My Doctor Online (NCAL Only)

My Doctor Online (NCAL Only)

by Kaiser Permanente

88K ratings
345 reviews
Free

Details

  • Released
  • Updated
  • March 5, 2012
  • July 16, 2026

Features

My Doctor Online (NCAL Only) screenshot #1 for iPhone
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My Doctor Online (NCAL Only) screenshot #6 for iPhone
My Doctor Online (NCAL Only) screenshot #7 for iPhone
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About

Manage your healthcare and your family's in one app. Receive personalized health reminders, access E-visits, schedule appointments, refill prescriptions, and view medical records. Connect with your doctor through video visits.

Personalized health reminders
E-visits for advice and prescriptions
Video doctor visits
Appointment scheduling and management
Prescription refills
View medical records and test results
Find doctors and locations
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What users say

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What's New in My Doctor Online (NCAL Only)

9.6

July 16, 2026

Thanks for using the My Doctor Online app! This will be the last version of the app before we transition to the Kaiser Permanente app. Please continue to manage your care with the KP app.

More

User reviews

Redirects to webpage

The app used to be nice where I can view messages with the doctors or view appointments right from the app. I’m not sure when it happened but now I get redirected to the webpage for everything.
What’s the point of the app if it just redirects and opens a webpage?

Pointless

I don’t understand what the point of the app is if it keeps redirecting me out to their website for everything. I try to check messages and it shoots me out of the app, test results, prescriptions, appointments, it seems like everything I press just exits the app and puts me onto their webpage.

Used to be good

I liked the app, but now it always redirects me to the web. What is the point of the app then? Using the online site is annoying, wish they would fix the app so I could use it again.

Just redirects you to the browser.

Absolutely useless app. Get a message from your doctor and tap messages so you can view it? Get redirected to the browser. Tap “test results” to view your test results? Get redirected to the browser. Check out your prescriptions? You guessed it, straight to the browser.

Browser keeps opening

This app no longer works like it used to and now it opens safari to do everything. What even is the point of this app now???

Developer apps

User experience

🐞

Reported Bugs

5 issues

Login and authentication issues

Bug

Prescription ordering problems

Bug

Appointment scheduling bugs

Bug

Inconsistent app behavior

Bug

Sync and loading errors

Bug

Requested Features

5 requests

Improve messaging and email functionality

Feature

Streamline UI and navigation

Feature

Add search and filtering options

Feature

Enhance notification system

Feature

Improve integration with other devices and accounts

Feature

FAQ

What does the My Doctor Online app do?

The My Doctor Online app allows Kaiser Permanente Northern California members to manage their healthcare and their family's care. It provides personalized health reminders, enables E-visits for advice and prescriptions, facilitates video doctor visits, and allows for appointment scheduling and management.

What are the key features of this app?

Key features include receiving timely notifications for appointments and health needs, conducting video visits with doctors, scheduling and managing appointments for family members, refilling prescriptions, viewing test results and medical records, and finding doctor and office locations.

Is there a cost to use the My Doctor Online app?

The My Doctor Online app is free to download and use for eligible Kaiser Permanente Northern California members. There are no in-app purchases or advertisements mentioned.

Who is eligible to use the My Doctor Online app?

This app is exclusively for Kaiser Permanente Northern California members. To get started, you will need to sign in with your kp.org user ID and password. New users without a kp.org ID can register directly within the app.

How can I get care for common concerns using the app?

For common health concerns, the app offers E-visits, which provide advice, prescriptions, and can order tests. This allows for convenient access to care without needing a traditional in-person appointment for certain issues.