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Ascension SmartHealth

Ascension SmartHealth

Easy access to your benefits

2.9K ratings
26 reviews
💪 Health & Fitness
🏥 Medical

Archived App (Last seen on 24 Oct 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 16, 2021
  • November 27, 2024

Developer

Ascension Health
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📌Ready
Reviews summary↘︎
⭐26
Reviews↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Easily access your health insurance benefits, find in-network doctors, and manage your healthcare costs. The app provides quick access to your digital insurance ID card, claims, and support, all in one place.

✓Find in-network doctors
✓Access benefits information
✓Track deductible
✓Digital insurance ID card
✓View claims
✓Manage financial accounts
✓Contact support
Show original description

What users say

Summarized from real user reviews of Ascension SmartHealth. Based on 2.9K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🌟Excellent service
  • 🌟Convenient app with all features in one place
  • 🌟Simple and easy to use app for finding doctors

Negative things

  • 🐛ID cards not populating in the app
  • 🔍Lack of customer service and support
  • 🚫Terrible insurance coverage and high deductibles
  • 🐛App crashes and doesn't load properly
  • 🔒Security issues after a cyberattack
See all reviews

What's New in Ascension SmartHealth

1.4.2

November 27, 2024

* Product Updates

User reviews

Most RecentHighest RatedLowest Rated

Health records?

Unable to see any test results.
gopmigopmi

ID cards

I’ve been an Ascension Associate for over a year. I’ve called SmartHealth multiple times, my ID cards are not populating in the App. No one has been able to help me. This system is the absolute WORST for service and issue resolution. I’ve been given the run around on ALL phone calls. I connect with folks who have ZERO clue how to help me while their pets are barking in the background. So frustrated with this inadequate system.
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TerribleService123456789TerribleService123456789

Review

Excellent service.
Nau yaNau ya

Insurance Review

This is the worst insurance. I am never covered on anything and the annual deductible is way too high. I am a nursing assistant that is paid minimum wage amounts. No preventative care is taken into consideration. Can not use a local pharmacy that is convenient for us to use both distance or financially.
Show more
Berhany1Berhany1

Zero customer service!

No support whatsoever! Left 8 messages and not one single reply! Speaking to a live person is not an option.
MuscleRN954MuscleRN954
See 21 more reviews

Developer apps

myEthicsRx
myEthicsRx

by Ascension Health

🏥 Medical

(3)

Free
Automated Benefit Svcs FSA
Automated Benefit Svcs FSA

by Ascension Health

🏥 Medical

(3)

Free
Automated Benefit Services
Automated Benefit Services

by Ascension Health

💪 Health & Fitness

(39)

Free
Ascension Online Care
Ascension Online Care

by Ascension Health

🏥 Medical

(6.1K)

Free
OneNurse
OneNurse

by Ascension Health

🏥 Medical

(9)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

ID card information not showing up

Bug

Frequent app crashes and login issues

Bug

Inability to access certain features like drug formulary

Bug
✨

Requested Features

2 requests

Option to speak to a live customer service representative

Feature

Improved app stability and reliability

Feature

FAQ

What does the Ascension SmartHealth app do?

The Ascension SmartHealth app provides easy access to your health insurance benefits, allows you to find in-network doctors, track your deductible, and view your claims. It also offers a digital insurance ID card for quick sharing with healthcare providers.

How can I find doctors using the app?

You can use the Ascension SmartHealth app to find in-network doctors located close to your current location. This feature helps you easily locate healthcare providers who are covered by your insurance plan.

Is the Ascension SmartHealth app free to use?

Yes, the Ascension SmartHealth app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What information can I access about my benefits?

The app allows you to understand your benefits, including details about health and wellness programs, and Ascension Rx. You can also track your deductible to better predict costs and access your detailed claims.

How does the app help with managing costs?

The app helps you manage your costs by allowing you to track your deductible, which aids in predicting expenses. You can also view your detailed claims and access your Optum Financial account balance.