BCBSTN vs UTMC Way
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
UTMC Way
Navigate medical center campuses with turn-by-turn directions, locate parking, find doctors, and access your patient portal. Manage health information, schedule appointments, and refill prescriptions.
- Turn-by-turn campus navigation
- Parking garage reminder
- Find a doctor search
- Patient portal access
- Prescription refills
- Urgent care locator
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The UTMC Way app helps you easily access The University of Tennessee Medical Center. We found a way to make it easy for you to find your way from home to any medical center campus destination with turn-by-turn, guided navigation. There’s even a parking garage reminder pin to find your way back to your car after your visit. You can also find a doctor and access your patient portal. Key app features include: Way finding • Find a physician office location, hospital department, patient room or amenity inside the medical center with turn-by-turn, guided navigation • Drop a parking garage reminder pin to find your car after your visit Find A Doctor • Search for a primary care or specialist physician that best matches your individual health care needs Patient Portal • Access and manage your health information including lab and test results, patient education information and clinical records • Communicate with your health care provider’s office through secure electronic messages • Request or view upcoming appointments • View your medical history • Pay your medical center bill Urgent Care • FInd a UT Urgent Care location nearest you • Check hours and available services Refill Prescriptions • Refill your prescriptions conveniently online any time Events Calendar • View and register for upcoming events happening at the medical center Careers • Discover career opportunities and view open positions
Screenshots
Verdict
The clearest difference is rating: UTMC Way at 4.3 against BCBSTN's 2.4. UTMC Way also leads on review sentiment (25% vs 14%). BCBSTN's advantage is update cadence (every 2 months vs every 6 months) and ratings volume (373 vs 15). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UTMC Way holds the better App Store score, 4.3 against 2.4. That said, the two scores are not equally well evidenced: BCBSTN has 373 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 14% of BCBSTN's written reviews are positive against 25% of UTMC Way's.
BCBSTN ships an update every 2 months, UTMC Way every 6 months. The most recent releases landed on October 15, 2026 and September 25, 2026 respectively.
| Parameter | BCBSTN | UTMC Way |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (373 ratings) | 4.3 (15 ratings) — better |
| Positive reviews | 14.5% of reviews | 25.0% of reviews — better |
| Number of ratings | 373 — better | 15 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #174 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.4 — better | 17.0 |
| Further details — not scored | ||
| Size | 66 MB | 55 MB |
| Age rating | 4+ | 12+ |
| Developer | BlueCross BlueShield of Tennessee | University Health System, Inc. |
Customer experience
BCBSTN
UTMC Way
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
UTMC Way
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSTN
No in-app purchases
UTMC Way
No in-app purchases
