Insurance scam, 4 stars so review is actually seen
This service is supposed to be in place of having to go spend hours at a drs office, urgent care or ER. Instead, EVERY SINGLE TIME. They are unhelpful, give bad advice and do not know what they’re talking about. I think life health is using cracker jacks doctors and not real ones that actually know what they’re talking about.
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Negative 5 Stars
Atrocious experience with customer service. They will double bill and refuse to refund your money. Your insurance and you will end up paying $118.00 for a $59.00 bill because of their poor billing practices. Avoid them at all costs unless you want to pay double for subpar treatment! Customer service will give you six different answers from six different people. At the end of the day, your issue will not be resolved.
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Not working
Cannot even log in. The email functionality for confirming email never sends. Not a good experience when trying to do an urgent care visit.
Gas lit
I’m so over doctors gas lighting me and treating me horribly. When I come to you for help drop your snarky attitude.
Absolute garbage
I’ve given this app over a year to get better and it’s only gotten worse. The most recent “feature” is the keyboard covers the text you’re typing when trying to message a provider.
