Too hard to read
Who thought that white tiny letters on a light blue background or light blue tiny letters on a white background were a good ideas? As an older user, I find trying to read my providers messages very difficult. I wish there was some way to increase the type size and/or change the colors of the background and text.
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Cant exit pw change
With latest update it requires password and 2FA. it will not lower the keyboard to click change password and continue. Can’t even get in the app anymore
No information
There are no medical records or office visits notes. No billing information. Totally useless.
BS
Does not update and I tired everything
Password reset screen stuck
The app forces you to update password, and I cannot move past that page - it won’t show me the “Save” button. Very frustrating.
Cannot update password
This app keeps the keyboard RIGHT OVER all the important buttons so l can’t actually update my password and the web browser version on a phone just literally doesn’t log me in even though my information is correct. There isn’t even an error code it just doesn’t do anything.
Not sure how I’m supposed to get my health information.
Not sure how I’m supposed to get my health information.
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Impossible to update password
The app is forcing me to update my password but it is actually not possible on my iphone since the keyboard is forced to pop up and covers the change password and continue button. So I guess I can’t access the app anymore?
Great App
This app helps skip the phone tree & the front desk. It is reliable, and I appreciate the ease of use.
Blah
New Dr who uses Breeze, can’t even use the app have done everything to log in and all I get is NOT A BREEZE USER, even the website says the same thing, even tho my email is correct etc… apparently I’m not the only one who has run into this mess if the devs can’t fix the app/website, then why do they even continue pushing this to providers to use!!!
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Terrible! Zero Stars
My current employer used to have this EMR/EHR and all of us employees signed up to see what pts had to go through. The app never worked. And good luck getting a customer service representative to actually help fix the problem.
Now my current specialist uses this system. And I already know the headache I’m about to endure. But I gave it a shot and tried to login with no success. I had a customer service representative contact me about the portal and told me there is nothing they can do cause I had a previous account. That was in March/April 2026; I got an email last week June 2026 that my case was closed and the error was fixed. Tried again to login NO success. I will just have the specialist fax all my records to my current PCP.
Now my current specialist uses this system. And I already know the headache I’m about to endure. But I gave it a shot and tried to login with no success. I had a customer service representative contact me about the portal and told me there is nothing they can do cause I had a previous account. That was in March/April 2026; I got an email last week June 2026 that my case was closed and the error was fixed. Tried again to login NO success. I will just have the specialist fax all my records to my current PCP.
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Forced Two Step
Will not be participating in the use of this app. Mandatory two step verification is so time consuming. You already sell my data, why do I need two passwords
No where to leave a messag
I wanted to leave a brief message for Dr Salah but there’s no when to leave on, even for the pa.
Update App??
Even though I have updated the application and reset my phone several times on June 11,, 2026, , it still says your app is not up to date and some other stuff…
No message capability
The app does not provide an easy way to send and receive messages to your care provider. All of your competitors offer this capability. Will be encouraging my care provider to change their service.
Horrible
Can’t find anything on here no results nothing
Boooooooo
Constantly times out. Another pointless medical app.
App doesn’t work
I’ve been on the phone trying to get my login to work all week, but I keep getting an error that I am not a Breeze user. My doctor cannot send me a new invite link because apparently I am already a Breeze user. The backend is broken and no matter how many times I’ve contacted for help and opened tickets, nothing gets resolved. I will have to go to another doctor. By the way, the online login doesn’t work for me either. And it’s not a question of what device or browser I’ve used. FIX THIS! You’re dealing with peoples HEALTH. It’s kind of important.
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Update Not Working
When I log on to my Breeze account, it states I need to update the App. When I go to the App Store, it just gives the “Open” option. How does one update the App?
Love my PCP
I cannot say enough good things about my primary care team. Everyone that I have ever interacted in this office has been beyond professional, kind, courteous, patient, and make sure that I leave the clinic feeling better than I did when I walked in.
Not working correctly
Tried sending message. It automatically sent before I was done. Had to send 3 messages before I was finished.
