Don’t like being asked to rate an app
Apps that bug you to rate it are super annoying
Makes Charting So Much Easier
I use NextGen Mobile regularly in a busy orthopedic urgent care setting, and it has made keeping up with documentation significantly easier. Being able to dictate and work on notes from my phone is especially helpful after long clinic days when I still have charts to finish. The app is straightforward, convenient, and genuinely useful for clinicians who are constantly moving between patients. It has become an important part of my workflow and saves me a considerable amount of time. Highly recommend.
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Absolutely terrible app
Every step on this app is counter intuitive. Folks who designed it have no clue. App is should be handy when i am not in my clinic and patient call fo refill. There is no way you can prescribe or refill request on the app. It all sorts of nonsense you can waste time on but no way to do simple stuff. It wants me to choose a nick name to put a review. Go figure why??? Are guys so crazy???
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Reviews
During the day six times a day, a review notification comes up. It’s a little annoying.
EMR user
I don’t think I can comprehend a way to be more inefficient than using this EMR. The workflow is terrible, finding any previous documentation takes an extended a period of time. The Dictation software adds multiple hours to my day.
MD
Very slow to generate note
There should be an option to update diagnoses when ordering labs
The medications are often not appropriately listed when prescribing
There should be an option to update diagnoses when ordering labs
The medications are often not appropriately listed when prescribing
Needs Key Adjustments
The app has some nice features and functions, but there are some key limitations that need adjusting and would help tremendously.
First, please allow users to separately specify if they would like “Paragraph Format” for HPI vs Assessment/Plan. I like narrative / paragraph history for the HPI but prefer a bulleted/simplified list for the plan. Currently I have to choose and lose out either way (in my opinion). Some more granular fine-tuning of these personal preferences between sections would be greatly appreciated.
Second, please allow for a much higher character limit on Ambient customization for each section of the SOAP. Especially for HPI and Plan sections, where I quickly run out of room to provide key instructions for the note that the AI should be able to handle. The lack of characters forces me to manually change more of the generated note after the fact than I’d like.
Those are my main complaints about the app as it currently stands. There is room for improvement in other areas too, but the issues listed are the ones that affect my efficiency every day. Really hope the developers are able to introduce these changes the next update 🙏🏻
First, please allow users to separately specify if they would like “Paragraph Format” for HPI vs Assessment/Plan. I like narrative / paragraph history for the HPI but prefer a bulleted/simplified list for the plan. Currently I have to choose and lose out either way (in my opinion). Some more granular fine-tuning of these personal preferences between sections would be greatly appreciated.
Second, please allow for a much higher character limit on Ambient customization for each section of the SOAP. Especially for HPI and Plan sections, where I quickly run out of room to provide key instructions for the note that the AI should be able to handle. The lack of characters forces me to manually change more of the generated note after the fact than I’d like.
Those are my main complaints about the app as it currently stands. There is room for improvement in other areas too, but the issues listed are the ones that affect my efficiency every day. Really hope the developers are able to introduce these changes the next update 🙏🏻
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Still a lot of issues
Been using for several years. It gets the job done but not very well. Trying to look at future schedule is always difficult, showing mixed up dates for appts. Wish they could make it so opening patients doesn’t throw things off
System went down a couple of days ago and still do not have the AI function.
When working the AI function was fair, but not great. Some reason tended to leave out pertinent negatives and other details that would be helpful. Some glitches in the software have been loaded, including un commanded ratio of partially completed notes. This would occur when notes for one patient were put on pause where they get x-rays. The meantime would see the next patient. When returning to the prior patient, the previously done work had disappeared. We understand the company is working on this problem.
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Does not work
The app is slow, locks up frequently when I am trying to sign off on documents, takes forever to load tasks and often does not load at all; when I am out of the office I cannot trust that the app will work for on call duties. I have updated the app multiple times, and I am on up to date IOS on my mobile device. Too many glitches and very disappointing. Our practice is trying to find solutions with nextgen but this is terrible.
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Mostly works
Mostly works, but the schedule frequently skips up and down as it updates itself and moves right as you select a patient so the wrong chart opens. The AI Scribe mostly works but macros are spotty and don’t consistently insert. The AI Scribe also frequently inserts your diagnosis and plan into the PMHx as if it was what the patient walked in telling you. Lastly the AI cannot generate a ROS for you - just have the expectation that you will have to do that manually 99% of the time.
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Sucks
Why have an EMR that crashes all the time? 80+ physician group and we can’t wait to dump this trash
Bad experience
Glitchy, dictation is getting more inaccurate. Will stop recording text periodically. Will slow down mid dictation. Overall bad app.
Unsatisfied
This app is the worse I have ever used. It doesn’t capture important details of the visit, it duplicates, a lot of things, it cannot interpret the patient from the provider. I would not recommend this to anyone.
Worse EMR
NextGen is the worst EMR on the face of this planet.
Useless app
Doesn’t connect for transcription half the time. Constantly shuts off Face ID login.
Nextgen app
App is slow and crashes constantly. Not ready for prime time
Worst app
Does not work for transcription. Very erratic and time consuming. Completely useless. Would rate 0 if possible.
Junk
Zero stars if I could give them.
Annoying
1 star because it will constantly ask you to rate the program.
