Fast
Waited five minutes and was seen. Doctor was very nice and knew exactly what my problems were and how to take care of me very enjoyable Teladoc meeting.
Providers ghosted multiple times
App glitches. Providers reviewed the chart and then disappeared and I received texts saying they were unable to reach me while I was waiting in the waiting room the whole time.
Love this option while working
I love having this option while working every experience has been good
Fast and convenient care from anywhere at any time of day.
No need to get kids dressed and packed up to go to the doctor. Within ten minutes I can video chat with a very knowledgeable doctor and they can visibly see the problem at hand. Or, I can submit photos and do a phone call appointment. Within one hour I can have a prescription for my sick child ready at the pharmacy. This process is easy, fast and costs me nothing with my insurance. I save time, money and that’s so helpful to speed up the wellness process. It makes such a difference when you’re already not feeling well. A prescription for the problem, a doctor’s note for school or work, and no out of pocket cost for us. I love it! I’ve used it on vacation too.
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Cannot upload PDF files
The app only allows to upload pictures, and not files like a PDF file, even it says there that PDF files can be uploaded.
Joke
This app is an absolute joke when it comes to medical coverage. I have had to reenter my insurance upon every single session despite no changes to my coverage.I am only ever able to enter a session half of the time When I call the help line they blame my insurance (which as we’ve covered has not changed). if you want a spotty app that provides unreliable medical coverage this is your place to go. No idea how this is the standard.
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Super convenient
Dang! That was super easy. So much easier than scheduling with my primary going back and forth just to get the same result as I would have within like 15 minutes with Teladoc.
That salad didn’t sit well!
Easy. Quick. Friendly. Educated. Great suggestions and very kind. The southern accent helped make me feel better! Didn’t over prescribe!
WONDERFUL
Teladoc is a life saver. The doctors that work with Telehealth are wonderful, so appreciative to be able to access a doctor at all hours. Thankful that doctors are willing to work various hours with the Teledoc Platform.
Great option to have
I love Teladoc best thing since sliced bread
Don’t bother
The doctors have VERY limited power as to what they can prescribe over the phone. Don’t waste your time and money. I paid $65 all for them to tell me to use a cold compress.
Don’t Use if You Have Call Filtering On
If you have any sort of spam filtering or settings even to check the reason for the call, the provider will instantly disconnect. I had my phone in hand AirPods in and in the time it took me to swipe to pick up, the NP had already disconnected. Ya’ll are impacting my ability to travel, I should’ve timed the appt > ASAP. Time wasting, and utterly useless support. If you have coverage elsewhere, go there.
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Not Helpful Anymore
Used to be a very helpful App, and now they barely do anything. Make a trip to urgent care and save yourself the frustration.
Such a blessing
Love this option!
2 star review
Not allowing doctors/NP to prescribe patients with antibiotics unless it’s been 10 days is crazy. I don’t have time to wait 10 days. I have a job that requires my full attention and need antibiotics to get better fast so I can return to work. The NP I met with was helpful, this has nothing to do with her, only teladocs protocols. If I would’ve known this ahead of time, I wouldn’t have wasted my time.
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So easy
Always easy to use and so much better than going to the doc for minor things. I’ve used teledoc for years and only had one rude experience.
Frustrating
I can never get linked up… always drops me out
Love teladoc
So easy to handle simple health issues. Calls come fast, providers are great, saves so much time. One of the best perks of our insurance.
Terrible care
Terrible care- no help at all, lack of customer service, and care
Pointless
The last few times I’ve called Teledoc, I was told to either go to the ER or urgent care. Teledoc is a waste of time.
