The worst
Charles sineri was great. I had an appointment last year with him. Do not see Mohammed imran he was absolutely rude, kept cutting me off and did my summery wrong. One part says I had a fever. I even took a picture of my thermometer, he wrote the wrong temperature, then it says no fever, and other things that is completely wrong. The whole summary just contradicts itself. I was cut off over and over. He just wanted to her off the phone. I didn’t even get to say all my symptoms. He tried to tell me bye not even two minutes after the video call started. I had to continue to try and talk. I needed a note which will not load. Only the incorrect summary does. It was very obvious he just wants to get done as fast as possible. I’m a nursing student and you should go into health care to help people, not make them feel like they are bothering you while I paid $60 for a 4 minute call. Absolutely horrible. I also was unable to put a review when I was prompted to. I was unable to click anything. That is probably why they all have five stars.
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User antagonistic app: slow, many bugs, not well constructed
This app has symtoms of an app that was released prematurely without being tested thoroughly. There are many issues. Not going to take the time to list.
And concerning my online appointment, I learned that there is only one opportunity to rate the experience - immediately after the online appointment. Given the opportunity to rate now, the rating would be two stars for the appointment and the doctor:
- I was on video and he was not. I asked why. He gave a lame excuse.
- the report listed many assumptions concerning my condition that he did not ask me about
- the prescription fill process was a royal PITA. Ascension takes zero ownership of the process to ensure that the pharmacy has received the prescription. It is up to the customer to track the prescription, to follow-up, and to communicate back to Ascension if the pharmacy has not received the prescription. This is NOT in the interest of a good customer experience.
I will not use this service again.
And concerning my online appointment, I learned that there is only one opportunity to rate the experience - immediately after the online appointment. Given the opportunity to rate now, the rating would be two stars for the appointment and the doctor:
- I was on video and he was not. I asked why. He gave a lame excuse.
- the report listed many assumptions concerning my condition that he did not ask me about
- the prescription fill process was a royal PITA. Ascension takes zero ownership of the process to ensure that the pharmacy has received the prescription. It is up to the customer to track the prescription, to follow-up, and to communicate back to Ascension if the pharmacy has not received the prescription. This is NOT in the interest of a good customer experience.
I will not use this service again.
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Fraud do not do it
Last night I used the app and was charged three times on my credit card the doctor said he was sending prescriptions in for me they were not sent in not today either pharmacist said no prescriptions sent for me since there is no customer service number I had to use the app again and was charged this many more times again in my opinion that is fraudulent.I will never use this app again nope never when your really sick this is the last thing you need especially when your not being paid at work while your out sick . I’m really just disgusted.
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Worst Service Ever
Not worth downloading. I have been waiting online to go to a local urgent care in St. Louis for several days but couldn’t get in to see a real doctor in person just to get a referral to see a GI specialist. Out of desperation, I downloaded the app and paid $59 to have a consult with an online “doctor”. This doctor told me he couldn't do anything except push pills on me and couldn’t give me a referral because he’s in Alabama. What good is this service?
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My visit with Dr. Gindy
My visit was very fast and to the point. I had already sent in pics of my rash so he had those to look at. He was very nice and professional.
It’s Christmas Eve and I’ve itched all night. Going to pick up my rx now. Thank you Sir....
He even wished me Merry Christmas.❤️
It’s Christmas Eve and I’ve itched all night. Going to pick up my rx now. Thank you Sir....
He even wished me Merry Christmas.❤️
