Location issues
location issues
A-Plus care
Cpmelan
Using the app
Once I was finally able to get into the app and not have to change my password & user name every time, it has been fine.
Great and useful app
This app is very helpful, and is an important app to have on my phone
Typical visit
Great attentive care by the entire staff. Efficient, friendly and informative during my visit and post visit communication.
Thank you Baptist
Baptist hospital has the best care professionals in the area. They are on top of all needs. Almost too good . I have been there several times . I couldn’t say enough good things but to all the staff thank you in so many ways.
Awesome
Great app
Baptist OneCare App very useful & easy
I find this app to be so convenient for timely communicates with my BMG care team including my Primary Care Physician.
Billing
The lady said she would put my bill on here she did not
Ultrasound
Natalie was such a joy to have do my ultrasound on my leg.
Difficulties navigating
I find it difficult to navigate and haven’t discovered how to utilize most of the app (but I am old and not app savvy)
Dr Heather Kendrick/Cordova Team
Dr Kendrick is awesome. She’s very attentive to your needs. She immediately addresses your concerns as you discuss them with her.Been going to her for years and would recommend 10/10. Also alot of the staff was wonderful.. Jamecia has a great spirit and the young lady that walked me to the lab(didnt get her name) it seem like everyone I saw today was very pleasant. You don’t see that nowadays so Kudos to you all at this location. Keep up the good work. Sign…Ms Lesley
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Not universally accessible
What good is Epic much less Baptist Health if providers cannot access records from clinics as close as 10 miles away? (And even the Share feature won’t work according to clinic administrators.)
Getting medication
I’ve been trying for the last two weeks to get a prescription to fill for DexCom7. My pharmacy provider had requested over a week ago for a prior authorization request so I can get theirs CGM. I am tried of pricking my finger to get readings. You have no number that I can talk to a live person. It apparently was taken off the app. NP Cordell is my health care provider. I have sent multiple request via email with no answer.
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Questions rarely get answered
The concept is solid with competent staff checking/returning messages
Best in the business
Great services
Very well designed app, with so many convenient features.
I have found this app super helpful on so many occasions. Getting lab results, scheduling appointments, and making payments are the features I use the most. I also find it incredibly helpful in filling out documentation and keeping track of my account and medical records. 100% would recommend for anyone the uses Baptist Memorial Healthcare Services.
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Teddy Experience
Great app very user friendly
Horrible - criminal
This place obstructs/destroys records and hides their killings - trust me I’m gonna release the records to public #marilyeudy RIP
Dr Cordell rocks
Dr. Betsy Cordell is the bomb.
