Mostly works
Mostly works, but the schedule frequently skips up and down as it updates itself and moves right as you select a patient so the wrong chart opens. The AI Scribe mostly works but macros are spotty and don’t consistently insert. The AI Scribe also frequently inserts your diagnosis and plan into the PMHx as if it was what the patient walked in telling you. Lastly the AI cannot generate a ROS for you - just have the expectation that you will have to do that manually 99% of the time.
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Sucks
Why have an EMR that crashes all the time? 80+ physician group and we can’t wait to dump this trash
Bad experience
Glitchy, dictation is getting more inaccurate. Will stop recording text periodically. Will slow down mid dictation. Overall bad app.
Unsatisfied
This app is the worse I have ever used. It doesn’t capture important details of the visit, it duplicates, a lot of things, it cannot interpret the patient from the provider. I would not recommend this to anyone.
Worse EMR
NextGen is the worst EMR on the face of this planet.
Useless app
Doesn’t connect for transcription half the time. Constantly shuts off Face ID login.
Nextgen app
App is slow and crashes constantly. Not ready for prime time
Worst app
Does not work for transcription. Very erratic and time consuming. Completely useless. Would rate 0 if possible.
Junk
Zero stars if I could give them.
Annoying
1 star because it will constantly ask you to rate the program.
Worst app ever used
Does not work most of the time. Worthless
App does not work only Web
Not sure why but my Dr uses this website. Setup is clunky majority of functions are not configured correctly on the website. Therefore do not work.
The app does not let you login with the web password. Sad.
The app does not let you login with the web password. Sad.
Worst app ever
The programmers of this application are horrible. They are so inept that they gave up on the android platform entirely and discontinued support. That’s crazy considering the amount we pay for this. Also it continues to be buggy and constantly has issues on the iOS platform. How is that possible?
Least favorite app I have
Rarely works. Never works first time. Takes forever to load schedules. Can only view documents once and then doesn’t load again. Has not improved in its existence. Stuck with it right now until we switch ehr entirely.
EHR
Worse platform ever
So so
Ok for records. Awkward and slow going between visits for a quick history review. Voice recognition is pretty rough. Overall not a very functional app if you want efficiency.
Gets better every update
The company listens to our concerns and has incorporated requests into the app. I think it’ll be a never-ending process in healthcare to update these systems.
Gets better every update
The company listens to our concerns and has incorporated requests into the app. I think it’ll be a never-ending process in healthcare to update these systems.
Response from developer
Thank you so much for your review!
Worst ever
I’ve been strangled by NextGen mobile solutions since my office made the catastrophic decision to move to this program five years ago.
It’s bulky, twitchy, completely user unfriendly crashes frequently and Tech Support is laughable. If I treated my patients this way, I’d have no practice.
It’s bulky, twitchy, completely user unfriendly crashes frequently and Tech Support is laughable. If I treated my patients this way, I’d have no practice.
Leaves a lot to be desired. Terrible EMR system
It crashes, never connects to WiFi. The macros are nearly useless. You spend time setting up macros and then it changes what you wrote and doesn’t allow you to have control. It is slow. There are not dot phrases or options to type short cuts, just all by dictation and half the time it dsysuhkjhkjhkjhiuhkhhear your dictation or understand it. Even when speaking clearly, it writes the wrong words consistently. It is a nightmare and a waste of valuable patient time.
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