My Doctor Online (NCAL Only)

My Doctor Online (NCAL Only)

by Kaiser Permanente

88K ratings
339 reviews
Free

Details

  • Released
  • Updated
  • March 5, 2012
  • July 16, 2026

Features

My Doctor Online (NCAL Only) screenshot #1 for iPhone
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My Doctor Online (NCAL Only) screenshot #7 for iPhone
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About

Manage your healthcare and your family's in one app. Receive personalized health reminders, access E-visits, schedule appointments, refill prescriptions, and view medical records. Connect with your doctor through video visits.

Personalized health reminders
E-visits for advice and prescriptions
Video doctor visits
Appointment scheduling and management
Prescription refills
View medical records and test results
Find doctors and locations
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What users say

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What's New in My Doctor Online (NCAL Only)

9.6

July 16, 2026

Thanks for using the My Doctor Online app! This will be the last version of the app before we transition to the Kaiser Permanente app. Please continue to manage your care with the KP app.

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User reviews

Bad design

What’s the point of having an app if it no longer lets you send messages or make appointments. It just directs you to their website to do it.

My doctor

Want to contact Dr. Darling. My pre-diabetes doctor. Tried everything with no luck.

From Great to Awful

This WAS the best app. You could do everything within it… appointments, test results, messages to your care team. It was fast and efficient. Now? Why have the app at all… every link takes you to their web page which is slow and clunky. There is now no benefit in using the app and I don’t personally want to go to their mobile site—it takes forever to log in and it’s very slow. I hope they go back to the way it was—it was much better. It used to be a 5… now a 1 or 2. Very sad
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California CCPA Violation

The application violates California CCPA forcing you to accept non-essential cookies and allow tracking everything you do and share with a list of undisclosed third party companies (the list of cookies collected is not shared so it is a blind “accept all”). And there is NO option to opt out. If you don’t accept then you can’t access the app functionality. Please resolve asap.
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Why bother with an app

Was an amazing app but now everything just gets redirected to the website, so it’s basically useless

Developer apps

User experience

🐞

Reported Bugs

5 issues

Login and authentication issues

Bug

Prescription ordering problems

Bug

Appointment scheduling bugs

Bug

Inconsistent app behavior

Bug

Sync and loading errors

Bug

Requested Features

5 requests

Improve messaging and email functionality

Feature

Streamline UI and navigation

Feature

Add search and filtering options

Feature

Enhance notification system

Feature

Improve integration with other devices and accounts

Feature

FAQ

What does the My Doctor Online app do?

The My Doctor Online app allows Kaiser Permanente Northern California members to manage their healthcare and their family's care. It provides personalized health reminders, enables E-visits for advice and prescriptions, facilitates video doctor visits, and allows for appointment scheduling and management.

What are the key features of this app?

Key features include receiving timely notifications for appointments and health needs, conducting video visits with doctors, scheduling and managing appointments for family members, refilling prescriptions, viewing test results and medical records, and finding doctor and office locations.

Is there a cost to use the My Doctor Online app?

The My Doctor Online app is free to download and use for eligible Kaiser Permanente Northern California members. There are no in-app purchases or advertisements mentioned.

Who is eligible to use the My Doctor Online app?

This app is exclusively for Kaiser Permanente Northern California members. To get started, you will need to sign in with your kp.org user ID and password. New users without a kp.org ID can register directly within the app.

How can I get care for common concerns using the app?

For common health concerns, the app offers E-visits, which provide advice, prescriptions, and can order tests. This allows for convenient access to care without needing a traditional in-person appointment for certain issues.