Terrible app
Doesn’t even show claims payments. It shows the claim, and the claim total the dentist requested, but shows no other details about the processing detail. Critical details such as how much was reimbursed, are simply absent. Confounding as the website has more information. Why make the app worse than the mobile page? Why does it exist?
Simply useless, as that is the only reason I downloaded the app.
Simply useless, as that is the only reason I downloaded the app.
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Will not log in
I’ve been trying to get this app to text me a verification code that’s mandatory and I did not opt in for and it will not send a text so matter how long I wait or how many times I initiate the process. It makes no sense why my email code isn’t enough. Huge waste of time.
Unbelievable
What’s the point of the app if it does not allow you to register or log in? I have given every information they needed to register but it seems to always have an excuse to not allow me to log in. I even called their contact number a bot picked gave me no option but telling me to download the app which the app doesn’t work. This company is a joke.
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Won’t let you log in
This app isn’t worth downloading. It won’t let you log it. It worked one time for me, and then hasn’t worked since. I put in the correct username and password, and keep getting authentication errors. The same username and password works on the website.
Not even worth the small space it takes on my phone. Don’t bother. Go figure, an insurance company making it hard to do basic things. What a surprise. Not.
Not even worth the small space it takes on my phone. Don’t bother. Go figure, an insurance company making it hard to do basic things. What a surprise. Not.
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Aplicación
Porque la APP no la pueden poner también en español será genial
Can’t even sign in
So when i click sign in, it takes me to an external website that doesnt allow me to do anything. Very frustrating, annoying, disappointing.
Can't even log in
I have no clue it the app even works, I've been trying to log in for,legit, 2 years. It redirects you to their online address. Very disappointing.
Terrible experience
Should be removed from the App Store. Login and 2FA are on an endless loop. I just wanted to see my benefits card. After logging in, I go to benefits card, which asks me to log in. Smh
Terrible App With No Updates
Impossible to login. Put in your username and password, and you’ll get an error every single time. I’ve had this app for over a year, hoping that it would get updated, but it hasn’t been. Tried uninstalling and reinstalling the app countless times to troubleshoot the issue, and it still happens. If you need to access your account, then just use the website. Don’t waste your time. Delta certainly isn’t wasting theirs trying to fix it.
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Doesn’t Work
Can’t login reliably. No apple wallet version of the id card.
Ridiculous!
Don't waste your time leaving a review. They been getting nothing but one star reviews for over a year now and they either forgot that they have an iPhone app or they don't have anybody there that knows how to fix it.
I don't know if it's a person or a bot but every time they get a one star review the Developer Response is always "so sorry to hear about that" and "Fill out a form" when it should say Developer Response "We don't care" and "Fill out a form if it makes you happy but we won't do anything about it"
I don't know if it's a person or a bot but every time they get a one star review the Developer Response is always "so sorry to hear about that" and "Fill out a form" when it should say Developer Response "We don't care" and "Fill out a form if it makes you happy but we won't do anything about it"
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Terrible connectivity
I originally logged in fine and had everything set up great. Then when I attempt to log in later it says I don’t exist in the system. Then it asks for my information and again says it can’t find me. I have my ID card, to be able to use at the dentist, because this app is terrible and not reliable at all.
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Useless
I think I was able to log in once. I have to use the browser to log into my account and I keep forgetting my PW and have to change it every time. Ridiculous. Being a huge insurance company, you’d think Delta Dental would put some effort into their app, but no. It’s like a child created this app.
No information June 2026
I’ve logged in just fine but still no claim information
Not working
I reset my password, and I confirmed my email. But when I attempted to log in, it processes my username and then my password, and then it says that an error occurred and I’m sent back to the login page. This issues happened when I had logged in a year ago; I was hoping it’d be fixed but I was wrong.
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Unable to login
I can login using my website login with no problems
The apps I used the same login id it doesn’t allow me to login it send me code to my email
Same problem
Please test this apps before posting
It waste my time
The apps I used the same login id it doesn’t allow me to login it send me code to my email
Same problem
Please test this apps before posting
It waste my time
Nearly useless
This app does not offer any conveniences over just using the website. To make matters worse, the app is glitchy, so the website is arguably better. The app also does not get any updates, and still looks like an app that was designed 10 years ago.
Displays Wrong Info On App. Website is correct.
Delta Dental App displays the wrong Member ID number so it is of zero value to use. Removed it immediately.
Horrible app
Now I understand why this has such a poor rating as an app.
Won’t even allow me to register on the app, even though I’m a subscriber and have been making premium payments since the first of the year. You folks really need to do a better job.
Won’t even allow me to register on the app, even though I’m a subscriber and have been making premium payments since the first of the year. You folks really need to do a better job.
Log in
This app sucks I can’t even log in
