to the website, it says EOB coming soon.
Prescription
It needs to be way more accessible to view prescriptions that are in the tier categories.
