Mr. Hill
I am out of my prescription and suffer excruciating pain in my lower back. I had intended to ask for an increase in the monthly prescription. I hope Baptist Anderson can see how this is affecting me. Nurse Moffett’s nurse, instead of lying to me good have taken less than five minutes and call the prescription in. Not only would my trip to the pharmacy have benefited me, but it would have eliminated any reason for this review.
I hope someone reminds the staff how dependent patients are on their professionalism.
Heart issues
Bad
Log in
Heart Cath
This has to be the best medical facility anywhere
Good app a small addition to be a 5 star
user friendly
Velma Davenport surgery
Richland primary care/ Dr Scott Davis
DR Harris. Love this I can send a request at any time
Easy!!!
Hospital stay
“Reactive Care Without Preventive Plan for High-Risk Patient”
While the providers acknowledged that bacterial colonization is expected with a nephrostomy tube, there was no clear or proactive plan presented to prevent infection progression or reduce the risk of sepsis. The approach felt reactive rather than preventive.
I also had concerns about the efficiency and value of care delivery. I traveled to the NEA office for a brief visit that did not include any diagnostic testing (no urinalysis, culture, or imaging). The information provided could have been communicated via phone or patient portal, which raises questions about appropriate use of in-person visits.
As a high-risk patient, I expected a more structured care plan that includes:
- Clear criteria for when testing should be performed
- Preventive strategies, not just acknowledgment of colonization
- Coordinated care between specialties
- Practical patient education on managing a nephrostomy tube at home
I am advocating for care that is proactive, evidence-based, and aligned with patient safety—not just standard explanations without action.
I hope this feedback encourages improvements in communication, care coordination, and preventive planning for patients managing complex conditions.
Baptist OneCare
Baptist Memorial Healthcare
Colonoscopy Great Experience
Horrible nurse
Frustrating app
my password, I change it and it still won’t accept it. It says it is going to send me a code, but never does.
Very frustrating!
