Connectivity issue.
First time I’ve logged in for 2026 and there’s an error message saying there’s a connectivity issue.
Messages
Should get live results as they come In
Too slow
It takes a long time for records (or anything else) to load. This app is far slower than any other medical app I’ve used.
One problem
It would be nice if radiology dept used the appointment calendar
Worthless
What a waists of time. I have full access online but the app refuses to connect.
Option to view bill does mot work.
I didn’t receive bill so I clicked in the app on “View and pay Bill” but it only takes me to pay it so I can’t see the bill.
Health Records
Health Records take a long time to retrieve. This may take an hour or longer.
Difficult app
Difficult to navigate, not responsive, when I tried to do a message it wouldn’t let me get any further than selecting a doctor‘s name and location. There was no way I could put in a subject or type a message. I’m not sure if it was just a temporary hitch or what, but it was quite frustrating.
Update July 7, 2026
I changed my rating because the development team responded to my review and made it possible for me to see everything on the app. The only thing remaining was the difficulty in saving the medical records as a PDF so I could forward them to my primary care doctor as well as print them for myself. I have great respect for the people in their rapid response to my review. Thank you very much to the development team.
Update July 7, 2026
I changed my rating because the development team responded to my review and made it possible for me to see everything on the app. The only thing remaining was the difficulty in saving the medical records as a PDF so I could forward them to my primary care doctor as well as print them for myself. I have great respect for the people in their rapid response to my review. Thank you very much to the development team.
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Messages
I can see where my doctor has left me a message but won’t open
Terrible
If I could give zero stars I would. App can’t load anything. To download or send anything take forever. Half the time you can’t even access your records.
Worst experience ever with HCA
HCA ED MERRILL ROAD & HCA MEMORIAL SHOULD BE SHUT DOWN. WORST EXPERIENCE EVER
Help with Mom
My 86 year old mother has had a stroke and days later fell. Since then she’s been in and out of hospitals, nursing facilities, family members homes. Having MyHealthOne to understand where she is at physiologically at any given day is most helpful. We intend on getting her healthy and back to a good life before her time is up. This app helps us do that.
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Little River ER
Outstanding care
Access
I can’t access anymore and I have had it for years
Never Loads
The app never loads records. It just spins without allowing you to access anything.
No info
My records never loaded, so I don’t get any information.
Nearly useless
Want to look up your upcoming appointment? Here’s the date, but not the time or address. Want to see your health records? Have fun watching this wheel spin until your device goes to sleep. Oh, but you want to pay your bill? Here it is… instantly and in full detail. It’s clear what this app is for. Not patient convenience.
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Mental health unit
This place is joke. I went to the hospital northeast Methodist when severe pain for a migraine and flare up of depression the pain was so bad I thought of suicide. The psychiatrist mentioned mental health observation unit I would get meds for my pain. It turned out to be an observation unit. They refused to give me my meds for the pain, I could not sleep much because of the pain. I take my meds on my own and they wouldn’t give it without the doctor ok and they wouldn’t call the doctor. The staff did nothing to go out of their way to help. I will never recommend this place to anyone. And if there is a bill I refuse to pay for I received bad service and continued pain and suffering. I would never recommend the mental health behavioral unit to any one
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Terrible Never Works
It’s so hard to get the app to work. When it’s opened it stays as a white screen until I go to close it out. While in the app, most sections don’t open or work. It also doesn’t tell you what the appointment is and if it’s a procedure, there’s no details. It’s the worst medical app I’ve ever used.
Care
I can say all the times I’ve been to this hospital, only once did I have a problem with the Dr.!!! He messed up bad!! I went the next day and made a complaint, and all was taken care of. The nurses are great, the front desk is great!!
