PerfectServe Practitioner

PerfectServe Practitioner

by PerfectServe, Inc.

1.8K ratings
73 reviews
Free
With Ads

Details

Released
May 6, 2020
Updated
June 11, 2026

Features

PerfectServe Practitioner screenshot #1 for iPhone
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PerfectServe Practitioner screenshot #5 for iPhone
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PerfectServe Practitioner screenshot #8 for iPhone
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About

This app provides secure, intelligent clinical communication for medical professionals. It enables direct messaging, protected caller ID for patient calls, and efficient call management. It helps streamline workflows and ensures timely collaboration among care teams.

✓Secure messaging (text, photos, voice)
✓Dynamic Intelligent Routing
✓Protected caller ID for patient calls
✓Instant call sign-on/off
✓Customizable communication preferences
✓Patient assignment management
✓Point-of-care charge capture
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What users say about PerfectServe Practitioner

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What's New in PerfectServe Practitioner

9.6.1

June 11, 2026

Performance improvements and compatibility updates to ensure a dependable experience.

User reviews

Terrible playback

I am so tired of trying to playback the message only for it to stop halfway between my hand and my ear. Freezes often, requires force closing then restarting the app. Crashes on its own often. Trying to scroll through morning call logs is a pain because while my finger is holding the scroll function to read a message it will jump back down to the bottom of the message on its own, making me scroll all the way back up. Overall garbage app and if you’re looking for a clinical call app avoid this like the plague.
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New update broke notification dismissal

New update broke notifications. Now every single PerfectServe notification remains in Notification Center despite reading the messages like it used to. You cannot dismiss all because they’re critical notifications. Each has to manually be cleared. With > 100 perfect serves a day, this is extremely time consuming and affects patient care. Please fix for patient safety.
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Recent update sucks

The recent upgrade is horrible

Forms

This latest update has really hindered our workflow. The required forms are a huge disaster and need to be gotten rid of. I think I will be suggesting we change platforms if it’s not reversed. It is time consuming to send a message for new admission now.

Limited capability and weak servers

I’m a physician. Can’t retrieve very important messages unless you have perfect reception or perfect WiFi. Very limited options with what you can do with the messages. Don’t understand current rating. Absolutely terrible in comparison to competitors like mobile heartbeat or clinical comms. Must be very cheap for the institution. Garbage app.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Inconsistent message delivery

Bug

Frequent log-out issues

Bug

Compatibility problems with Apple Watch

Bug

Inaccurate on-call physician routing

Bug
✨

Requested Features

5 requests

Landscape mode support for iPad

Feature

Split-screen support for multitasking

Feature

Customizable notification volume and vibration

Feature

Improved message organization and search

Feature

Ability to retrieve deleted messages

Feature

FAQ

What does the PerfectServe Practitioner app do?

The PerfectServe Practitioner app facilitates secure and intelligent clinical communication for medical professionals. It allows for direct messaging, protected caller ID for patient calls, and efficient management of on-call schedules and patient assignments. The goal is to reduce interruptions and improve care team collaboration.

What are the key features of this app?

Key features include sending secure messages (text, photos, voice), automatically connecting with the right colleague via Dynamic Intelligent Routing, protecting your caller ID when calling patients, instantly managing on-call status, and capturing charges at the point of care. It also allows for viewing and managing assigned patients.

Is this app free to use?

The app itself is free to download. However, to use the app, your organization must be a PerfectServe client. This implies that the service is provided through an organizational subscription, and individual users do not pay directly for the app's core functionality.

What are the system requirements for this app?

The description does not specify exact operating system versions or device requirements. However, it is a mobile application, implying it is designed for smartphones and tablets. Users should ensure their device is compatible with modern mobile applications and that their organization has a PerfectServe client account.

Who is the target audience for PerfectServe Practitioner?

This app is designed for physicians, physician assistants, and other credentialed medical staff or advanced practice providers. It is intended for use by professionals who work in both inpatient and outpatient healthcare settings and require efficient, secure communication tools.