Blocked Continue Button
Forcing me to update password which is fine but the keyboard won’t disappear after the old and new password is entered therefore blocking the Save Password & Continue button.
Hard and bad experience
I don’t know why these patient portals all suck. This one has huge UI problems that don’t even let you progress to the parts of the app you need. Missing buttons, buttons hidden below the fold. Logging in is a 14 step chore every time. Then it kicks you out after 5 min and you have to do it all again. All the rest of the medical experience is horrible, why wouldn’t the developers do a better job at this. This is the easy stuff. You guys need to do better.
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Too many problems
My app keeps telling me that I need to do the update on it when I’ve already done the update, but that alert will not come off. The app does not hold enough information and keep a lot of of the important information and why is it there a place let the doctor know when you need prescriptions refilled. I know I can send a message, but why can’t there be an area for that. Most of the time when I try to go into the app, it tells me request timed out, and I have to go in and out of it a bunch before it finally works.
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Simplicity
Breeze is simple in design but powerful in action.
Too many bugs
Mandatory password change screen pops up upon opening app, but then you cannot get the keyboard to move away to submit
Too hard to read
Who thought that white tiny letters on a light blue background or light blue tiny letters on a white background were a good ideas? As an older user, I find trying to read my providers messages very difficult. I wish there was some way to increase the type size and/or change the colors of the background and text.
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Cant exit pw change
With latest update it requires password and 2FA. it will not lower the keyboard to click change password and continue. Can’t even get in the app anymore
No information
There are no medical records or office visits notes. No billing information. Totally useless.
BS
Does not update and I tired everything
Password reset screen stuck
The app forces you to update password, and I cannot move past that page - it won’t show me the “Save” button. Very frustrating.
Cannot update password
This app keeps the keyboard RIGHT OVER all the important buttons so l can’t actually update my password and the web browser version on a phone just literally doesn’t log me in even though my information is correct. There isn’t even an error code it just doesn’t do anything.
Not sure how I’m supposed to get my health information.
Not sure how I’m supposed to get my health information.
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Impossible to update password
The app is forcing me to update my password but it is actually not possible on my iphone since the keyboard is forced to pop up and covers the change password and continue button. So I guess I can’t access the app anymore?
Great App
This app helps skip the phone tree & the front desk. It is reliable, and I appreciate the ease of use.
Blah
New Dr who uses Breeze, can’t even use the app have done everything to log in and all I get is NOT A BREEZE USER, even the website says the same thing, even tho my email is correct etc… apparently I’m not the only one who has run into this mess if the devs can’t fix the app/website, then why do they even continue pushing this to providers to use!!!
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Terrible! Zero Stars
My current employer used to have this EMR/EHR and all of us employees signed up to see what pts had to go through. The app never worked. And good luck getting a customer service representative to actually help fix the problem.
Now my current specialist uses this system. And I already know the headache I’m about to endure. But I gave it a shot and tried to login with no success. I had a customer service representative contact me about the portal and told me there is nothing they can do cause I had a previous account. That was in March/April 2026; I got an email last week June 2026 that my case was closed and the error was fixed. Tried again to login NO success. I will just have the specialist fax all my records to my current PCP.
Now my current specialist uses this system. And I already know the headache I’m about to endure. But I gave it a shot and tried to login with no success. I had a customer service representative contact me about the portal and told me there is nothing they can do cause I had a previous account. That was in March/April 2026; I got an email last week June 2026 that my case was closed and the error was fixed. Tried again to login NO success. I will just have the specialist fax all my records to my current PCP.
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Forced Two Step
Will not be participating in the use of this app. Mandatory two step verification is so time consuming. You already sell my data, why do I need two passwords
No where to leave a messag
I wanted to leave a brief message for Dr Salah but there’s no when to leave on, even for the pa.
Update App??
Even though I have updated the application and reset my phone several times on June 11,, 2026, , it still says your app is not up to date and some other stuff…
No message capability
The app does not provide an easy way to send and receive messages to your care provider. All of your competitors offer this capability. Will be encouraging my care provider to change their service.
Horrible
Can’t find anything on here no results nothing
