Spruce User Reviews

Customer Experience

Positive experience80.1% of reviews
Neutral3.7% of reviews
Negative experience16.3% of reviews

~ Based on 246 written reviews from the US App Store.

What users say

Is Spruce Safe?

Spruce: Medical Communication appears safe based on user ratings. AppsHunter Safety Score for Spruce is 98/100.

This assessment is based on 94,426 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 94,426 App Store ratings for Spruce.

Is Spruce Legit?

Spruce: Medical Communication appears to be a legitimate app. AppsHunter Legitimacy Score for Spruce is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What a Group!

Everyone I’ve been guided to seems like the perfect fit. Psychology has come a long way in the past few years with new techniques and approaches. Spruce and Associates are tops in their field and I feel fully supported by all these fine professionals.

Glitchy

Just glitchy

Communication

So far so good.

So many glitches

The intake took 4 separate attempts. Had to re enter info multiple times on the same screen. Got to the end and had to restart. Nothing saved even though I’m logged in. If you select “no” for something, it still requires all the info as though you hit yes. It also asks for the same info over and over again. You got my birthday on the first of 10 pages, why doesn’t it autofill?
Show more

Can’t send messages to half my clients

I can’t send text messages to half my clients. I’m definitely looking into an alternative

No way to search texts

With a 13 yr old company they should have an option for to search for key words in the text chat area.

Amazing option

This app is amazing and I really appreciate it!

Exceptional Care

I have been a patient of Dr. Rellas for many years and have always been impressed by his knowledge and genuine concern for me. Now that he is a concierge provider, the level of personalized care he is able to peovide has been exceptional. I know he takes the time to truly understand my needs and provide thoughtful guidance. As I enter my later years, I feel incredibly fortunate to have Dr. Rellas in my corner. I highly recommend him to anyone looking for outstanding, patient-centered care.
Show more

i like joel and

spruce is ok

Spruce Rating

This app has worked very well for me. Easy to use.

Enjoying Spruce

Spruce is new to me; but, very much like patient portals I’ve used before and use now. I like it because it seems to be more directed for communicating directly with my physician and therefore seems easier to me to use than the patient portal.

Spruce!!

Actually this is a very good idea!.It’s something that benefits me in so many ways!..It saves me from staying on the phone,also once my prescription is ready I receive a email..I never would’ve thought that following instructions would be so easy.

Excellent surprisingly

I don’t normally operate on these things cause they don’t normally work too well but Dr. Andy Wolff’s SPRUCE I write and I back directly.

Helpful app for communication

I like the portal feature to message physicians. So far, it’s been a helpful app. I would like to see improvements with having a search feature to search out keywords in the portal so I can easily access info from past months.

Continuity of Care

Dr. Katelyn is the best. She is on top of things and has helped me in a very time efficient manner. Thank you for all you do!

Best Communications with my Doctor ever

The ability to have rapid chats directly with my doctor without have to run the gauntlet of phone and portal messages that rarely are answered by people who know nothing about me is a major relief. I have an autoimmune disorder that is very difficult to treat and every day I feel different, so having direct access to the doctor has made a major difference to my mental and physical health. This is the way medicine should be.
Show more

Ally

Member dashboard does not work. You pay $99 and can't set up an appointment.

The best

Fast and easy very useful to me and my family

A responsible and excellent doctor

I really like Dr. Jennifer Li. Whenever I have questions, I can reach out to her, and she responds quickly to resolve my concerns; she is a highly responsible and excellent

My Experience

They have been absolutely wonderful and so easy to work with. They also go above and beyond to work with you when life happens.