New user
Horrible. Alert MD far better. I’d go back by my ignorant employer will not allow it
Don’t waste your time
We have been working with the desktop version and mobile version of this software for several years. Our company has a personal liaison with ingenious med and we still have missed MIPS, patients not loading onto the platforms, dissynchrony between the app and the desktop platform, bill’s not being recorded (mostly on the mobile application), synchronizations not working, the app, shutting down intermittently, among other problems.
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Recommendations
App occasionally can't process diagnoses placed, especially if many specifications are needed
Recent update
Very slow now. Have to log out a lot. The updates take long time. Lots of glitches. Other providers complaining too.
Broken now
Totally broken after 01/26/2026 update on numerous iPhone models. Support looking into it but not sharing further details





