MYIO User Reviews

MYIO
MYIO
Valant Medical Solutions, Inc

Customer Experience

Positive experience28.3% of reviews
Neutral4.7% of reviews
Negative experience67.0% of reviews

~ Based on 297 written reviews from the US App Store.

What users say

Is MYIO Safe?

MYIO appears safe based on user ratings. AppsHunter Safety Score for MYIO is 96/100.

This assessment is based on 24,034 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.2% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 24,034 App Store ratings for MYIO.

Is MYIO Legit?

MYIO appears to be a legitimate app. AppsHunter Legitimacy Score for MYIO is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to Fill out

So far, I’m happy with being able to have submitted my information without having to write it in the office when I come into my appointment this next Tuesday. Looking forward.

Barbara Reed RN NP

Barbara is a great person with lots of compassion help me grounded to myself. I enjoy talking to her and she always helps with my medications. Thank you Barbar for all you do. You are the be

A functional App

This app does what it was designed to do with minimum problems, bugs, or glitches. Overall, a functional application to use for appointments, messaging, changing, and other activities in Behavioral Health.

Patience

I was having a hard time getting on the New portal, but with a lot of patients from Molly, she directed me in the right direction and I got it done thank you. You’re the best.

Navigation

App is clean and easy to use

ALWAYS AN ISSUE

It constantly expires Face ID. It won’t send a link for neither portal email login option nor forgot password. Useless!

A Hot Mess Full of Spyware

This app is so bad I’m actively advocating for my practice to discontinue using it. The privacy is abysmal (linking audio recordings to your AppleID in an app that does telehealth???) and the app itself is awful. The app can’t function in landscape mode, so good luck having a telepath session on a regular iPad. The app times out very quickly even when you’re waiting for a provider to start a session. The payment system is clunky and difficult to use. I hate this app.
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HORRIBLE HORRIBLE HORRIBLE!!!!!

I've had nothing but troubles with this app. The login process is one of the worst I've ever seen. after about an hour I finally got account setup, but the very next time I tried to login it says "forbidden" WTF! I tried doing the login by link and that immediately says the link is expired. I tried logging in through the web but it only supports Chrome????? Tried going through support but you have to login to contact support. I CAN'T!!!! This is an app designed to cause mental health issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Wonderful Team!

Dr. Saleh continues to show genuine concern and compassion for my mental health. I truly appreciate the level of professionalism of the entire team!
Thank you!

Happy customer

The app is great and very easy to use. I have enjoyed working with my counselor, especially with the app making communication so accessible.

Terrible app

The link is never sent to activate the account. Doesn’t provide error message. The only message you get is check your spam folder. This is a badly made software with nothing but frustration and inconsistency for users.

Excellent and easy!

I like MYO because it is easy to use. Thank you!

LADY D

Very time consuming and difficulty with setting up. Love the confidentiality.

Forced permissions

I could not access my appointment because I had to give a permission that didn’t exist. I usually just turn my camera and mic on. Now it’s asking for permission with a pop up that blocks me being able to turn them on. So dumb.

Need for IPad

It’s a great app. We hope that it gets support for tablets/ipad version as well.

Mike

I started working with the Path Center in December of 2025. I have made so much progress. We worked on my life plan based on my values. Lisa held me accountable. I had to hold Lisa accountable. I had a brief fill-in with Cassie, Cassie was able to dig in and find a hidden source which I wanted to release. Now back with Lisa to work on the next six months. A life changing experience may it continue. Last note for several years I was looking for therapy the Path Center was able to bring me in, my search had to do with my doctor’s office and my insurance and being able to navigate the system.
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Review

These questions are opening my mind to things I didn’t realize about myself.

Exceptionally Bug Free App

No loss of work, no crashes

It helps the voices in my head

It helps the voices in my head. Talk easier.

Please Add Biometric Authentication or Facial Recognition

The app requires users to enter a password each time it is opened, which is frustrating.
Please Add Biometric Authentication or Facial Recognition to make it easier to sign in.