Just redirects you to the browser.
Absolutely useless app. Get a message from your doctor and tap messages so you can view it? Get redirected to the browser. Tap “test results” to view your test results? Get redirected to the browser. Check out your prescriptions? You guessed it, straight to the browser.
Browser keeps opening
This app no longer works like it used to and now it opens safari to do everything. What even is the point of this app now???
Why so many kaiser apps?
Can someone explain the difference between the Kaiser App, My Doctor Online, and KP Health Ally?
Emails from Kaiser point to any of those apps. They eventually seem to provide the same info.
Why three apps when you can have one good one?
Emails from Kaiser point to any of those apps. They eventually seem to provide the same info.
Why three apps when you can have one good one?
Bad design
What’s the point of having an app if it no longer lets you send messages or make appointments. It just directs you to their website to do it.
My doctor
Want to contact Dr. Darling. My pre-diabetes doctor. Tried everything with no luck.
From Great to Awful
This WAS the best app. You could do everything within it… appointments, test results, messages to your care team. It was fast and efficient. Now? Why have the app at all… every link takes you to their web page which is slow and clunky. There is now no benefit in using the app and I don’t personally want to go to their mobile site—it takes forever to log in and it’s very slow. I hope they go back to the way it was—it was much better. It used to be a 5… now a 1 or 2. Very sad
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California CCPA Violation
The application violates California CCPA forcing you to accept non-essential cookies and allow tracking everything you do and share with a list of undisclosed third party companies (the list of cookies collected is not shared so it is a blind “accept all”). And there is NO option to opt out. If you don’t accept then you can’t access the app functionality. Please resolve asap.
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Why bother with an app
Was an amazing app but now everything just gets redirected to the website, so it’s basically useless
App and website are both horrible
The KP app and website is so frustrating to use. Dead links everywhere and interface is not intuitive at all. our premiums are so high you would think they can pay someone to make a proper app and website.
Useless app
Nothing works on the app anymore and it redirects you to web browser rather than utilizing the app. Literally no purpose anymore for it.
App won’t open
The app always worked well in the past, now it won’t open
No longer user friendly
I used to love the app, but the new update has made it pretty useless. Can no longer do much on the app. It’s very frustrating.
Ummmm…..what happened???
This was a fully functional app until just recently, and now everything the app is worth using for (appointments, records, etc.) leaves the app and moves you to a browser….why bother even having an app now or using it from a customer standpoint, when it’s quicker just to use kp.org on a browser directly??
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Stuck on landing page indefinitely
Stuck on landing page indefinitely
Useless 🙄
Literally what’s the point of having the app if everything I try to do takes me to a website. I can’t make an appointment without going to a website. It makes the app completely useless. Before it was decent but it needed improvement now there’s no point to even have on my phone
Wish everything didn’t get rerouted to my browser
I miss doing things in the actual app. It’s nice to access more now in the app but it’s not reaaaally in the app cause it reroutes you to the website. I wish everything was actually in the app
Keeps Directing you to the Website
What’s the point of the app if I have to leave it and view everything on the website.
Used to be good
The app used to be good but now there is no reason to have it. I used to get and do everything I needed through the app. But now, every time I need to message my Dr, reorder prescriptions, make appointments or anything else, the app redirects me to the internet through KP.org. It defeats the whole purpose of having the app. It sucks. Bring back the app that actually worked.
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Stop sending me to browser!
The app is now always sending me to the browser for things like messages and test results. It’s really slow and annoying. Change it back to app native!
FIX THE APP
FIX THE APP
