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Sydney Health

Sydney Health

Anthem/Wellpoint

538K ratings
854 reviews
With Ads#13 in free Medical
💪 Health & Fitness
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated
  • August 30, 2019
  • June 26, 2026

Features

Developer

Elevance Health, Inc
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Sydney Health screenshot #1 for iPhone
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About

Manage your health benefits, find care providers, and access your digital ID card. Understand your plan details, track claims, and refill prescriptions. Connect fitness device data for a holistic view of your wellness.

✓Digital ID card access
✓24/7 chat support
✓Plan details and claims tracking
✓Find in-network care providers
✓Virtual care and prescription refills
✓HealthKit integration for fitness data
Show original description

What users say

Summarized from real user reviews of Sydney Health. Based on 538K reviews and a 4.8/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Extremely quick info at your fingertips
  • 👍Super easy to use
  • 💡Nutrition tracker with automatic food logging

Negative things

  • 🐛Confusing notifications, data, and customer service
  • 🐛Clunky and difficult to navigate
  • 🐛Broken features and bugs
  • 🐛Unreliable telehealth and video appointments
  • 🐛Lack of basic functionality
  • 🐛Security issues with login and account management
See all reviews

What's New in Sydney Health

10.4.1

June 26, 2026

This release includes general improvements and bug fixes to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. Please email questions about the Sydney app to Sydney@anthem.com

More

Charts

Top Free

📉 13-1

Medical

This app dropped -1 position in Medical chart.

Last updated on July 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Pretty horrible

Spinning wheel of death while trying to find care or check benefits. The main things you’d want to do with this app…. Please fix 😒
samgamsamgam

Infinite spinner on every vote

New update is basically unusable
Notify-me-notNotify-me-not

Outdated information

Absolutely useless when trying to find a doctor
mairmielmairmiel

Updates ruined the app

This app worked fine before and suddenly none of the buttons are working. I can’t even use the app to find a doctor. Can you revert it to how it was before?
DoratheexplotaDoratheexplota

Glitchy

The app spins and crashes constantly
dhonaker8dhonaker8
See 849 more reviews

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User experience

🐞

Reported Bugs

4 issues

Notification bubble that won't go away

Bug

Inability to log in or access account

Bug

Syncing issues with health data

Bug

Inconsistent and unreliable app performance

Bug
✨

Requested Features

4 requests

Ability to manually input steps and sleep data

Feature

Better integration with Apple Health

Feature

More detailed information on coverage and benefits

Feature

Improved pharmacy and prescription management

Feature

FAQ

What can I do with the Sydney Health app?

The Sydney Health app allows you to find care providers, access your digital ID card, check your claims, understand your plan benefits, and refill prescriptions. It also offers virtual care options and can integrate with your fitness devices to track health data.

How do I use my digital ID card?

Your digital ID card functions like a physical ID card, providing easy access to your current insurance information. You can share it with your care team in person or via email directly from the app.

Can I find doctors and hospitals through the app?

Yes, the app features a 'Find care' section where you can search for doctors, labs, hospitals, and other healthcare professionals within your plan's network. You can also see estimated costs before receiving care.

Is the Sydney Health app free to use?

Yes, the Sydney Health app is free to download and use for eligible members. The app is offered through an arrangement with Carelon Digital Platforms on behalf of your health plan.

What kind of virtual care is available?

The app provides access to virtual care for routine needs, prescription refills, and urgent care. This allows you to receive care conveniently from your device whenever it suits your schedule.