Better than sliced bread
NP Heather is the best! It took longer to answer the questionnaire than the appointment! I will recommend to my peers! I have referred 2 people so far! Thanks to my handsome hubby, who uses it, to have me use it!
Beyond benefits
I am so thankful for this benefit offered through my husband’s employer. It gives us a place to start without having to call or chat. It helps us find benefits and services outside of what is provided by our medical insurance including receiving money back! If offered—take it!!
Kelli Miller rocks!
She was so friendly and efficient!!! Very down to earth and sensible. So great to have this option!
Dr visit
The visit was made easy to see a dr in no time. I really appreciate it. Thanks so much for seeing me on short notice. God bless you all 🙏🏾❤️
Used to be great, urgent care is a mess
I thought by making an appointment for later I’d be in a good place. I see some providers here monthly and that experience is awesome. They’re reliable, kind, and good practitioners.
I made an appointment for 10pm, and the provider was seeing another patient for 25 minutes beyond my scheduled time which would have been fine. He just logged off, and there was no option to get help sooner for them canceling. I had to ‘talk to’ AI and upload photos all over again. 70 minutes later and it just says I’m next when it says 10-20 minutes wait times. Just be honest, and if a provider can’t make it, put the patient toward the top of the queue for your inconvenience.
I made an appointment for 10pm, and the provider was seeing another patient for 25 minutes beyond my scheduled time which would have been fine. He just logged off, and there was no option to get help sooner for them canceling. I had to ‘talk to’ AI and upload photos all over again. 70 minutes later and it just says I’m next when it says 10-20 minutes wait times. Just be honest, and if a provider can’t make it, put the patient toward the top of the queue for your inconvenience.
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Easy
This is an easy to use and convenient app. I love being able to book different aero when needed and having my family’s care managed in one central location.
Pray it works when you need it
Every single time we try to join an appointment the call ends immediately, and there is ZERO way to rejoin. Their support is absolutely useless. They’ve known about this issue for MONTHS and done NOTHING to address it.
Easy so far
Just getting started but it seems user friendly enough for any age
Included Health is a Game Changer- Highly recommend
Included Health is a game changer. Having the ability to contact a provider over telehealth makes life so much easier. It saves time it helps me get my medicine in an efficient and effective way. Highly recommend using Included Health. All of their providers have been fantastic.
Completely useless
Complete sham app, doesn’t do much except redirecting you to install more apps. Prescriptions only show up after approval, medications requests require OptumRx app, managing health insurance requires blueprint portal. Current claims won’t be seen until they are approved. This app is a classic example of corporate greed that overtakes health industry
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Dr. Kennedy
Very helpful! I would have remained in pain today.
Health Professionals Excellent very easy to set up phone for App.
Had Issues Setting up at first History and Normal things. App was being very Glitchy. Spent better part of early Morning trying to list Medications On and Confirm for Appointment.
App is fine, service is not
This app works OK, but the service doesn’t let you have an extended conversation with a health provider. Instead, every time I send a message there’s a multi hour delay, and then someone looks at it, tries to fix the issue, closes up the thread, and then I have to start a new thread if they don’t do things right. This is a good idea in concept, but the way that conversations with care providers happen leaves a lot to be desired.
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Great app for seeing all the details
The app makes it easy to see all the details in one place. It would be great if these details can be exported for flex spending claims.
Smooth app features
I’ve been pleased with the ease of use.
Great app
Easy to use
Good doctor
Excellent doctor
⭐️⭐️⭐️⭐️⭐️
Doctor visit went amazing
Awesome
This app is so easy to use. It’s amazing. I can find everything I need for my insurance cards and very easy for me to navigate through all the different settings.
Excellent Health Resource
I love the 1 on 1 Support that you get from the team they follow up with you and ensure that they are leading your expectations and that you are taking care of in a professional manner
