Horrible audio connection
While this app does connect me to my therapist. The connection quality is horrible, the audio keeps cutting out every so often making it nearly impossible to speak with my therapist. Is this getting fixed or do I need to keep leaving bad reviews until someone in your IT department actually sees this?
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Do not use
I am very disappointed with the service I received. I visited your office earlier today and have still not received my doctor’s note. The note also does not indicate that I was seen during my appointment today.
I was seen at 9:30 this morning, and I find it difficult to understand why it would take up to 24 hours to provide a simple doctor’s note that I need to submit to my employer.
This has been a very frustrating experience, and I believe this reflects poor customer service
I was seen at 9:30 this morning, and I find it difficult to understand why it would take up to 24 hours to provide a simple doctor’s note that I need to submit to my employer.
This has been a very frustrating experience, and I believe this reflects poor customer service
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Insurance scam
Most of the providers you speak with don’t seem to give a care about you and will spend a few minutes with you before going, oh you need to go to see a physical doctor, or will say they can’t do antibiotics if it’s been less than 6 months since you had any. So you pay, sit and wait forever just for a 5 minute video call with someone that couldn’t give a care about you. This service is a scam.
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Impossible to log in
I created an account and then tried to log in using said account, and the login page I was directed to refreshed itself rapidly 10 times. Impossible to log in even after fully resetting the app. Very disappointed. I’m just trying to pay a medical bill.
Unprofessional ‼️
When service fails and you need your money back, customer service gets rude, they hang up on you and seem unconcerned with whatever your case may be. DON'T DOWNLOAD THIS APP, DON'T USE THEIR SERVICE and when you need your money back, Good Luck!
