Empire HealthPlus

Empire HealthPlus

by Elevance Health, Inc

36 ratings
15 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 4, 2018
  • September 26, 2022
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About

This app provides plan members with easy access to healthcare services. Find doctors, view your ID card, check symptoms, and speak with a nurse 24/7. Manage prescriptions and locate community centers.

Secure login with biometrics
Doctor and pharmacy finder
Digital member ID card
Symptom checker
24/7 nurse line
Prescription management
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What's New in Empire HealthPlus

6.4.3

September 26, 2022

[+] Improvements in overall stability of the app

User reviews

Review

Hello. Verification is unable to take place because print is too large! Screen freezes. Happened dozens of times. Deleted the app!

PLEASE FIX YOUR APP

I read some of the comments/ reviews left here, but because I wanted to have better access to Empire and manage my account without having to call all the time, I decided to download it and give it a shot. RIGHT OFF THE BAT, I run into an issue. After opening my account on the app, which included creating a user/ pw, adding answers to security questions and my cell #, I get to the part where it says ‘REGISTER’, and immediately it says ‘Sorry, having an issue adding your info. Try back later’. I tried back 6 TIMES, I still can’t register. I want to give this app a shot but whoever is responsible for updating and maintaining this app, they should be FIRED IMMEDIATELY. With all the people screwed out of work with the Scamdemic, I am quite sure you can find very good people who would LOVE to get back to work and happily tend to this app and do the job CORRECTLY. This is unacceptable and embarrassing.
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App is garbage

Same as everyone else, system can’t even log me in. Waste of time

Stupid app should be removed from the App Store

I just became Empire Blue Cross Blue Shield member. I read the old reviews from years before that members aren’t able to log into their account so I say to myself it’s been years Empire has resolved the situation that I should be able to login. But to my surprise these idiots who created this stupid app have not fixed the issue. Members can’t access their account using this garbage. Why is this app even in the App Store? Unbelievable!
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Doesn’t recognize your member ID

Sooo, pretty useless. Why do they continue to advertise this app on the site when it seems I’m not alone here in not being able to log in.

Developer apps

FAQ

What is Empire HealthPlus?

Empire HealthPlus is a mobile application designed for members of specific health plans like Medicaid Managed Care, Child Health Plus, and Essential Plan. It offers tools to find healthcare providers, manage prescriptions, and access health information.

How do I log in to Empire HealthPlus?

You can log in to Empire HealthPlus easily and securely using Touch ID or Face ID. This feature allows for quick and protected access to your plan information and services.

Can I find a doctor near me with Empire HealthPlus?

Yes, Empire HealthPlus allows you to search for doctors, hospitals, pharmacies, and specialists by city, state, specialty, and plan. This helps you find providers that are covered by your insurance.

Does Empire HealthPlus have a symptom checker?

Yes, Empire HealthPlus includes a symptom checker feature. This tool can help you assess your symptoms and provide guidance on next steps for your health.

Can I talk to a nurse through Empire HealthPlus?

Yes, Empire HealthPlus offers a 24/7 nurse line. You can call a registered nurse at any time to discuss your health concerns in private.

How can I manage my prescriptions with Empire HealthPlus?

Empire HealthPlus allows you to manage your prescriptions by ordering refills, tracking shipments, and viewing pharmacy claims if your plan supports it. This streamlines your medication management.

What is the user rating for Empire HealthPlus?

Empire HealthPlus has a user rating of 1.9 stars based on 36 ratings. This indicates that a portion of users have expressed dissatisfaction with the app.

Is Empire HealthPlus available on multiple platforms?

The provided data does not specify platform availability. However, it is common for medical apps to be available on both iOS and Android operating systems.