EMR user
I don’t think I can comprehend a way to be more inefficient than using this EMR. The workflow is terrible, finding any previous documentation takes an extended a period of time. The Dictation software adds multiple hours to my day.
MD
Very slow to generate note
There should be an option to update diagnoses when ordering labs
The medications are often not appropriately listed when prescribing
There should be an option to update diagnoses when ordering labs
The medications are often not appropriately listed when prescribing
Needs Key Adjustments
The app has some nice features and functions, but there are some key limitations that need adjusting and would help tremendously.
First, please allow users to separately specify if they would like “Paragraph Format” for HPI vs Assessment/Plan. I like narrative / paragraph history for the HPI but prefer a bulleted/simplified list for the plan. Currently I have to choose and lose out either way (in my opinion). Some more granular fine-tuning of these personal preferences between sections would be greatly appreciated.
Second, please allow for a much higher character limit on Ambient customization for each section of the SOAP. Especially for HPI and Plan sections, where I quickly run out of room to provide key instructions for the note that the AI should be able to handle. The lack of characters forces me to manually change more of the generated note after the fact than I’d like.
Those are my main complaints about the app as it currently stands. There is room for improvement in other areas too, but the issues listed are the ones that affect my efficiency every day. Really hope the developers are able to introduce these changes the next update 🙏🏻
First, please allow users to separately specify if they would like “Paragraph Format” for HPI vs Assessment/Plan. I like narrative / paragraph history for the HPI but prefer a bulleted/simplified list for the plan. Currently I have to choose and lose out either way (in my opinion). Some more granular fine-tuning of these personal preferences between sections would be greatly appreciated.
Second, please allow for a much higher character limit on Ambient customization for each section of the SOAP. Especially for HPI and Plan sections, where I quickly run out of room to provide key instructions for the note that the AI should be able to handle. The lack of characters forces me to manually change more of the generated note after the fact than I’d like.
Those are my main complaints about the app as it currently stands. There is room for improvement in other areas too, but the issues listed are the ones that affect my efficiency every day. Really hope the developers are able to introduce these changes the next update 🙏🏻
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Still a lot of issues
Been using for several years. It gets the job done but not very well. Trying to look at future schedule is always difficult, showing mixed up dates for appts. Wish they could make it so opening patients doesn’t throw things off
System went down a couple of days ago and still do not have the AI function.
When working the AI function was fair, but not great. Some reason tended to leave out pertinent negatives and other details that would be helpful. Some glitches in the software have been loaded, including un commanded ratio of partially completed notes. This would occur when notes for one patient were put on pause where they get x-rays. The meantime would see the next patient. When returning to the prior patient, the previously done work had disappeared. We understand the company is working on this problem.
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