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Teladoc Health

Teladoc Health

Telehealth & Condition Mgmt

742K ratings
1463 reviews
#23 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

Released
June 11, 2013
Updated
November 3, 2026

Features

Developer

Teladoc
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Teladoc Health screenshot #1 for iPhone
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About

Access virtual medical care from board-certified doctors and specialists for a wide range of health needs. Manage chronic conditions, mental health, dermatology, nutrition, and more with personalized coaching and convenient digital tools.

✓On-demand doctor visits 24/7
✓Primary care services
✓Condition management tools
✓Mental health support
✓Dermatology consultations
✓Nutrition and dietetics
✓Sexual health testing
Show original description

What users say about Teladoc Health

Reviews of Teladoc Health are mixed: the Medical app is rated 4.8/5 from 742K App Store ratings. What users like most: fast and efficient service, affordable and covered by insurance. Top complaints: glitchy and buggy app, long wait times and poor customer service. Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient service
  • 💰Affordable and covered by insurance
  • 👍Convenient and easy to use
  • 🤖Helpful and professional doctors
  • 🏥Useful for common medical issues

Negative things

  • 🐛Glitchy and buggy app
  • 📞Long wait times and poor customer service
  • 🚫Inability to prescribe certain medications
  • 🔍Difficulty finding and scheduling with providers
  • 💳Unexpected charges and billing issues
See all reviews
+1

What's New in Teladoc Health

5.36

November 3, 2026

We’ve made some improvements: • Performance updates to increase the app’s speed • Bug fixes to make the app more reliable

More

Charts

Top Free

📉 23-1

Medical

This app dropped -1 position in Medical chart.

Last updated on November 5, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Fast

Waited five minutes and was seen. Doctor was very nice and knew exactly what my problems were and how to take care of me very enjoyable Teladoc meeting.
LLukec99

Providers ghosted multiple times

App glitches. Providers reviewed the chart and then disappeared and I received texts saying they were unable to reach me while I was waiting in the waiting room the whole time.
MMktwsnc

Love this option while working

I love having this option while working every experience has been good
PpoeticEyez

Fast and convenient care from anywhere at any time of day.

No need to get kids dressed and packed up to go to the doctor. Within ten minutes I can video chat with a very knowledgeable doctor and they can visibly see the problem at hand. Or, I can submit photos and do a phone call appointment. Within one hour I can have a prescription for my sick child ready at the pharmacy. This process is easy, fast and costs me nothing with my insurance. I save time, money and that’s so helpful to speed up the wellness process. It makes such a difference when you’re already not feeling well. A prescription for the problem, a doctor’s note for school or work, and no out of pocket cost for us. I love it! I’ve used it on vacation too.
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SHSuzy HM

Cannot upload PDF files

The app only allows to upload pictures, and not files like a PDF file, even it says there that PDF files can be uploaded.
TTamer2
See 1458 more reviews

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Featured on

Connect With a Telehealth Provider

Jan 22, 2024

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User experience

🐞

Reported Bugs

4 issues

Frequent app crashes and freezes

Bug

Issues with logging in and accessing accounts

Bug

Unreliable video/audio quality during calls

Bug

Inconsistent and confusing appointment scheduling

Bug
✨

Requested Features

4 requests

Improved syncing with Apple Health

Feature

Better communication and follow-up from providers

Feature

Ability to choose and rate specific providers

Feature

More transparency around services and limitations

Feature

FAQ

What types of medical care does Teladoc Health offer?

Teladoc Health provides on-demand visits with doctors and nurse practitioners for urgent concerns, primary care services, condition management for weight, diabetes, and blood pressure, mental health support, dermatology consultations, nutrition guidance, sexual health testing, and second opinions on diagnoses.

Is Teladoc Health covered by insurance?

Yes, Teladoc Health is covered by most major health insurers, with over 1 in 4 Americans having coverage through their employer or health insurance. The app helps users check their coverage upon account creation, but many services are available even without insurance.

How does Teladoc Health help manage chronic conditions?

The app offers tools and tips for managing weight, blood sugar, and blood pressure, including the option to connect a scale, glucose meter, or blood pressure monitor. It also provides AI-powered food tracking and unlimited 1:1 health coaching.

Can I get prescriptions through Teladoc Health?

Yes, doctors and nurse practitioners can diagnose, treat, and prescribe medications when needed. This includes prescriptions and limited refills for various conditions, as well as referrals for lab tests.

What is the user sentiment for Teladoc Health?

User reviews for Teladoc Health are mixed, with an overall sentiment described as 'neutral'. Positive feedback highlights fast and efficient service, affordability, convenience, and helpful doctors, while negative comments mention app glitches, long wait times, and customer service issues.

How often is Teladoc Health updated?

The latest version of Teladoc Health is 5.36, and it was last updated on November 3, 2026. This indicates a relatively frequent update schedule, suggesting ongoing development and maintenance.

What devices support Teladoc Health?

Teladoc Health is available on iPhone, iPad, and iPod devices. The app is designed to be accessible across Apple's mobile ecosystem.

Is Teladoc Health suitable for children?

Teladoc Health has an age rating of 12+, meaning it is generally considered appropriate for users aged 12 and older. Parents should review the app's content and features to determine suitability for younger individuals.