Alternative medication
The agent did not understand my issue or medication and eventually sent instruction to file an appeal. The immediately close and the instruction were gone. A complete waste of time to get an answer to a simple question.
Can’t find benefit info
Every time I try to see what is covered the app locks up.
I can barely use the app
I’m trying to use the app to find an urgent care in my network but it either never loads or just sits there. It’s frustrating because I don’t use the app that often and this is why.
Couldn’t be much worse
It’s often difficult to get refills placed. When I tried to complain, I got a reply meant for someone else. If emails are activated they send entirely too many.
Like Sydney
Sydney is very user friendly and gets you where you need to be
