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MYIO

MYIO

Behavioral Health Portal

22K ratings
292 reviews
#90 in free Medical
🏥 Medical
Free

Details

  • Released
  • Updated
  • May 3, 2022
  • August 19, 2026

Features

Developer

Valant Medical Solutions, Inc
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📊no. 90
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⭐292
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❓4 answered
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About

Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.

✓Update personal and contact details
✓Set communication preferences
✓Review statements
✓Pay balances
✓Receive reminders and messages
✓Enable push notifications
Show original description

What users say

Summarized from real user reviews of MYIO. Based on 22K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Seamless intake process
  • 🚀Excellent video call quality
  • 💡Useful appointment scheduling

Negative things

  • 🐛Frequent login issues
  • 👎Unreliable messaging system
  • 🤯Frustrating user interface
  • 🔒Privacy concerns with personal data collection
  • 🔋Drains device battery quickly
See all reviews

What's New in MYIO

1.1.64

August 19, 2026

New & Improved - Request refills on inactive medications — Patients who are eligible to request medication refills can now submit a refill request for inactive medications, not just active ones. This makes it easier to restart a previous prescription without contacting the practice. Fixes - Improved the reliability of the "Join Session" banner so patients are promptly notified when their provider joins a Telehealth session.

More

Charts

Top Free

📊 90

Medical

The app has maintained its position at 90 recently.

Last updated on August 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

ALWAYS AN ISSUE

It constantly expires Face ID. It won’t send a link for neither portal email login option nor forgot password. Useless!
Dont know!Dont know!

A Hot Mess Full of Spyware

This app is so bad I’m actively advocating for my practice to discontinue using it. The privacy is abysmal (linking audio recordings to your AppleID in an app that does telehealth???) and the app itself is awful. The app can’t function in landscape mode, so good luck having a telepath session on a regular iPad. The app times out very quickly even when you’re waiting for a provider to start a session. The payment system is clunky and difficult to use. I hate this app.
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AlpacaBlueCrabAlpacaBlueCrab

HORRIBLE HORRIBLE HORRIBLE!!!!!

I've had nothing but troubles with this app. The login process is one of the worst I've ever seen. after about an hour I finally got account setup, but the very next time I tried to login it says "forbidden" WTF! I tried doing the login by link and that immediately says the link is expired. I tried logging in through the web but it only supports Chrome????? Tried going through support but you have to login to contact support. I CAN'T!!!! This is an app designed to cause mental health issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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KwisatzJimKwisatzJim

Wonderful Team!

Dr. Saleh continues to show genuine concern and compassion for my mental health. I truly appreciate the level of professionalism of the entire team!
Thank you!
Pippy.RossPippy.Ross

Happy customer

The app is great and very easy to use. I have enjoyed working with my counselor, especially with the app making communication so accessible.
Ave4241Ave4241
See 287 more reviews

User experience

🐞

Reported Bugs

4 issues

White screen on app launch

Bug

Inability to log in with saved credentials

Bug

Inconsistent behavior when updating payment information

Bug

Video and audio issues during telehealth sessions

Bug
✨

Requested Features

4 requests

Add push notifications for messages and appointments

Feature

Improve mobile optimization and support for tablets

Feature

Integrate with calendar apps for easier scheduling

Feature

Provide more transparency around data usage and privacy

Feature

FAQ

What does the MYIO Behavioral Health Portal do?

MYIO serves as a patient portal for behavioral health. It allows you to manage your personal information, set communication preferences with your provider, review financial statements, and pay any outstanding balances. The app aims to put you in command of your behavioral health information.

How do I access MYIO?

To access MYIO, you must request an account through your mental health provider. Once your provider initiates your account, you will receive an access code via SMS. Download the MYIO app, enter this code, and then proceed to set up your login details.

Is MYIO free to use?

Based on the provided information, the MYIO Behavioral Health Portal is offered as a free service to patients. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

What kind of communication features does MYIO offer?

MYIO allows you to set your communication preferences to receive important reminders and messages directly to your phone or email. You can also enable push notifications within the app to stay updated on any new information or updates related to your behavioral health care.