Terrible! Zero Stars
My current employer used to have this EMR/EHR and all of us employees signed up to see what pts had to go through. The app never worked. And good luck getting a customer service representative to actually help fix the problem.
Now my current specialist uses this system. And I already know the headache I’m about to endure. But I gave it a shot and tried to login with no success. I had a customer service representative contact me about the portal and told me there is nothing they can do cause I had a previous account. That was in March/April 2026; I got an email last week June 2026 that my case was closed and the error was fixed. Tried again to login NO success. I will just have the specialist fax all my records to my current PCP.
Now my current specialist uses this system. And I already know the headache I’m about to endure. But I gave it a shot and tried to login with no success. I had a customer service representative contact me about the portal and told me there is nothing they can do cause I had a previous account. That was in March/April 2026; I got an email last week June 2026 that my case was closed and the error was fixed. Tried again to login NO success. I will just have the specialist fax all my records to my current PCP.
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Forced Two Step
Will not be participating in the use of this app. Mandatory two step verification is so time consuming. You already sell my data, why do I need two passwords
No where to leave a messag
I wanted to leave a brief message for Dr Salah but there’s no when to leave on, even for the pa.
Update App??
Even though I have updated the application and reset my phone several times on June 11,, 2026, , it still says your app is not up to date and some other stuff…
No message capability
The app does not provide an easy way to send and receive messages to your care provider. All of your competitors offer this capability. Will be encouraging my care provider to change their service.
