So easy!!!!
Teladoc is so much more convenient than going to a clinic in my opinion!!!
fast help
always great staff. wonderful treatment
Thank you Heather
Call was quick and helpful and Heather helped me a lot.
Quick Care
Fast, professional & helpful!
Would give it zero stars if possible.
I can never get this app to open first thing in the morning. All I get is a blank screen.
Great job
I loved this
Time Saver
Without Teledoc most of us stubborn people would never utilize the medical support system.
My meeting froze and there was no help
I was in a session and it froze, but then went blank, and the only option was to leave and so now we have to start the whole thing all over again
Features failing
Trying to start to add food for days and it keeps giving me an OOPS message. Not happening to wife’s app on her phone
Poor support, impersonal engagement, more filler to waste time drive up “downloads” and “users”
I somehow have more interest in this app than the medical providers, representatives, including Livango, active health or any subsidiary that force its use to have medication a local In person doctor that sees a person regularly rather than 1 time a year and up to you to “engage” and if it does not work…. Spend hours finding who in the 4 layer chain is the problem.
I had 2 emails from the App team about my last poor review before an automated message that someone with support would reach out soon and carried. 5 days latter and multiple emails to my primary insurance, the other email addresses tied to Teledoc support, Livango, my pharmacy manager before I got response.
It was too late, and I was already late to get my Rx. The 1st offer of support rather than looking into the problem was to ask if I wanted to schedule an appointment to talk about me feelings of missing my frequency, or someone about what effected to expect. I had to call 3 different companies 2 times a day for 3 days to get this resolved and it was “a bug”
3 weeks later after no one reached out, I received an email that “the investigation into my dissatisfaction is complete,” with “ we are hopeful we resolved the issue to your satisfaction”
I replied to that email and have heard nothing.
I again waste more time in this app and the broken processes and many, many calls I have to make to clear up.
This time a manager from my insurance had to moderate a call between my pharmacy and the site to resolve the incorrectly reported status from the app.
A week late for my medication. 2 very reasonable questions were asked and no response still!
So the service is not medically required but it’s $450 of insurance necessary. So if I have to use your device that has a cell card and your app and I have to travel for multiple weeks, what am I to do with this to not loose my Green bubbles of savings that I had for 3 months after selecting my insurance before someone changed their mind and require this.
How do I travel for weeks with your cellular device? Is there a prescription to cover its inspection by TSA and not require a check luggage displacement? 3 weeks and 4 times I have asked and nothing!
How can this possibly be contributing to lowering the cost of Insurance or prescriptions? How can this possibly help someone that has already had the benefit and never needed additional apps or any other interaction than the in person medical provider in my community that can look me in the eye and be honest about things instead of handing me a paper that says something like “ I hope your visit to my office that I looked at paper and said nothing to you until this point was satisfactory”
Do better
I had 2 emails from the App team about my last poor review before an automated message that someone with support would reach out soon and carried. 5 days latter and multiple emails to my primary insurance, the other email addresses tied to Teledoc support, Livango, my pharmacy manager before I got response.
It was too late, and I was already late to get my Rx. The 1st offer of support rather than looking into the problem was to ask if I wanted to schedule an appointment to talk about me feelings of missing my frequency, or someone about what effected to expect. I had to call 3 different companies 2 times a day for 3 days to get this resolved and it was “a bug”
3 weeks later after no one reached out, I received an email that “the investigation into my dissatisfaction is complete,” with “ we are hopeful we resolved the issue to your satisfaction”
I replied to that email and have heard nothing.
I again waste more time in this app and the broken processes and many, many calls I have to make to clear up.
This time a manager from my insurance had to moderate a call between my pharmacy and the site to resolve the incorrectly reported status from the app.
A week late for my medication. 2 very reasonable questions were asked and no response still!
So the service is not medically required but it’s $450 of insurance necessary. So if I have to use your device that has a cell card and your app and I have to travel for multiple weeks, what am I to do with this to not loose my Green bubbles of savings that I had for 3 months after selecting my insurance before someone changed their mind and require this.
How do I travel for weeks with your cellular device? Is there a prescription to cover its inspection by TSA and not require a check luggage displacement? 3 weeks and 4 times I have asked and nothing!
How can this possibly be contributing to lowering the cost of Insurance or prescriptions? How can this possibly help someone that has already had the benefit and never needed additional apps or any other interaction than the in person medical provider in my community that can look me in the eye and be honest about things instead of handing me a paper that says something like “ I hope your visit to my office that I looked at paper and said nothing to you until this point was satisfactory”
Do better
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Great, quick service
Needed some quick assistance with a minor medical issue. Teladoc took care of me - thanks!
Doctors and nurses
Kind, helpful, quick
Easy to use and saves money and time
TeleDoc provides an easy to use platform with access to credible medical professionals. It saves me money and time and I get quality care.
Breathing
I had gone to a client’s home which had mold, animal feces, etc. The next day my lungs were burning and a cough. The doctor told me what I should do and what I should watch. A good doctor!
Face id
The biometrics for sign in does not work.
Excellent Assistance
Thank you to the doctor that was able to see me. I was able to get into an appointment within 10 minutes and was taken care of and all my concerns were all taken care of very quickly and without any issues and prescriptions being sent out. so thankful for this and appreciated the doctor who is kind well spoken, and intelligent.
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great work
love the company
Garbage
An absolutely useless site. You can’t print any data. The app is loaded with errors. Don’t trust your health to these guys. They are not helpful. Their tech help can’t even help.
Chat response abysmal
Clunky app, often slow to open. Don't know if is the app or the provider but I've sent multiple messages in the chat over the past couple weeks and no one has responded when it claims responses should come in 48 hours.
Terrible
Worst telehealth there is
