App not loading
App isn’t loading. Staying on the open theme when you first open the app and not loading anything beyond that.
No iPad support
If I do 1 hour tele health appointments, I don’t want to be stuck holding my phone the whole time. I have an iPad and the app opens in phone mode. Then when I set up the iPad the video orientation is wrong so I have to hold it wonky. Horrible design
Mom
Very user friendly!
Okay app interface but hates my battery
I don’t know if it’s an optimization miss but whenever using this app for video calls it destroys my battery and heats up my entire phone. No other video call app mistreats my battery the way this one does. Developers, please fix this if you see this. Other than this it’s a decent experience. Thanks.
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Works well
I have zero issues or complaints about this app.
Great service
Receptionist have been very helpful
Smooth
Great App easy to use. Only negative was login was annoying but I believe it’s fixed and much easier. Best healthcare app I’ve ever used!
In contact with my NP
I like I can message my NP about question and updates!
Easy to Fill out
So far, I’m happy with being able to have submitted my information without having to write it in the office when I come into my appointment this next Tuesday. Looking forward.
Barbara Reed RN NP
Barbara is a great person with lots of compassion help me grounded to myself. I enjoy talking to her and she always helps with my medications. Thank you Barbar for all you do. You are the be
A functional App
This app does what it was designed to do with minimum problems, bugs, or glitches. Overall, a functional application to use for appointments, messaging, changing, and other activities in Behavioral Health.
Patience
I was having a hard time getting on the New portal, but with a lot of patients from Molly, she directed me in the right direction and I got it done thank you. You’re the best.
Navigation
App is clean and easy to use
ALWAYS AN ISSUE
It constantly expires Face ID. It won’t send a link for neither portal email login option nor forgot password. Useless!
A Hot Mess Full of Spyware
This app is so bad I’m actively advocating for my practice to discontinue using it. The privacy is abysmal (linking audio recordings to your AppleID in an app that does telehealth???) and the app itself is awful. The app can’t function in landscape mode, so good luck having a telepath session on a regular iPad. The app times out very quickly even when you’re waiting for a provider to start a session. The payment system is clunky and difficult to use. I hate this app.
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HORRIBLE HORRIBLE HORRIBLE!!!!!
I've had nothing but troubles with this app. The login process is one of the worst I've ever seen. after about an hour I finally got account setup, but the very next time I tried to login it says "forbidden" WTF! I tried doing the login by link and that immediately says the link is expired. I tried logging in through the web but it only supports Chrome????? Tried going through support but you have to login to contact support. I CAN'T!!!! This is an app designed to cause mental health issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Wonderful Team!
Dr. Saleh continues to show genuine concern and compassion for my mental health. I truly appreciate the level of professionalism of the entire team!
Thank you!
Thank you!
Happy customer
The app is great and very easy to use. I have enjoyed working with my counselor, especially with the app making communication so accessible.
Terrible app
The link is never sent to activate the account. Doesn’t provide error message. The only message you get is check your spam folder. This is a badly made software with nothing but frustration and inconsistency for users.
Excellent and easy!
I like MYO because it is easy to use. Thank you!
