Doesn’t work half the time
When it works, it’s great. However, the last 2 out of 3 times I’ve tried to use it, I couldn’t get into my appointment due to the app not working. So I missed two appointments. I hope they fix whatever is causing this soon!
Love this app
very convenient
Amazing
Asha was amazing help me through all the steps to get on the system. Thank you
Horrible software, horrible support.
The software caused more anxiety and frustration than my actual mental health issues. Six months or so trying to get this software to work consistently, view notes and communications, read messages. Always with a roadblock from their support system. While my therapist was good, I cannot recommend the software or the company that runs it.
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App is a buggy mess
I’ve had technical issues with the app nearly every time I’ve used it. Today when I tried to “start my journey” with a new provider, I got an error message saying my session had expired, and I was logged out. When I logged in again, the same thing happened, on both my iPhone and my iPad, again and again. I tried to submit a ticket with tech support, and that resulted in more errors. When I called and requested tech support that way, I was connected with a person who could put me in touch with a provider but wasn’t actually with tech support. I hate this app.
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