App broken due to location bug
App won’t let me create a new bill for the patient without “assigning a location” to the patient. When I open the locations drop down menu, there are no options to choose from. This makes assigning a location impossible, which makes creating a bill impossible.
Billing keeps disappearing
Inconsistent app aside from being convenient. I do all my billing on my cell phone but theres multiple instances where they wouldn’t be there the following day and its a waste of everyone’s time.
New user
Horrible. Alert MD far better. I’d go back by my ignorant employer will not allow it
Don’t waste your time
We have been working with the desktop version and mobile version of this software for several years. Our company has a personal liaison with ingenious med and we still have missed MIPS, patients not loading onto the platforms, dissynchrony between the app and the desktop platform, bill’s not being recorded (mostly on the mobile application), synchronizations not working, the app, shutting down intermittently, among other problems.
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Response from developer
Thank you for sharing this feedback. We’re sorry to hear about the ongoing challenges you’ve experienced across both the desktop and mobile platforms, and we understand how disruptive this can be. Please contact our Support team at 866.362.8578, so we can review your specific setup and address any application nuances directly.
Recommendations
App occasionally can't process diagnoses placed, especially if many specifications are needed





