Telehealth by SimplePractice User Reviews

Customer Experience

Positive experience70.0% of reviews
Neutral8.4% of reviews
Negative experience21.6% of reviews

~ Based on 893 written reviews from the US App Store.

What users say

Is Telehealth by SimplePractice Safe?

Telehealth by SimplePractice appears safe based on user ratings. AppsHunter Safety Score for Telehealth by SimplePractice is 96/100.

This assessment is based on 382,429 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 382,429 App Store ratings for Telehealth by SimplePractice.

Is Telehealth by SimplePractice Legit?

Telehealth by SimplePractice appears to be a legitimate app. AppsHunter Legitimacy Score for Telehealth by SimplePractice is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome therapist

Caron Hefner is the best therapist I’ve ever had. We clicked right from the beginning. I’ve been seeing her for over a year now. She encourages me. She tells me the truth about situations. I would recommend her to anyone looking for a great therapist.

Today

Sound glitched today but has been great lately

Helpful!

The his was the most helpful experience I have ever received.

Chat with Katherine

It’s always a
Pleasure to chat with Katherine. She is very insightful, pleasant and honest…which I appreciate. The time
Goes so fast. She is great with the technology as well.

Idea

I was recently incarcerated. One of the people I wanted my mom to notify was my therapist. Due to confidential issues she could not get ahold of her. I think a button or link needs to be added to contact provider immediately with a notice from next of kin or whomever.

Counseling

Great way of meeting with a counselor who I had in the past but I moved 3,000 miles away. He knows my history and knows me so we can continue to meet.

Ariel Fertman

Arielle has been my therapist for a few years now and during that time we’ve tackled many different issues, at various stages of my life, and she has always been a dependable and consistent tool in the arsenal she helped me to develop… I’m grateful for every day she’s been a part of my life.

Great App

Very useful and great app to communicate with my therapist through!

Wonderful and clear audio

Very great outdoors / sometimes it not as good indoors but that’s probably my network! Thanks — and keep growing!😊

I like it

It is good on my moms computer but on my phone it is hard to connect soo it probably won’t work on a phone but you can try it out it might work out on your computer the computer works fine have a great day Jesus love you 💕

Great

I like the service because I can have my appointment from the comfort of my home. Plus my provider is too far to drive to.

Telehealth rocks!

I have great gratitude for Telehealth because it allows me the opportunity to receive the care from which I benefit while in the comfort of my home. I reside in a rural area and traveling to appointments can be a hardship. I feel well connected to my healthcare professional through Telehealth. My health has improved significantly.
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Amber Rico

Amber Rico is the best

Online Med Review

Easy to use and good connection..

requests

no captioned for hard of hearing. video quality needs to be HD.

Excelente

Excellent

Useful -> but glitchy

This app is incredibly necessary, but I would like it if it were less difficult to use. Don’t misunderstand, it’s not hard in a confusing sense, it just has functionality issues. It worked perfectly the first time I used it, (thankfully) and the second time was ok, aside from taking a while to get signed in. The third time, only audio worked, but at least I was able to have my appointment. The fourth time we ended up scrapping the app and using FaceTime. Today it took 5 min extra to get connected, but was working perfectly after that. I’m not sure if this helps, because you use what you have to use, but FYI… App could use improvement.
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Bad

Very bad wouldn’t let me turn on my camera even though it was on in my settings and was lagging very bad. Just use Google meet.

Sydney’s review

This is a great app a co-op very well and cooperates very well and it is reliable

Awesome

The therapists are AWSOME