athenaText

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athenahealth, Inc.

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About

A secure, HIPAA-compliant text messaging service for healthcare providers to collaborate, consult, and share information instantly. Communicate clearly and confidently with colleagues and a network of HCPs nationwide.

✓HIPAA-compliant messaging

✓Instant collaboration

✓Share texts and images

✓Consult with peers nationwide

✓Integrated drug information

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What users say

Summarized from real user reviews of athenaText. Based on 377 reviews and a 3.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

🚀Efficient communication
🔒HIPAA compliant
👍User-friendly
👍Convenient for on-the-go use
👍Streamlined with Athena EMR

Negative things

🐛Inconsistent notifications
🐛Frequent crashes and bugs
🐛Login and sync issues
🐛Delayed message loading
🐛Limited functionality compared to web version

See all reviews

What's New in athenaText

19.7.93

July 6, 2026

Bug Fixes and Stability Changes

User reviews

Clunky

The new version of the app that’s embedded in AthenaOne works well. But the iPhone app doesn’t and never has. You cannot attach a patient chart. While the version in athena one supports groups, the iPhone app doesn’t appear to - I can’t find my groups when I type the group name. And when typing individual recipient names, it often double- enters the name after selecting from matches, then you have to delete the second entry (often a partial name), which sometimes deletes both entries, then you have to start over again. The new version does seem to upload attachments - usually images - faster and more reliably than the old one did.

docofpain

2 months ago

Response from developer

Hi, Thank you for reaching out. We’d like to clarify that attaching a patient chart is not currently supported in the mobile app. For the issues you mentioned with group search and duplicate recipient entry, we tried replicating the issue in the production environment at our end but unfortunately could not replicate it. To successfully debug and resolve the issue, our team would need your username and practice ID details. It would be very helpful if you could submit a Salesforce case referencing this review, and we’ll get back to you as soon as possible. Lastly, we’re glad to hear that you’re finding the improved attachment upload functionality helpful. Thank you for sharing that positive feedback with us.

Logs out all the time.

whatSnap!

3 months ago

Have to sign in everytime you open app

This app used to stay signed in everytime I needed to open it with the occasional re sign in every so often. Now, it requires to sign in everytime you open the app. Not sure what the point of that was as it takes away the convenience of the app and takes time to sign in everytime I need to use the app. Pretty pointless app now since it takes 10 min to sign in bc of verification methods and load times. Revert back to how it was before or just delete the app.

KP_0024

4 months ago

Response from developer

Hi, We’re sorry for the inconvenience caused. This is not the experience we want our users to have. We’d like to let you know that the login-related issue has been resolved in the latest app version, 19.7.92. Please update to the latest version. If you continue to experience issues, please create a support case and we’ll get back to you as soon as possible.

APN review

Excellent tool for staff communication!

Mim #58

7 months ago

Works well

Convenient and reliable

LukerH368

7 months ago

See 110 more reviews

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