PerfectServe Practitioner vs New Innovations

This mobile app is for physicians, physician assistants and other credentialed medical staff or advanced practice providers that work in both inpatient and outpatient settings. Get only the communications you need. No more unnecessary interruptions. No more lost or delayed messages. Protect your caller ID. Collaborate instantly with other physicians and care team members. PerfectServe® is healthcare’s most intelligent system of clinical communications – an integrated set of solutions designed to unite physicians, nurses and other care team members across inpatient and outpatient settings and facilitate communication-driven workflows for timely care team collaboration. WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN: - Send a secure message to colleagues, including text messages, clinical photos, voice messages and group messages. - Automatically identify and connect to the colleague you need to reach at that particular moment in time with Dynamic Intelligent Routing®. - Securely call patients while protecting your caller ID privacy and overcoming caller ID block. When you call a patient, your office number — not your personal mobile number — appears as the caller ID. - Instantly sign on or off call or change who is covering call. The changes take effect immediately. - Easily change how you are reached based on your predefined communication preferences. - Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic, etc.) with just a click. All communications will be automatically routed to the right back-up colleague. - View and manage patients assigned to your group and manage which provider is caring for each. - Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed revenue recognition. - Access 24/7/365 personal assistance from the Support Center. PLEASE READ BEFORE DOWNLOADING: To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. Call 866.844.5484 to learn more about PerfectServe. SIGN-IN INSTRUCTIONS: Upon initial sign-in, please use your provided PerfectServe username and password

The New Innovations mobile app is designed for graduate medical education (GME) Residents and Fellows, and undergraduate medical education (UME) students in today’s clinical learning environment. GME users can utilize Work Hours, Procedure Privileges, Procedure Logging, Evaluations and a QR code scanner for conference attendance tracking. UME users can also access Evaluations and the QR code scanner with more yet to come. Free from the constraint of returning to a desk or workstation, trainees can now engage with the key features of the New Innovations suite anywhere! Please Note: Most features of New Innovations are accessible and compatible with current mobile web browsers. The app delivers a secure, persistent log-in that requires users to sign in once, and then only again after 30 days of inactivity. All users must have a valid New Innovations log-in. GME Work Hours Approve hours logged manually or previously scheduled Add or edit hours of current day or previous 13 days View scheduled hours up to two days in the future Select “did not work” as an option if missed scheduled hours Include date, time and location See violation details that are not in compliance with ACGME rules Procedure Privileges Monitor progress towards procedure targets within your home department View privileges achieved / completed for other departments Check procedures listed alphabetically Verify level of supervision required to conduct a procedure Procedure Logger Select appropriate procedure at the correct location Provide information required by the program Submit to observer for approval Review list of logged procedures and see confirmation status Evaluations Available for residents, fellows and faculty Complete and request on-demand evaluations Direct Observation Assessments Conduct on-the-spot assessments based on published EPAs. Avoid supervisor log-in and receive a summary or send a request to supervisors to complete. QR Code Scanner Access within the app Use to scan QR codes for conference attendance tracking UME Evaluations Available for students and faculty Complete and request on-demand evaluations QR Code Scanner Access within the app Use to scan QR codes for conference attendance tracking