Make some changes
I really think that you should take out the advertising of 24/7 bc that makes to believe people will get a reply quick which is not true. I will send a message and wait up to 4 days to a week for one response for them not to reply again once I replied to them. One conversation about the same thing shouldn’t take 2 weeks and it’s not easy to make an appointment because of it. Either change the time response and actually bc 24/7 or take it out of the description of which you use to advertise that it is 24/7.
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I had to go to the ER from lack of response
I asked for a refill of one of my extremely important meds and didn’t get a response for days now mind you I pay 50 a month plus 10 to even talk to a doctor and still can’t get an answer so for 60 bucks I got ignored until I had to go to the ER and pay 200 more for emergency meds that this app was originally paid for please don’t waste time or money on this app I want my money back and can’t even get support they legit have no support it says “page not found” when you try to reach them about it all
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Nickel and dime you
Be forewarned. They will start multiple text chats with you then charge you for each chat no matter how small the matter. Best to not waste your time with them and use Dr. On Demand for your virtual visits.
HORRENDOUS WAIT TIME
Wait time is insanely long. It’s more than 24 hours to speak to a doctor.
Nickel and dime you
Don’t use these guys. They are terrible. They will nickel and dime you and charge for chats. Try Dr. on demand instead
