Can’t/won’t help you
1) The provider was 10 min late to a 15 min appt.
2) She was still eating when she started the call. 3) These providers cannot order X-rays? Place consults? Prescribe?
3) She asked “have you told this to your primary care provider?” No - I clearly stated in the pre-visit paperwork that I have just moved to this location four weeks earlier and I do not yet have an appointment with a primary care provider. Does it matter - isn’t this what Teladoc is for?
4) Call lasted 4 minutes.
She told me everything she could NOT do, and offered no solutions.
5) I contact Teledoc, their reply: “Our team has reviews you refund request, but unfortunately we are not able to honor it per our visit policy”.
*Not worth your time. Go to a local urgent care.
2) She was still eating when she started the call. 3) These providers cannot order X-rays? Place consults? Prescribe?
3) She asked “have you told this to your primary care provider?” No - I clearly stated in the pre-visit paperwork that I have just moved to this location four weeks earlier and I do not yet have an appointment with a primary care provider. Does it matter - isn’t this what Teladoc is for?
4) Call lasted 4 minutes.
She told me everything she could NOT do, and offered no solutions.
5) I contact Teledoc, their reply: “Our team has reviews you refund request, but unfortunately we are not able to honor it per our visit policy”.
*Not worth your time. Go to a local urgent care.
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Great option
Very fast! This is a great option. Much better than having to do to the fr for a sinus infection. Took less than 10 minutes.
Care
He was so nice and helpful! And kind
Very frustrating
Doctor hangs up , again and again.
Help
The doctors I have dealt with have been very professional and very kind and very helpful
Provider no show
I am on my 3rd attempt trying to speak with a professional. I followed all the instructions and turned off call screening, spam, etc. i took time out of my work day twice today, a total of 1 hour. The providers do not call or cancel.
Okay but no visibility into follow through
This was my first time using Teladoc. Consultation was fine. However no communication on status of prescription- was it sent to pharmacy? Are they working on it? When can it be picked up / delivered? This seems pretty basic and important information to know as a patient.
Your app is terrible and your providers. Don't even know what an antihistamine is.
From here on out, I'll do telehealth directly through the organization my primary care provider works with if I can't get in to see her
Nurse
Nurse mention about keeping safe her license it sucks
Convenience
I absolutely love this app. It provides all the care I need ASAP. It's wonderful.
Wound
3
Awesome Doctor
The physician was super friendly, helpful, and efficient.
I absolutely love Teladoc
They not only are so quick to get back to me, every time I have needed them, they are on point and resolve the issue. I didn’t have to leave my bed and I got my meds to my pharmacy in 20 minutes. 5 STARS
Scheduled a Video call, got ghost phone calls
Had to repeatedly schedule video calls. Instead I got phone calls from blocked numbers and no one was on the other line.
servicio muy deficiente
Cancelan la llamada sin ver al paciente dicen que me llamaron y mi celular nunca repicó!! Que abuso!!!
Food tracking needs help
Good concept. Frustrating to use for food tracking. Multiple times per day, app says unable track food “Sometimes hung is wrong. Try again Later” error when trying to save the food item. It saves the first item on the list, minus the nutrition information each time u try to save it. This occurs when you try to use a previous day meal that the app had accepted. If you rebuild the meal from scratch, it will usually work, but that is time consuming and frustrating. So many other free apps make tracking easier. Fix this ASAP please.
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Great service
I can’t not believe how quick and efficient this service is. I answered the questions, created the profile, had the dr call me with in 10 minutes and she sent a script to the pharmacy all done without leaving the comfort of home.
Terrible Service
My provider spoke with me for 10sec and told me I needed to hang up and upload the picture. When I tried setting it up, the website told me there was a copay of 54 USD because I could only have one appointment per day and that I should wait 24h to get my sore throat antibiotic prescription. Thats absurd and I will never ever use this service again. Stay away!!!!
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Thank you
Very, very helpful. Kind and patient.
Thankful!
Very thankful for Teladoc, I’ve called twice during the times when my doctor wasn’t open. Both doctors were very nice & super helpful! I’ve needed an antibiotic both calls & thank goodness I didn’t have to wait for days to get in to see my doctor!
