Recent update sucks
The recent upgrade is horrible
Forms
This latest update has really hindered our workflow. The required forms are a huge disaster and need to be gotten rid of. I think I will be suggesting we change platforms if it’s not reversed. It is time consuming to send a message for new admission now.
Limited capability and weak servers
I’m a physician. Can’t retrieve very important messages unless you have perfect reception or perfect WiFi. Very limited options with what you can do with the messages. Don’t understand current rating. Absolutely terrible in comparison to competitors like mobile heartbeat or clinical comms. Must be very cheap for the institution. Garbage app.
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Client for more than 10 years
They switched to AI from real people. They did not decrease cost. Hospital complained constantly about AI operator.
They had no interest in negotiating inspite of the fact that we had been client since prior than 2011
They had no interest in negotiating inspite of the fact that we had been client since prior than 2011
