Healthy Blue

Healthy Blue

by Elevance Health, Inc

3.9K ratings
16 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 10, 2018
  • September 28, 2022
Healthy Blue screenshot #1 for iPhone
Healthy Blue screenshot #2 for iPhone
Healthy Blue screenshot #3 for iPhone
Healthy Blue screenshot #4 for iPhone
Healthy Blue screenshot #5 for iPhone
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About

Access personalized health plan information, manage your benefits, and find care providers. Features include a digital ID card, symptom checker, and direct access to registered nurses.

Digital member ID card
Benefit and claims information
Symptom checker
Find doctors and specialists
Connect with registered nurses
Sync fitness devices
Show original description

What users say

See all reviews

What's New in Healthy Blue

8.1.3

September 28, 2022

[+] Improvements in overall stability of the app

User reviews

Garbage App

FOR YEARS PEOPLE CANT ACCESS THE APP! There is no excuse either fix your own app or remove it from the App Store. Why even have an app if you can’t even login from the app!!!! Your better off using the website although it has its own problems aswell

Healthy Blue fan🤔🤔

Love Healthy Blue,and everything it stands for.They are definitely for the people,and got our best interest at hear. I’ve got nothing but constant support.all you have to is ask.and the customer support team is very passionate and patient with the people!!GO HEALTHY BLUE👍

Response from developer

Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

Features doesn't work

The app and the website is trash. Everything I click on just says "can't access" it's been this way for months. Can't access the Benefits Hub or Health Screener!

Response from developer

Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

No response

I read through the reviews here and tried to email the customer service and when I input the email it does not exist. I’m trying to sign in etc everything/create an account and it doesn’t do anything

Response from developer

Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

tech debt

the overly agressive tracking logic applied in this app makes sure it only works on devices it can track and refuses access for all other devices. This renders the app my company is asking me to download useless.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Cannot access key features

Bug

Login failures and errors

Bug

Incompatibility with certain devices

Bug

Requested Features

2 requests

Improve app stability and reliability

Feature

Fix login and access issues

Feature

FAQ

What does the Healthy Blue app do?

The Healthy Blue app provides a personalized way to access information about your health plan. You can view your member ID card, get details on benefits and claims, find healthcare providers, and utilize tools like a symptom checker.

What are the key features of Healthy Blue?

Key features include a digital member ID card, access to benefit and claims information, a symptom checker, the ability to find doctors and specialists, direct chat with support, and the option to speak with a registered nurse.

Is Healthy Blue free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases for core functionalities.

What kind of health resources can I find?

You can find information about your benefits, search for community resources, explore wellness resources, and locate doctors, hospitals, pharmacies, or specialists within your plan. The app also offers a symptom checker and direct access to registered nurses.

Can I connect Healthy Blue with other health apps?

Yes, the app allows you to connect with other health apps, such as Apple Health, and sync your fitness devices to integrate your health data.