Sydney Health

Sydney Health

Anthem/Wellpoint

563K ratings
990 reviews
Free

Details

  • Released
  • Updated
  • August 30, 2019
  • September 14, 2026

Features

Sydney Health screenshot #1 for iPhone
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Sydney Health screenshot #8 for iPhone
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About

Manage your health benefits, find care providers, and access your digital ID card. Understand your plan details, track claims, and refill prescriptions. Connect fitness device data for a holistic view of your wellness.

Digital ID card access
24/7 chat support
Plan details and claims tracking
Find in-network care providers
Virtual care and prescription refills
HealthKit integration for fitness data
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What users say

See all reviews
+1

What's New in Sydney Health

10.7.0

September 14, 2026

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Don’t forget to rate us! Your feedback helps us make it better. If you have questions about the app, please email Sydney@anthem.com

More

Charts

Top Free

📈 12+1

Medical

This app rose +1 position in Medical chart.

Last updated on September 18, 2026.

User reviews

Digital Service

Easy use for me a senior.

Very helpful

The app is very easy to use. The customer service team responds quickly and is always very patient and helpful. I’ve had a very good experience using this app.

Rewards aren’t real

Why go to the trouble of jumping through all the hoops to “earn” the points for rewards by complying with Sydney app instructions with doctor visits and health incentives if the rewards vanish when you try to redeem them?

Too hard to manage items

The app is clunky and difficult to manage. Not enough info fits on screen. It’s much easier to do things on a computer.

Needs Dark Mode

Needs dark mode icon and the actual app itself. Good otherwise

Developer apps

User experience

🐞

Reported Bugs

4 issues

Notification bubble that won't go away

Bug

Inability to log in or access account

Bug

Syncing issues with health data

Bug

Inconsistent and unreliable app performance

Bug

Requested Features

4 requests

Ability to manually input steps and sleep data

Feature

Better integration with Apple Health

Feature

More detailed information on coverage and benefits

Feature

Improved pharmacy and prescription management

Feature

FAQ

What can I do with the Sydney Health app?

The Sydney Health app allows you to find care providers, access your digital ID card, check your claims, understand your plan benefits, and refill prescriptions. It also offers virtual care options and can integrate with your fitness devices to track health data.

How do I use my digital ID card?

Your digital ID card functions like a physical ID card, providing easy access to your current insurance information. You can share it with your care team in person or via email directly from the app.

Can I find doctors and hospitals through the app?

Yes, the app features a 'Find care' section where you can search for doctors, labs, hospitals, and other healthcare professionals within your plan's network. You can also see estimated costs before receiving care.

Is the Sydney Health app free to use?

Yes, the Sydney Health app is free to download and use for eligible members. The app is offered through an arrangement with Carelon Digital Platforms on behalf of your health plan.

What kind of virtual care is available?

The app provides access to virtual care for routine needs, prescription refills, and urgent care. This allows you to receive care conveniently from your device whenever it suits your schedule.