Comparison

Charm mPHR vs MYIO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Charm mPHR

Securely manage personal and family health information on your mobile device. Organize medical records, track vitals, and share a visual Health Passport with caregivers instantly.

Highlights
  • Manage medications, prescriptions, and supplements
  • Track health vitals and custom vitals
  • Record allergies and immunizations
  • Store diagnoses, procedures, and insurance details
  • Upload and track clinical documents
  • Book appointments and join video consultations
  • Share Health Passport with caregivers
Features
Currently charting
Read full description

Charm mPHR is a Personal Health Record (PHR) application to manage the health information of patients securely for themselves and their families. It helps the patients to keep their vitals, clinical observations, and medical records organized from their mobile. Using the built-in Health Passport feature, these records can be shared with the caregiver instantly. The Health Passport presents the records visually and graphically to the caregiver and eliminates the need for keeping paper documents. Key features include, Store and track Current and Past Medications, Prescriptions, and Supplements along with instructions Manage your Health Vitals/Custom Vitals using personal health tracker Record Allergy information and Immunization details Store and manage Diagnoses, Procedures Store and manage Insurance details Upload and track Clinical Documents Book Appointments and Fill out Questionnaires Join Video consultations View Lab Results shared by Practice View Visit Summaries shared Securely send messages to Practice members View shared Bills and Receipts Quickly manage and share your Health Passport with the Doctor and more.

About

MYIO

Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.

Highlights
  • Update personal and contact details
  • Set communication preferences
  • Review statements
  • Pay balances
  • Receive reminders and messages
  • Enable push notifications
Features
Currently charting
Read full description

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to: - Update personal and contact details - Set communication preferences with your mental health provider - Review statements - Easily pay balances To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.

Screenshots

Charm mPHR4 screens
MYIO4 screens

Verdict

The call

The clearest difference is ratings volume: MYIO at 26K against Charm mPHR's 3.9K. On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Charm mPHR against 4.8 for MYIO. That said, the two scores are not equally well evidenced: MYIO has 26K ratings behind it against 3.9K, so its average is the more settled of the two. Written reviews are what separate them: 32% of Charm mPHR's written reviews are positive against 30% of MYIO's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. Both last shipped on October 27, 2026.

Scorecard1 real difference · 10 level
Charm mPHR versus MYIO: the parameters behind the verdict, then further details
ParameterCharm mPHRMYIO
PriceFreeFree
Rating4.8 (3.9K ratings)4.8 (26K ratings) — better
Positive reviews32.4% of reviews — better29.6% of reviews
Number of ratings3.9K26K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#98#45 — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size227 MB54 MB
Age rating17+12+
DeveloperMedicalMine Inc.Valant Medical Solutions, Inc

Customer experience

Charm mPHR

All ratings3,899 ratings
Positive94.7%
Neutral1.8%
Negative3.5%
Written reviews37 reviews
Positive32.4%
Neutral5.4%
Negative62.2%

MYIO

All ratings25,549 ratings
Positive96.1%
Neutral2.2%
Negative1.7%
Written reviews307 reviews
Positive29.6%
Neutral4.9%
Negative65.5%

User reviews

Charm mPHR

From 3.9K App Store ratings

What we love

  • 👍 User-friendly portal
  • 🚀 Quick access to doctor and results
  • 👍 Great service

Room to improve

  • 🐛 Blank sign-up page
  • 🐛 Appointment scheduling issues
  • 🐛 Billing information not accessible
  • 🐛 Messages not loading properly
  • 🐛 Password reset issues

MYIO

From 26K App Store ratings

What we love

  • 👍 Seamless intake process
  • 🚀 Excellent video call quality
  • 💡 Useful appointment scheduling

Room to improve

  • 🐛 Frequent login issues
  • 👎 Unreliable messaging system
  • 🤯 Frustrating user interface
  • 🔒 Privacy concerns with personal data collection
  • 🔋 Drains device battery quickly

Bugs and requests

Charm mPHR

Reported bugs

4 issues
  • Blank member page
  • Appointment scheduling not working
  • Lab data not displaying
  • Typed messages getting lost

Requested features

2 requests
  • Password change should log out all devices
  • Better control over billing information

MYIO

Reported bugs

4 issues
  • White screen on app launch
  • Inability to log in with saved credentials
  • Inconsistent behavior when updating payment information
  • Video and audio issues during telehealth sessions

Requested features

4 requests
  • Add push notifications for messages and appointments
  • Improve mobile optimization and support for tablets
  • Integrate with calendar apps for easier scheduling
  • Provide more transparency around data usage and privacy

In-app purchases

None

Charm mPHR

No in-app purchases

None

MYIO

No in-app purchases

Questions

Is Charm mPHR free?
Charm mPHR is free to download, with no in-app purchases.
Is MYIO free?
MYIO is free to download, with no in-app purchases.
Which has better reviews, Charm mPHR or MYIO?
MYIO is rated higher. Charm mPHR averages 4.8 out of 5 from 3.9K ratings, while MYIO averages 4.8 from 26K ratings.
Do Charm mPHR or MYIO have ads?
Neither Charm mPHR nor MYIO shows ads.
Which is updated more often, Charm mPHR or MYIO?
Charm mPHR ships an update monthly, and MYIO monthly. Most recently, Charm mPHR was updated on October 27, 2026 and MYIO on October 27, 2026.
Which is more popular, Charm mPHR or MYIO?
Charm mPHR currently peaks at #98 in the App Store charts, and MYIO at #45. Chart position reflects recent download velocity rather than total install base.

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