Schedule
Nightmare . You can schedule even you are approved because you will get message you need to be approved approval????
Great tool
My Health Online posts the results right away and it is easy to communicate with the Health care team as well. Access to past results is very helpful as well
User friendly
This health app is very user friendly!
Horrible
Worst billing system on the planet!
Confusing
Some instructions not well explained including the new Epic login. Also when you send a notification and a link, shouldn’t the subject of the notification pop up when you open the app?
Clunky but functional
Does the job well. My main gripe is with deep links from/to app, as they rarely work properly. Eg: When I receive an email with a link that reads "View message", in iOS I expect the link to open a web browser and then the app and then be taken directly to the message it told me is there and that it wants me to view. However, I end up on the Sutter website and need to login, even if you're logged in in a separate window (cookie not recognized?). So I then manually launch the app, login, and then ... need to find the new message it asked me to view.
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So easy to use
Other health care organizations
Better memory than mine
The ultimate backup for results, appointments and scheduling.
This App is convenient
It’s easy to use, informative and helpful to stay on top of my health.
Merge of two systems
The merger between Sansum and Sutter’s online system is confusing. Not sure which site I am supposed to use. Some links such as Tests Ordered don’t work. Much prefer Sansum’s online health better.
Can be made better
Horrible app honestly, it’s so confusing and is so frustrating to use.
Many basic functions missing
My daughter has 4 medical providers at present - her PCP, a spinal specialist, a nutritionist and an optometrist. The message part of the app will let me email booking requests - but only for annual exams, not for anything else; technical / billings enquiries; and messages to 2 of her 4 medical providers with whom she has active care plans and regular appointments, but not the other 2. This results in me having to phone up to contact their offices, which results in a 20-45min dance of pointlessness with AI based phone systems before I finally get put through to a human being, who generally tells me that they can’t help but can send a message to the practitioners team asking them to call me. What a giant waste of time and resources.
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Easy
You don’t have to be tech savvy to use the app. It really has been useful.
Lab at 460 Plumas blvd
Excellent staff. Help full , courtesy. Katy and an oriental gentleman .
My health online
I like the accuracy of your texts I have not used. I have not yet.
Sutter tries to do too much with the app.
Seems I have some kind of message almost every day. It is great for getting in contact with my providers but a bit confusing to find messages.
Myhealth effective for communicating with care team
I use MyHealth to communicate with my health team on progress of my prescriptions or recommendations they’ve made as well as keep them updated so they can modify the care program they’ve recommended. It’s easy to do so and I usually get a response quickly.
Review of your online
Your site is imperative to my well being. Al of my test results are here for me to show any of my medical caregivers. All throughout my battle with stage 4 cancer your site provided me with my results quickly. I love this site and am beyond grateful for it
Hard to log in
Sometimes it won’t take my password. I already did the whole recovery thing and it keeps asking me to do it again to reset it. If I go in a different way it will open but it’s hard to get to the screen that allows me to log in.
I don’t have time for this. There is definitely a glitch in the program.
I don’t have time for this. There is definitely a glitch in the program.
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All these new Qs about GHP insurance are CONFUSING
See “title”face recognition makes it effortless to log on to My Chart .
