Digital Service
Easy use for me a senior.
Very helpful
The app is very easy to use. The customer service team responds quickly and is always very patient and helpful. I’ve had a very good experience using this app.
Rewards aren’t real
Why go to the trouble of jumping through all the hoops to “earn” the points for rewards by complying with Sydney app instructions with doctor visits and health incentives if the rewards vanish when you try to redeem them?
Too hard to manage items
The app is clunky and difficult to manage. Not enough info fits on screen. It’s much easier to do things on a computer.
Needs Dark Mode
Needs dark mode icon and the actual app itself. Good otherwise








