Sutter Health My Health Online

Sutter Health My Health Online

by Sutter Health

16K ratings
623 reviews
#101 in free Medical
🏥 Medical
Free

Details

  • Released
  • Updated

Features

Sutter Health My Health Online screenshot #1 for iPhone
Sutter Health My Health Online screenshot #2 for iPhone
Sutter Health My Health Online screenshot #3 for iPhone
Sutter Health My Health Online screenshot #4 for iPhone
Sutter Health My Health Online screenshot #5 for iPhone
Sutter Health My Health Online screenshot #6 for iPhone
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About

Manage your health information and communicate with your doctor and care team directly from your mobile device. Access test results, request refills, schedule appointments, and view bills. It also allows for proxy access to family health information and integrates with Apple HealthKit for pilot users.

Message doctor and care team
Review test results
Request prescription refills
Schedule and manage appointments
Book same-day video visits
View and pay bills
Access health history
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What users say

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What's New in Sutter Health My Health Online

11.7.2

April 22, 2026

Miscellaneous fixes and improvements.

Charts

Top Free

📉 101-1

Medical

This app dropped -1 position in Medical chart.

Last updated on September 21, 2026.

User reviews

Pretty poor

Can’t send messages to my doctor. No option to choose what apt I want to schedule.
Basically call to make apt. Then what’s the point of the app.

Confusing and unstable

It’s quite apparent that Sutter uses this method to pretend to stay on top of medical care for patients. It’s highly unreliable and o do not receive replies to inquires as it promises to do. Despite says that you will reply within 48 hours you don’t reply at all. Schedule changes by your staff also complicates matters. For example, today, 14 Sept, I cleared my telecon schedule for a 1000L call but it was apparently changed to 0845–and then I’m told I am supposed to initiate the call? I have very unstable connectivity at times in my remote location. Is this system being hosted via the Internet—e.g., WIFI? I can generally support a WIFI connection but not a cell connection.
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Often tries to schedule me at an incorrect location

Well this is so frustrating! About half the time I use the app it wants to schedule me to a location that’s highly inconvenient to my home address. I live in Los Altos, close to Palo Alto and Mountain View. I’m not sure why MHO thinks Orinda, Antioch, Oakland, etc would be more convenient. Sigh

Enjoying this app.

I really love having all my doctors and medication available at my fingertips

5 star app

I find this app quick and easy to use. It links to my Calendar. It provides timely advance alerts by text

Developer apps

User experience

🐞

Reported Bugs

4 issues

Inability to send attachments in messages

Bug

Disappearing or inaccessible messages

Bug

Incorrect or outdated patient information

Bug

Unreliable appointment scheduling and check-in

Bug

Requested Features

5 requests

Ability to view and trend test results over time

Feature

Option to print or download messages and documents

Feature

Improved integration with external healthcare providers

Feature

Enhanced notification system for messages and appointments

Feature

More personalized and customizable user experience

Feature

FAQ

What can I do with the Sutter Health My Health Online app?

The app allows you to manage your health information, message your doctor and care team, review test results, request prescription refills, schedule appointments, book video visits, view and pay bills, and access your immunization history and medications. You can also view family health information through proxy access.

Is there a cost to use the Sutter Health My Health Online app?

The app itself is free to download and use. However, you will need an active My Health Online account with Sutter Health to access its features. Any medical services or bills incurred through Sutter Health would still be subject to their standard charges.

What are the main benefits of using this app?

The primary benefits include convenient access to your health records, direct communication with your care team, streamlined appointment management, and the ability to handle administrative tasks like bill payment from anywhere. It empowers patients to take a more active role in their healthcare.

Can I access my family's health information through the app?

Yes, the app supports proxy access, allowing you to view and manage the health information of your family members if you have been granted permission. This is particularly useful for parents managing their children's health or caregivers assisting others.

What if I don't have a My Health Online account yet?

If you do not have an existing My Health Online account, you can sign up for one through the provided link: https://myhealthonline.sutterhealth.org/MHO/app/activation. Once your account is active, you can then log in to the mobile app.