Lame
Doesn’t let you see your EOB
Easy to sign in
It was easy to register my information and sign in. My only problem is that I have delta vision as well but that information is not available on the app.
Just use the website
The app is useless . Use the website .
Unable to sign in
I was unable to register in app but I was able to register online. I was able to use my newly created online account to sign in, but after signing in it says Auth error when redirecting back to the app.
Frustrating UX for Something This Important…
The app consistently times out on screens where you should be able to view account data, or it logs you out immediately after signing in. This makes it genuinely difficult to access the information needed to use your benefits, which you're paying for, or to monitor how much of your benefits you've used. After a year of this experience, it's eroded my confidence in the company behind the app and its commitment to customer support.
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