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athenaCapture

athenaCapture

by athenahealth, Inc.

44 ratings
26 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • March 24, 2017
  • August 8, 2024

Developer

athenahealth, Inc.
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iphone
ipad
⭐26
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📝15+ tags
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❓5 answered
FAQ↘︎
📦w/o updates
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About

Easily add image documentation to your athenaNet workflows directly from your smartphone or tablet. Securely capture patient photos, insurance cards, and encounter-specific images without storing them insecurely on your device.

✓Image documentation capture
✓Encounter embedded image capture
✓Patient photo capture
✓Insurance card capture
✓Secure image transfer
✓Direct integration with athenaNet
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What's New in athenaCapture

1.7.5

August 8, 2024

Crash fixes - Fixed the issue where athenaCapture application is not responsive.

User reviews

Most RecentHighest RatedLowest Rated

Nice try, but super glitchy and limited functionality

For example, I cannot get the flash to turn off. And on the occasions I do get the app to respond to my tap to turn the flash off, it resets when I go the next page. It’s also not responsive to my touch for cropping.
keyna_not_kenyakeyna_not_kenya

Response from developer

Hi, Thank you for bringing this to our attention, and we’re sorry for the inconvenience caused. We’d like to inform you that our team is currently investigating these issues and working on a fix. We truly appreciate your patience, and we’ll keep you updated once the issue has been resolved.

Not working

Had the app for at least 21/2 years. However for the last 4 days , nothing!! The camera does not work to scan the QR code! Quite frustrating
Not Having it!Not Having it!

Out of focus pictures

Taking pictures up close are blurry. We are unable to see points of infection. Example tick bites. Please fix camera.
Can't upload picturesCan't upload pictures

Response from developer

Hi, Thank you for reaching out. We're sorry to hear that you're experiencing difficulty capturing clear images. We're aware of an issue where images can appear blurry when the device is held very close to an object, which can make it challenging to capture details. We are glad to inform you that, with the upcoming December app release, the app's camera has been improved to automatically adjust focus. This means close-up photos will be much clearer, and the camera will work more reliably across different devices. We appreciate your patience and hope this update will improve your experience.

Doesn’t upload pictures right away

The app doesn’t upload pictures right away, which makes it frustrating to use. Also, whenever I reopen the app after minimizing it, it just shows a blank screen instead of loading properly. Hope these issues can be fixed soon!
ermihaniermihani

Response from developer

We are sorry to hear about the issue you are facing. We'd like to gather more information to look into this issue further. Please submit a case referencing this review and include your username by going to: athenaOne > Support > Create Case or Call > Additional Services > athenaCapture. Our team will review the details and get back to you as soon as possible.

Why can’t I select the patient chart I want to upload to instead of taking a picture of the QR code?

I would use this feature a lot more often if I was able to select the patient I want to upload the photo to instead of using the QR code (that you can only access from the desktop), then reassigning document labels from my inbox. I don’t bring a laptop to the patient’s room. So many annoying unnecessary steps that add on to my overall dissatisfaction with the Athena platform.
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anonagonanonagon
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FAQ

What does athenaCapture do?

athenaCapture is a mobile application designed to securely add image documentation directly into athenaNet workflows. It allows users to capture various types of images, such as patient photos, insurance cards, and encounter-specific documentation, from their smartphone or tablet.

What types of image documentation can be captured?

The app supports several workflows, including simple image documentation capture, encounter embedded image documentation capture, patient photo capture, and insurance card capture. These images are then seamlessly integrated into your athenaNet system.

Is athenaCapture free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. This suggests it is a complimentary tool for athenaNet users.

How does athenaCapture ensure image security?

Images captured with athenaCapture pass directly to athenaNet and are never stored insecurely on the device, such as in the camera roll or on a memory card, without manual intermediate steps. This ensures data integrity and privacy.

Who is the target audience for athenaCapture?

This app is intended for healthcare professionals and staff who utilize the athenaNet system. It is particularly useful for those who need to quickly and securely add visual documentation to patient records and workflows.