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MYIO

MYIO

Behavioral Health Portal

26K ratings
310 reviews
#57 in free Medical
🏥 Medical
Free

Details

Released
May 3, 2022
Updated
October 14, 2026

Features

Developer

Valant Medical Solutions, Inc
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📉no. 57
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⭐310
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🔄6+ apps
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❓4 answered
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About

Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.

✓Update personal and contact details
✓Set communication preferences
✓Review statements
✓Pay balances
✓Receive reminders and messages
✓Enable push notifications
Show original description

What users say about MYIO

Reviews of MYIO are mostly negative: the Medical app is rated 4.8/5 from 26K App Store ratings. What users like most: seamless intake process, excellent video call quality. Top complaints: frequent login issues, unreliable messaging system. Summarized from real user reviews.

Positive things

  • 👍Seamless intake process
  • 🚀Excellent video call quality
  • 💡Useful appointment scheduling

Negative things

  • 🐛Frequent login issues
  • 👎Unreliable messaging system
  • 🤯Frustrating user interface
  • 🔒Privacy concerns with personal data collection
  • 🔋Drains device battery quickly
See all reviews

What's New in MYIO

1.1.67

October 14, 2026

- Clearer billing: Your balance now includes your credits, so the number you see is the number you owe. - Easier payments: Make a Payment starts at your outstanding balance. - Faster check-in: No payment prompt when nothing is due for your visit.

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Charts

Top Free

📉 57-2

Medical

This app dropped -2 positions in Medical chart.

Last updated on October 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Kind and supportive

Thank you to Renée and everyone there for your kindness and support. I appreciate the care and respect you’ve shown me.
LJLexi Jacquelin

Really mediocre so far

I am trying to use MYIO on a Win 11 desktop machine. MYIO prefers that I use Chrome or Edge to run it. My default browser is Firefox. MYIO doesn't work on Firefox, but offers to install fresh copies of Chrome or Edge instead. Both Chrome and Edge are already installed on my machine so I don't need or want new copies, nor do I want to make Chrome or Edge my default browser.

Whatta mess!
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DDD Doright

Shelby

Shelby is an AWESOME counselor! I really enjoy her kind support and ideas for me. I really like that she listens to me and then can come up with suggestions to improve myself and how I handle difficult situations.
ESEvery Saturday

Good portal

Very convenient
JFJulmag Fischer

effort + caring + trusted by the community

I got the help I needed.
SSeerCityCeo
See 305 more reviews

User experience

🐞

Reported Bugs

4 issues

White screen on app launch

Bug

Inability to log in with saved credentials

Bug

Inconsistent behavior when updating payment information

Bug

Video and audio issues during telehealth sessions

Bug
✨

Requested Features

4 requests

Add push notifications for messages and appointments

Feature

Improve mobile optimization and support for tablets

Feature

Integrate with calendar apps for easier scheduling

Feature

Provide more transparency around data usage and privacy

Feature

FAQ

What does the MYIO Behavioral Health Portal do?

MYIO serves as a patient portal for behavioral health. It allows you to manage your personal information, set communication preferences with your provider, review financial statements, and pay any outstanding balances. The app aims to put you in command of your behavioral health information.

How do I access MYIO?

To access MYIO, you must request an account through your mental health provider. Once your provider initiates your account, you will receive an access code via SMS. Download the MYIO app, enter this code, and then proceed to set up your login details.

Is MYIO free to use?

Based on the provided information, the MYIO Behavioral Health Portal is offered as a free service to patients. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

What kind of communication features does MYIO offer?

MYIO allows you to set your communication preferences to receive important reminders and messages directly to your phone or email. You can also enable push notifications within the app to stay updated on any new information or updates related to your behavioral health care.