The app is trash
Emailed links for password reset arrive expired. Guest access links do not work. Tech support is non existent. What's the point of ensuring a user is utilizing the most current versions of iOS, Windows Chrome etc if the app doesn't work properly in tandem with them?
Kind and supportive
Thank you to Renée and everyone there for your kindness and support. I appreciate the care and respect you’ve shown me.
Really mediocre so far
I am trying to use MYIO on a Win 11 desktop machine. MYIO prefers that I use Chrome or Edge to run it. My default browser is Firefox. MYIO doesn't work on Firefox, but offers to install fresh copies of Chrome or Edge instead. Both Chrome and Edge are already installed on my machine so I don't need or want new copies, nor do I want to make Chrome or Edge my default browser.
Whatta mess!
Whatta mess!
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Shelby
Shelby is an AWESOME counselor! I really enjoy her kind support and ideas for me. I really like that she listens to me and then can come up with suggestions to improve myself and how I handle difficult situations.
Good portal
Very convenient
effort + caring + trusted by the community
I got the help I needed.
App not loading
App isn’t loading. Staying on the open theme when you first open the app and not loading anything beyond that.
No iPad support
If I do 1 hour tele health appointments, I don’t want to be stuck holding my phone the whole time. I have an iPad and the app opens in phone mode. Then when I set up the iPad the video orientation is wrong so I have to hold it wonky. Horrible design
Mom
Very user friendly!
Okay app interface but hates my battery
I don’t know if it’s an optimization miss but whenever using this app for video calls it destroys my battery and heats up my entire phone. No other video call app mistreats my battery the way this one does. Developers, please fix this if you see this. Other than this it’s a decent experience. Thanks.
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Works well
I have zero issues or complaints about this app.
Great service
Receptionist have been very helpful
Smooth
Great App easy to use. Only negative was login was annoying but I believe it’s fixed and much easier. Best healthcare app I’ve ever used!
In contact with my NP
I like I can message my NP about question and updates!
Easy to Fill out
So far, I’m happy with being able to have submitted my information without having to write it in the office when I come into my appointment this next Tuesday. Looking forward.
Barbara Reed RN NP
Barbara is a great person with lots of compassion help me grounded to myself. I enjoy talking to her and she always helps with my medications. Thank you Barbar for all you do. You are the be
A functional App
This app does what it was designed to do with minimum problems, bugs, or glitches. Overall, a functional application to use for appointments, messaging, changing, and other activities in Behavioral Health.
Patience
I was having a hard time getting on the New portal, but with a lot of patients from Molly, she directed me in the right direction and I got it done thank you. You’re the best.
Navigation
App is clean and easy to use
ALWAYS AN ISSUE
It constantly expires Face ID. It won’t send a link for neither portal email login option nor forgot password. Useless!
