My Doctor Online (NCAL Only)

My Doctor Online (NCAL Only)

by Kaiser Permanente

88K ratings
326 reviews
Free

Details

  • Released
  • Updated
  • March 5, 2012
  • July 16, 2026

Features

My Doctor Online (NCAL Only) screenshot #1 for iPhone
My Doctor Online (NCAL Only) screenshot #2 for iPhone
My Doctor Online (NCAL Only) screenshot #3 for iPhone
My Doctor Online (NCAL Only) screenshot #4 for iPhone
My Doctor Online (NCAL Only) screenshot #5 for iPhone
My Doctor Online (NCAL Only) screenshot #6 for iPhone
My Doctor Online (NCAL Only) screenshot #7 for iPhone
iphone
ipad
๐Ÿ–ผ๏ธGet Icon
Iconsโ†˜๏ธŽ

About

Manage your healthcare and your family's in one app. Receive personalized health reminders, access E-visits, schedule appointments, refill prescriptions, and view medical records. Connect with your doctor through video visits.

โœ“Personalized health reminders
โœ“E-visits for advice and prescriptions
โœ“Video doctor visits
โœ“Appointment scheduling and management
โœ“Prescription refills
โœ“View medical records and test results
โœ“Find doctors and locations
Show original description

What users say

See all reviews
+1

What's New in My Doctor Online (NCAL Only)

9.6

July 16, 2026

Thanks for using the My Doctor Online app! This will be the last version of the app before we transition to the Kaiser Permanente app. Please continue to manage your care with the KP app.

More

User reviews

Keeps Directing you to the Website

Whatโ€™s the point of the app if I have to leave it and view everything on the website.

Used to be good

The app used to be good but now there is no reason to have it. I used to get and do everything I needed through the app. But now, every time I need to message my Dr, reorder prescriptions, make appointments or anything else, the app redirects me to the internet through KP.org. It defeats the whole purpose of having the app. It sucks. Bring back the app that actually worked.
Show more

Stop sending me to browser!

The app is now always sending me to the browser for things like messages and test results. Itโ€™s really slow and annoying. Change it back to app native!

FIX THE APP

FIX THE APP

Why?

What does work is fine.
But if you are going to keep sending me to the website the app is kind of pointless.

Developer apps

User experience

๐Ÿž

Reported Bugs

5 issues

Login and authentication issues

Bug

Prescription ordering problems

Bug

Appointment scheduling bugs

Bug

Inconsistent app behavior

Bug

Sync and loading errors

Bug
โœจ

Requested Features

5 requests

Improve messaging and email functionality

Feature

Streamline UI and navigation

Feature

Add search and filtering options

Feature

Enhance notification system

Feature

Improve integration with other devices and accounts

Feature

FAQ

What does the My Doctor Online app do?

The My Doctor Online app allows Kaiser Permanente Northern California members to manage their healthcare and their family's care. It provides personalized health reminders, enables E-visits for advice and prescriptions, facilitates video doctor visits, and allows for appointment scheduling and management.

What are the key features of this app?

Key features include receiving timely notifications for appointments and health needs, conducting video visits with doctors, scheduling and managing appointments for family members, refilling prescriptions, viewing test results and medical records, and finding doctor and office locations.

Is there a cost to use the My Doctor Online app?

The My Doctor Online app is free to download and use for eligible Kaiser Permanente Northern California members. There are no in-app purchases or advertisements mentioned.

Who is eligible to use the My Doctor Online app?

This app is exclusively for Kaiser Permanente Northern California members. To get started, you will need to sign in with your kp.org user ID and password. New users without a kp.org ID can register directly within the app.

How can I get care for common concerns using the app?

For common health concerns, the app offers E-visits, which provide advice, prescriptions, and can order tests. This allows for convenient access to care without needing a traditional in-person appointment for certain issues.