Practice Admin of an orthopedic group
Our on call schedule used be a headache to set up every single week. Now I build it once and copy it forward four months at a time. Such a small thing, but it saves us real time every week.
Visibility and Easier Manager Workflow
We used to have one nurse taking every after hours and had no idea who was calling or why. Now the calls get flagged as urgent and everything routes the way it should. I get the patient's info and a transcript right away, so I'm not playing phone tag. Setting up the on call schedule takes a couple minutes instead of an afternoon.
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Plastic surgeon
This product has changed my call.
The voice message won’t play!!
Been going on months. Deleted and reinstalled a few times. Desktop works fine though. Please fix whatever the bug is.
Not functional
Our practice has been in the dark for weeks. The app won't open at all for any of us. We just get a text alert and have to call the patient. Essentially no different than a pager. We have notified the company but no fix has been offered
