BCBSTN vs Ascension One
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Ascension One
Manage your family's healthcare needs in one convenient app. Find providers, schedule appointments, message your care team, view results, and pay bills. It offers a centralized platform for all your medical information and interactions.
- Find doctors and locations
- Schedule and manage appointments
- Message care team
- Pay bills
- View test results
- Request prescription renewals
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With Ascension One, we're connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, pay bills, view test results and request prescription renewals – all in one place. Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future. Ascension St. Vincent's (Jacksonville, FL) Ascension Sacred Heart (Pensacola, FL) Ascension Saint Thomas (Nashville, TN) Ascension Seton (Austin, TX) Dell Children's Medical Center (Austin, TX) Ascension St. John (Tulsa, OK) Ascension Medical Group St. Vincent (Evansville, IN) Currently only supporting outpatient services. Ascension Medical Group St. Vincent (Indianapolis, IN) Currently only supporting outpatient services. Ascension Via Christi (Wichita, KS) Ascension Alexian Brothers & Ascension Medical Group (Chicago, IL) Ready to get started? Register online at healthcare.ascension.org/ascension-one
Screenshots
Verdict
The clearest difference is rating: Ascension One at 4.8 against BCBSTN's 2.4. Ascension One also leads on ratings volume (11K vs 360) and update cadence (every 3 weeks vs every 2 months). BCBSTN's advantage is iOS requirement (13.4 vs 16.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ascension One holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: Ascension One has 11K ratings behind it against 360, so its average is the more settled of the two. Written reviews split almost evenly too, at 15% and 15% positive.
BCBSTN ships an update every 2 months, Ascension One every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | BCBSTN | Ascension One |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (360 ratings) | 4.8 (11K ratings) — better |
| Positive reviews | 14.5% of reviews | 14.6% of reviews — better |
| Number of ratings | 360 | 11K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #183 | #118 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.4 — better | 16.0 |
| Further details — not scored | ||
| Size | 62 MB | 152 MB |
| Age rating | 4+ | 17+ |
| Developer | BlueCross BlueShield of Tennessee | Ascension Health |
Customer experience
BCBSTN
Ascension One
User reviews
BCBSTN
From 360 App Store ratingsWhat we love
- 💻 Easy to use
- 📱 Convenient mobile access
- 🔍 Helpful provider search
- 🏆 Great app overall
Room to improve
- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable and unstable
- ⏳ Constant maintenance issues
- 🔒 Login and authentication problems
Ascension One
From 11K App Store ratingsWhat we love
- 👍 Intuitive and easy to use
- 🚀 Great app that combines everything in one place
- 🔒 Very secure and easy to navigate
Room to improve
- 🐛 Frequent crashes and glitches
- 🤯 Extremely frustrating and doesn't work as expected
- 😡 Terrible app that is utterly useless
- 🤔 Clunky and misleading user experience
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
Ascension One
Reported bugs
3 issues- Login and account creation process is broken
- Verification and identity confirmation is unreliable
- Frequent internal server errors and blank screens
Requested features
2 requests- Make address verification process easier and clearer
- Improve integration with provider messaging and test results
In-app purchases
BCBSTN
No in-app purchases
Ascension One
No in-app purchases
