Not functional
This app has literally not been functional since the Converge rollout. I can see open appointment spots and legacy appointments only, but can’t see any Converge appointments, which is basically ALL of my appointments. Cant alter my calendar AT ALL because again, that’s a Converge feature. Can’t use Converge messaging, which again is basically ALL of my clients. It’s only functional with the legacy system and BARELY functional at that point
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Not user friendly
On the login page there’s no “forgot password” or similar link to click if there’s a problem logging in and no phone number listed to call for tech support. So there’s no way to seek help through the mobile app, which keeps you dependent on using another device to access the site.
Does not work
Way too many issues
Very unreliable
App all of a sudden stopped working on my iPhone 14. Can log in but can’t see any of my scheduled appointments on my calendar and some buttons don’t function. App still works on my iPhone 12 just fine.
Defective
The app Logs out continuously requiring multiple relogins most of which fail. Lost hours trying to connect. Reported the issue to amwell multiple times but they do not seem to care.
