Spruce User Reviews

Customer Experience

Positive experience79.8% of reviews
Neutral3.6% of reviews
Negative experience16.6% of reviews

~ Based on 253 written reviews from the US App Store.

What users say

Is Spruce Safe?

Spruce: Medical Communication appears safe based on user ratings. AppsHunter Safety Score for Spruce is 98/100.

This assessment is based on 94,426 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 94,426 App Store ratings for Spruce.

Is Spruce Legit?

Spruce: Medical Communication appears to be a legitimate app. AppsHunter Legitimacy Score for Spruce is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great communication

I’ve always wanted an app that allowed me to reach out to my dr immediately instead of always having to login to a portal. Great for texting and video chatting.

Not helpful

Will not load…shows up as downloaded but then tries to reload. No success.

Therapist

Kendra is amazing

Me

It’s easy to use and type in what you want to say.

Works great

As a patient as well as a psychologist I find this to be the most stable and usable apps in this category

Mental Health and anxiety

Thank you all so much for helping me . I need guidance and mental health and my anxiety is so bad that most days I just shut down where I can’t eat, sleep , speak so fast that I don’t even know what I said . I need this guidance in my journey through life . Thank you for 2nd chances . So grateful .

No search function

Would be much better if it has a search function. So difficult to look back at convos and all you can do is scroll.

What a Group!

Everyone I’ve been guided to seems like the perfect fit. Psychology has come a long way in the past few years with new techniques and approaches. Spruce and Associates are tops in their field and I feel fully supported by all these fine professionals.

Glitchy

Just glitchy

Communication

So far so good.

So many glitches

The intake took 4 separate attempts. Had to re enter info multiple times on the same screen. Got to the end and had to restart. Nothing saved even though I’m logged in. If you select “no” for something, it still requires all the info as though you hit yes. It also asks for the same info over and over again. You got my birthday on the first of 10 pages, why doesn’t it autofill?
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Can’t send messages to half my clients

I can’t send text messages to half my clients. I’m definitely looking into an alternative

No way to search texts

With a 13 yr old company they should have an option for to search for key words in the text chat area.

Amazing option

This app is amazing and I really appreciate it!

Exceptional Care

I have been a patient of Dr. Rellas for many years and have always been impressed by his knowledge and genuine concern for me. Now that he is a concierge provider, the level of personalized care he is able to peovide has been exceptional. I know he takes the time to truly understand my needs and provide thoughtful guidance. As I enter my later years, I feel incredibly fortunate to have Dr. Rellas in my corner. I highly recommend him to anyone looking for outstanding, patient-centered care.
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i like joel and

spruce is ok

Spruce Rating

This app has worked very well for me. Easy to use.

Enjoying Spruce

Spruce is new to me; but, very much like patient portals I’ve used before and use now. I like it because it seems to be more directed for communicating directly with my physician and therefore seems easier to me to use than the patient portal.

Spruce!!

Actually this is a very good idea!.It’s something that benefits me in so many ways!..It saves me from staying on the phone,also once my prescription is ready I receive a email..I never would’ve thought that following instructions would be so easy.

Excellent surprisingly

I don’t normally operate on these things cause they don’t normally work too well but Dr. Andy Wolff’s SPRUCE I write and I back directly.