Dropped video
It seems recently that my telehealth sessions have been dropping with increased frequency, as well as difficulty connecting my Bluetooth headphones while participating in a telehealth appointment
Counseling Session
Our video sessions kept gong in and out which was distracting.
Connection
The quality keeps cutting in and out. I’ve been having issues these last two sessions trying to connect. And it’s very frustrating
Unreliable
Awful, unreliable app. Any incoming call or sometimes even alarms leads to the call dropping making it unusable on my phone.
Counseling
I am very appreciative for this site. It of course functions anywhere there is Internet. I have experienced it from distant places within the U.S. but also between here and Western Europe. There has been great quality most of the time. Even from Overseas the Audio and video has been perfect. There sometimes have been video glitches and interruptions domestically. The audio still holds up. I imagine that signal strength affects things. This may be any of many things. It is not necessarily the fault of Care Counselors or even internet services. Difficult to know. I would love to know why when it occasionally happens. However most of the time, it is a modern miracle. Thank you.
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