Healthy Blue User Reviews

Name: Healthy Blue
Rating: 4.9 (3897 reviews)

Healthy Blue

Elevance Health, Inc

🏥 Medical

Customer Experience

Positive experience43.8% of reviews

Neutral6.3% of reviews

Negative experience50.0% of reviews

~ Based on 16 written reviews from the US App Store.

What users say

Summarized from real user reviews of Healthy Blue. Based on 3.9K reviews and a 4.9/5 average, it highlights the 2 positives and 3 negatives reviewers mention most about this Medical app.

Positive things

👍Helpful for setting up appointments
👍Good app for health management

Negative things

🐛Frequent login issues
🐛Features not working as expected
🐛Compatibility problems with devices

Is Healthy Blue Safe?

Healthy Blue appears safe based on user ratings. AppsHunter Safety Score for Healthy Blue is 98/100.

This assessment is based on 3,897 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience

1.6% of ratings suggest some concerns

0.8% of ratings point to a risky experience

~ Based on 3,897 App Store ratings for Healthy Blue.

Is Healthy Blue Legit?

Healthy Blue is no longer available in the App Store. AppsHunter Legitimacy Score for Healthy Blue is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Garbage App

FOR YEARS PEOPLE CANT ACCESS THE APP! There is no excuse either fix your own app or remove it from the App Store. Why even have an app if you can’t even login from the app!!!! Your better off using the website although it has its own problems aswell

Isaac1227

3 years ago

Healthy Blue fan🤔🤔

Love Healthy Blue,and everything it stands for.They are definitely for the people,and got our best interest at hear. I’ve got nothing but constant support.all you have to is ask.and the customer support team is very passionate and patient with the people!!GO HEALTHY BLUE👍

gene6100

3 years ago

Response from developer

Hello, thank you for taking the time to share your feedback with us. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

Features doesn't work

The app and the website is trash. Everything I click on just says "can't access" it's been this way for months. Can't access the Benefits Hub or Health Screener!

SoSidditty

3 years ago

Response from developer

No response

I read through the reviews here and tried to email the customer service and when I input the email it does not exist. I’m trying to sign in etc everything/create an account and it doesn’t do anything

Nerdy Beauty

3 years ago

Response from developer

tech debt

the overly agressive tracking logic applied in this app makes sure it only works on devices it can track and refuses access for all other devices. This renders the app my company is asking me to download useless.

Jasonschutz

3 years ago

Healthy Blue

Good app to use set up dentist appointments and a regular doctor check!

Kaptin Cap

3 years ago

Response from developer

Errors

I keep getting errors when signing in.

DollfaceAli

4 years ago

Response from developer

something is wrong try again

it is always saying something is wrong please try again.
I got this all the time. I do not know what is going on there. I removed the app and install it but oserved samething. I also updated the app. nothing works.

Tazdik Plateau

4 years ago

Response from developer

Healthy blue

I love this app it’s very helpful

ranhubb1

4 years ago

Response from developer

Hello, thank you for taking the time to share your feedback with us. We're always happy to see that a Member is having a positive experience. If you have any questions or want to share additional feedback with us please email us at dl-app-support@healthybluela.com. Thank you.

Will not let me log in

I have tried to log in 3 to 4 times with my username and password on the app and online and it keeps telling me that the username and password can’t be found will be locked after 6 tries to protect important information. Did Healthy Blue get a brand new app or is the Healthy Blue app under a new server and name? I was able to log in the net day, I had to call the insurance company. Thank you for responding to my review!

g_maxie

4 years ago

Response from developer

Hello, sorry to hear you were having issues with logging in. We are here to help! Please email us at dl-app-support@healthybluela.comwith a detailed description of the issue you're experiencing so that we can investigate and find a solution. Thank you.

Help yesterday

Everyone who helped me yesterday was awesome. Please tell them that. I never got any surveys or I would have filled it out.

Dog skin for Minecraft pe

4 years ago

Response from developer

Frustrating

Won’t let me sign in using my thumb although I selected that option.

avid reader1

5 years ago

Response from developer

Hello, sorry to hear you were having issues with biometric login. We are here to help! Please email us at dl-app-support@healthybluela.comwith a detailed description of the issue you're experiencing so that we can investigate and find a solution. Thank you.

Irritated

Can’t even open the app.

Vices crips

5 years ago

I get a nasty "Jailbroken" message when trying to run on M1 MBP

The newest mac book pro M1 allows apps to run on it. However, the developer has control over what apps are allowed to be downloaded to this OS. Healthy Blue is allowed to be downloaded on the M1 MBP. However, upon launching the app, the user sees: "We're sorry, but Healthy Blue is not allowed to run on jailbroken iPhones". LOL that message is triggered by some logic that sees the Apple M1 MBP as a jailbroken iPhone. The developer needs to address this issue.

RichIWalt