Telehealth by SimplePractice User Reviews

Customer Experience

Positive experience69.5% of reviews
Neutral8.2% of reviews
Negative experience22.3% of reviews

~ Based on 806 written reviews from the US App Store.

What users say

Is Telehealth by SimplePractice Safe?

Telehealth by SimplePractice appears safe based on user ratings. AppsHunter Safety Score for Telehealth by SimplePractice is 96/100.

This assessment is based on 379,538 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 379,538 App Store ratings for Telehealth by SimplePractice.

Is Telehealth by SimplePractice Legit?

Telehealth by SimplePractice appears to be a legitimate app. AppsHunter Legitimacy Score for Telehealth by SimplePractice is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poon

Love you Poon. Changed my life!

Cannot hear my doctor (iPhone)

If I could give 0 stars…. My doctor and I can connect ok, and we can see each other. She can hear me, but I can’t hear her. We always wind up just doing a regular phone call, which is bad for me because she has a heavy accent and it helps me to be able to see her mouth to make sure I’m hearing her right.

I’m using my iPhone for this. Would prefer to use my desktop computer (Windows 11), but there seems to be no version of this product to support that platform.

Very disappointed.
Show more

Amazing Care!

I have received great care with my provider using telehealth! Easy to use and my provider has been fantastic!!

Healing

She helped me touch on some really hard things about my mom, a lot to process but I know it has to be done

They Suck

They kept insisting I enter a link. What link?! There was no one to contact.

Dan Lucey Therapist

Great job. Wonderful website

My Therapist is the BEST

I love being able to talk to Jodi, talk about my feelings, plans and goals. She’s very kind and compassionate.

Best thing about Telehealth

I can do hangman with therapist

easy to use

i appreciate the email including the link to the video session that arrives 15 minutes before my scheduled appointment. that is absolutely the best system for me to successfully show up to my meetings. thank you very much for that option!
So easy to use the link I. My email to connywith my dr.

Camera freezes CONSTANTLY

No client support, app is junk and non functional

Trish Is the Best!

I absolutely love having my appointment online in the comfort of my home.

Review of a recent cognitive test

Very cool that (5) family members could be seen in a live feed!

Life line

When life is so hard that getting out of bed is too much, being able to talk to someone about it right from where you are is critical.

Clear View

Using Telehealth is great to be in the comfort of your own home. It is so convenient I love it.

Openess

I've always preferred meeting and talking to people face-to-face, but in my desperate need, I decided to try virtual counseling. It's been almost three years now that I have been seeing my therapist through video sessions. And I can honestly say, it feels just like sitting in his office in a chair. I encourage anyone hesitant about virtual counseling to give it a try. It truly works.
Show more

Very good

Only feature I miss is the ability to blur out the background. Otherwise it works well for the intended purpose

Very Helpful

I can’t drive and I am disabled from multiple sclerosis. Telehealth really helps because I can’t leave my house sometimes unless I have a ride.

AWESOME SESSIONS.

My therapist is the bomb. Love her.

Amazing link for care

Able to have adequate care using this app with my doctor needed. There’s never any problems with connections. There’s never any delayed offering. Allow our conversation of the appointment to be addressed and vision is beautifully clear. Allowing us to connect even during busy life schedules, which is extraordinarily appreciated.
Show more

Hasn’t worked at all

Tried 2 different sessions & never worked out